Business Details
About
HotelBest Western
Located in East Brunswick,NJ, the SureStay by Best Western East Brunswick is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
SureStay by Best Western East Brunswick
764 Route 18, East Brunswick, NJ
08816, United States
Hours
Reviews
3.3
756 reviews
5 stars
234
4 stars
142
3 stars
151
2 stars
83
1 star
146
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many guests reported issues with cleanliness, including dirty rooms, unpleasant odors, and pest problems.
Customer Service
Customer service experiences varied widely, with some staff praised for their friendliness and helpfulness, while others were criticized for rudeness and unprofessional behavior.
Value for Money
The hotel is often described as budget-friendly, but many guests felt that the quality did not meet their expectations for the price paid.
Amenities
While some guests appreciated the complimentary breakfast and room features, others noted issues with WiFi, TV quality, and overall maintenance.
- AHAaron HempsteadDec 17, 20255.0I booked the king room 205 still here! BEST accommodations rooms are nice and clean beds are great tvs phenomenal 10/10 for solo travelers or couples WAY better then the other places in the area actually left another place to come here! 55inch tvs, breakfast between 6-9am, room service, great location right next to a dennys will be frequenting this location
- HHHeatherDec 9, 20251.0Water can leak into the rooms from the doorways, you have half the rooms taken up by people who work there or live there, squirrels chewing on wires, they have a maintenance worker who does nothing but ask other guest for smokes and money and the staff at the hotel know this and don’t care, so basically unless your homeless or wanting to work and live there, then you should just go to the one up the street, 100% better and more comfortable.
- PDPhu DuongDec 1, 20252.0Stayed in #173 for 3-nights. Location seems sketchy but relatively safe. Room was adequate yet my only complaint is the reliability of the WiFi. Can't watch TV for more than 2mins before it starts buffering. On occasion, it'll freeze for over 10mins before it resumes.
- TJtuan jalillNov 2, 20255.0I visited many motels & hotels better than this motel but I have experienced better friendly & sincere service in this motel. ISLAM is the outstanding employee I came cross in this all the experience I ever had. Starting answering the phone call to till checkout. this employee is very consistent I visited this motel every week & traveling from Edison too. ISLAM is the best from all. You make my experience great and thank you for your service and very good luck.
- SWStephanie WilliamsOct 31, 20251.0The manager was incredibly rude and unhelpful. Instead of trying to resolve my issue, they were dismissive and unprofessional. Definitely not the level of service I expected from this hotel. They charged me $100 dollars for a “ruined” comforter. It had two drops of blood on it, and when I asked for the comforter being that they were charging me one hundred dollars she said they threw it out and hung up the phone on me.
Frequently Asked Questions About SureStay by Best Western East Brunswick
What are the operating hours of SureStay by Best Western East Brunswick?
The SureStay by Best Western East Brunswick is open 24 hours a day, seven days a week.
Is free Wi-Fi available at the SureStay by Best Western East Brunswick?
Yes, free Wi-Fi is available for all guests during their stay.
Where is the SureStay by Best Western East Brunswick located?
It is located at 764 Route 18, East Brunswick, NJ 08816, USA.
What type of amenities can guests expect at the SureStay by Best Western East Brunswick?
Guests can enjoy a peaceful stay with free internet access, clean accommodations, and superior customer service.
Does the SureStay by Best Western East Brunswick offer any special promotions?
Yes, guests staying 2 nights can receive a $50 Best Western Gift Card.
What is the main phone number to contact SureStay by Best Western East Brunswick?
You can reach the hotel by calling +1 732-238-4900.
Are there any nearby restaurants close to SureStay by Best Western East Brunswick for breakfast options?
Yes, IHOP and Denny's are nearby restaurants offering breakfast and American cuisine, convenient for your meals before or after your stay.
Which nearby places can guests visit for fitness or gym facilities near SureStay by Best Western East Brunswick?
Guests can visit nearby gyms such as WoW East Brunswick, Work Out World, and Jersey Strong to maintain their fitness.
Are there local services for car rentals near SureStay by Best Western East Brunswick?
Yes, Enterprise Rent-A-Car and Hertz are nearby car rental agencies to help with your transportation needs.
What are some nearby medical and pharmacy services available near SureStay by Best Western East Brunswick?
Brunswick Square Pharmacy, Central Jersey Family Physicians, and The Center for Therapy & Counseling Services are nearby options for health and medical needs.