Best Western Fort Lee

3.4
851 reviews

About

Hotel
Located in Fort Lee,NJ, the Best Western Fort Lee is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Fort Lee
2300 ROUTE 4, Fort Lee, NJ
07024, United States

Hours

Reviews

3.4
851 reviews
5 stars
264
4 stars
224
3 stars
127
2 stars
84
1 star
152

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous guests reported cleanliness problems, including dirty rooms, bugs, and unpleasant odors.

Customer Service

Customer service experiences varied widely, with some guests praising staff while others reported rudeness and unhelpfulness, particularly from management.

Noise Problems

Many reviews mentioned poor sound insulation, with guests frequently disturbed by noise from adjacent rooms and outside.

Breakfast Quality

The breakfast area was criticized for being cramped, and the quality and variety of food offered were often deemed unsatisfactory.

Location Concerns

The hotel's location was noted as inconvenient, with difficult access and safety concerns due to its proximity to a busy highway.
  • WE
    William Edgar
    Nov 7, 2025
    1.0
    If you’ve ever wanted to know what it feels like to sleep inside a malfunctioning oven, congratulations — your search ends here. The thermostat was a cruel joke. No matter what we set it to, it cranked out heat like it was powering a steel mill. By 2 a.m., the air was thick enough to butter. We tried turning it off — it laughed and kept going. By 5 a.m., we called the front desk begging for relief. They cheerfully informed us that “management doesn’t exist until after seven.” At 8:30 a.m., someone finally arrived, smiling politely but speaking no English, as we stood there drenched in sweat and delirium, pointing at the inferno like two survivors of a heat-based apocalypse. If your idea of a getaway involves dehydration, heat stroke, and an existential crisis, this is your paradise. Otherwise, pitch a tent in the parking lot — it’s cooler, quieter, and probably cleaner.
  • MG
    Michal Grygera
    Oct 18, 2025
    1.0
    Terrible hotel. Never ever stay there. Room stinks. They charge me for additional charges. I called to chain, nothing was solved. Do not stay there. You charged me twice. I have right to have late check out by my tier. Never more. Refund me for your mistake.
  • CL
    Chiqui Leiva
    Oct 9, 2025
    5.0
    Rate, rooms, location, everything was good and breakfast es a included
  • EG
    Etan Grossenbacher
    Oct 6, 2025
    3.0
    Okay
  • HH
    HC H
    Sep 19, 2025
    2.0
    The soundproofing in this place is terrible — you can clearly hear everything from the upstairs rooms and the hallway. On top of that, the key cards constantly malfunctioned, and I was locked out of my room late at night more than once. The only reason I didn’t give this place one star is because the front desk staff were at least polite and helpful.

Frequently Asked Questions About Best Western Fort Lee

What free amenities does Best Western Fort Lee offer to guests?

Best Western Fort Lee provides free breakfast and free Wi-Fi to all guests.

Is there a fitness center available at Best Western Fort Lee?

Yes, there is a fitness center available for guests at Best Western Fort Lee.