Business Details
About
Luxury HotelWedding VenueConference CenterBusiness Meeting Locations
The Crowne Plaza Edison welcomes our guests to relax in our newly renovated spacious guestrooms and suites. All our nonsmoking rooms come with free amenities such as high-speed wireless Internet access, ample parking, 24-hour business center. Our hotel is conveniently located in the heart of NJ on Lincoln Highway ( Route 27 ) and just minutes from the NJ Turnpike, Garden State Parkway and I-287. We are in close proximity to many local attractions as well as the NJ Convention and Exposition Center, JFK Hospital, Bristol Myers Squibb Children’s Hospital at Robert Wood Johnson Medical Center and Rutgers University. Some of these attractions include New Brunswick State Theater, Jersey Shore Beaches and PNC Bank Art Center. We offer utmost comfort and best services to the guests attending corporate meetings, seminars, and socials. Take advantage of our 12,000 square feet of flexible meeting and banquet space that can accommodate up to 200 guests for social events and 300 guests for meetings and conferences. Here at the Crowne Plaza Edison we are big enough to serve you and small enough to know you.
Location
Hours
Reviews
4.0
1,434 reviews
5 stars
637
4 stars
428
3 stars
200
2 stars
53
1 star
116
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While some staff members, like Pamela and Jayden, received high praise for their friendliness and service, others were reported as rude and unhelpful, particularly at the front desk.
Cleanliness Issues
Several guests reported unsatisfactory cleanliness in their rooms, including dirty sheets and bathrooms, which significantly impacted their experience.
Amenities and Services
Guests expressed disappointment over the lack of basic amenities such as complimentary breakfast and water, as well as issues with the hotel's facilities like the absence of a pool and poor Wi-Fi.
Check-in Experience
Many reviews highlighted a frustrating check-in process, with rooms not being ready on time and staff being unresponsive or dismissive.
Overall Experience
Despite some positive experiences, particularly with the bar and certain staff members, many guests felt the hotel did not meet expectations for a four-star establishment, citing issues with service and outdated facilities.
- CCClaudia Chaudhari1 day ago5.0Better than expected for the price and everyone was really nice. Special shoutout to miss Deniesia who was really quick to help and assist with anything we needed.
- ATAllison Tierney4 days ago3.0Good location, the lobby has no seating, terrible venue for a dance competition. The ballrooms are okay for the breakouts, but very unaccommodating for parents who are waiting. Won't even let you sit in the dining area when they're not open and there is no other seating. Luckily there's a bar down the road that is friendly and yummy.
- DCDalmeda Carson4 days ago5.0Clean rooms, good housekeeping, and good sound insulation you don’t hear your neighbors much. Bed was soft with good size pillows. Enjoyed my business stay.
- NNNilo6 days ago1.0This Crowne Plaza puts other Crowne Plaza to shame. The service was too slow at the check in, I added the breakfast to my room rate in advanced. The front desk staff gave me a small paper that was only to redeem for the breakfast buffet. As a Platinum Elite, the hotel should provide me the option of the buffet or a la carte. I checked out the breakfast buffet and the quality was very poor. The breakfast buffet was greasy and slimey. I brought it to the front desk last attention and she stated she was not able to do anything about it. The restaurant Manager overheard my feedback and agreed that the breakfast buffet quality was very poor. She provided me the option to comp breakfast a la carte.
- LMLakeysha MappsNov 16, 20255.0My husband Maurice Mapps and I had a wonderful experience staying here. Alex was so accommodating. We traveled from Utah to New Jersey on a redeye flight. We were so exhausted. He got us checked into a beautiful room. The bed is so comfortable! The pillows are soft and fluffy. I got some much needed rest. The rooms are spacious. I loved the desk and mirror. I was able to sit down and apply my makeup for my husband's Iota Gamma 55th Chapter Anniversary Omega Psi Phi Fraternity, Inc gala. My husband had breakfast at the restaurant. The food is delicious! We had a wonderful experience and would absolutely stay here again.
Frequently Asked Questions About Crowne Plaza Edison by IHG
Is there free Wi-Fi available at Crowne Plaza Edison by IHG?
Yes, complimentary Wi-Fi is available at Crowne Plaza Edison by IHG for guests.
What is the cancellation policy at Crowne Plaza Edison by IHG?
The cancellation policy may vary depending on the type of reservation. Please check your booking and contact the hotel or via the IHG One Rewards app.
Can I earn loyalty points for my stay at Crowne Plaza Edison by IHG?
Yes, we Crowne Plaza Edison by IHG participates in IHG One Rewards, allowing guests to earn points for their stay.
Does Crowne Plaza Edison by IHG have accessible rooms?
Yes, Crowne Plaza Edison by IHG has accessible rooms designed to ensure the comfort of guests with disabilities.
Is there a concierge service available at Crowne Plaza Edison by IHG?
Concierge is available at most of our hotels to connect with guests and assist them in their stay. Please contact the Crowne Plaza Edison by IHG front desk for more information.
Is room service available at Crowne Plaza Edison by IHG?
Yes, room service is available at Crowne Plaza Edison by IHG serving delicious food and drink to your room.
Is free Wi-Fi available at Crowne Plaza Edison by IHG?
Yes, complimentary Wi-Fi is available at Crowne Plaza Edison by IHG for guests.
What time can I check in and check out at Crowne Plaza Edison by IHG?
Check-in begins at 3:00 PM and check-out is by 12:00 PM.
Are pets allowed at Crowne Plaza Edison by IHG?
No, dogs are not allowed at Crowne Plaza Edison by IHG.
Does Crowne Plaza Edison by IHG offer accessible rooms and parking?
Yes, the hotel has accessible rooms and free accessible parking available for guests.
Is there a bar and restaurant available on site?
Yes, Crowne Plaza Edison by IHG has a bar and two restaurants for guests to enjoy.
Are there any business facilities available at the hotel?
Yes, the hotel offers a business center and six meeting rooms with flexible banquet space.
What cleaning and safety measures does Crowne Plaza Edison by IHG implement?
The hotel uses commercial grade disinfectants, enhanced cleaning in guest rooms and common areas, staff trained in cleaning and handwashing, sanitizer available, and removal of high-touch items to ensure guest safety.
Can guests with children stay at the hotel and are there any special policies?
Yes, Crowne Plaza Edison by IHG is kid friendly and children up to 19 years old can stay for free with adults.
How does Crowne Plaza Edison by IHG support guests traveling to local attractions?
The hotel is conveniently located near the NJ Turnpike, Garden State Parkway, and I-287, making it easy to visit local attractions such as New Brunswick State Theater, Jersey Shore Beaches, and PNC Bank Art Center.
What nearby dining options can visitors enjoy when staying at Crowne Plaza Edison by IHG?
Guests can visit nearby restaurants like Christie's Steak House and China Chef for steak and Asian cuisine, or grab a quick bite at Domino's Pizza.
Are there medical facilities near Crowne Plaza Edison by IHG?
Yes, nearby medical facilities include Comprehensive Healthcare Systems and Bristol Myers Squibb Children’s Hospital at Robert Wood Johnson Medical Center close by for healthcare needs.
What nearby hotels and lodging options are available around Crowne Plaza Edison by IHG?
Clarion Hotel & Towers is a nearby hotel and landmark that guests might consider for alternative accommodations or visits.