Located in Bordentown,NJ, the Best Western Bordentown Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Numerous reviews highlighted severe cleanliness problems, including dirty floors, bugs, and unsanitary bathrooms.
Staff Performance
While some guests praised the friendliness of the staff, others reported unprofessional behavior and poor customer service.
Room Conditions
Many guests complained about uncomfortable beds, malfunctioning air conditioning, and inadequate room maintenance.
Breakfast Quality
Breakfast offerings were frequently criticized for being cold, limited, and poorly replenished.
Pest Problems
Multiple reviews mentioned infestations of bugs, including cockroaches and bedbugs, contributing to a negative experience.
KK
Kayla
Nov 8, 2025
1.0
Don't bother the pool is nasty and cloudy 🙄booked a room a month before I came into town for my stay and they called me at 2 that they over booked.... Had to get two separate rooms breakfast was great ma always stocked on the waffle mix 5 stars to her 🫶🏻
BO
Bobby Oeinck
Nov 3, 2025
1.0
Came down for a cheer competition this weekend, absolutely disgusting room. Dirty floors, mold/mildew in shower and surrounding areas, no toilet paper at all, 1 towel, cobwebs on the walls, dead bugs, garbage beds. Would not recommend. Every person on the cheer team had some form of complaint about their rooms. Would never stay here again.
JA
Joshua Astor
Oct 27, 2025
1.0
BEWARE! I should have read the reviews! Bugs in the room along with cobwebs! Rooms dirty some sauce or something on wall shows rooms are not properly cleaned! Rust in AC vents and desk lamp! Bed is VERY firm essentially the equivalent of a cardboard box! People smoking weed and drinking around property (the night i was there anyway) Previous reviews state bedbugs and cockroaches! If you check in before getting to the room dont expect a refund, if youre not satisfied upon getting to your room! Spend the extra money and stay somewhere else!
KC
kool cee
Oct 26, 2025
2.0
I m not really going to dog this place because I guess I got a better room according to other reviews. Except my ac didn't work either. It wasn't even plugged in. Thank God it wasn't a hot night so it was bearable. With that they did offer me two new rooms to accommodate us. The hassle was not worth it as we were tired and ready for bed. Then came the three pillows for two beds. And none else to be given to us. Ugh!
Then came "spa" area. Hot tub was cloudy and not hot at all. I didn't even bother taking my shoes off. The front desk was very nice and looked to do more for me but their hands were tied also. Been to other Best Western as I am a member but this one is on the lesser side of them. Only stayed for one stay so room served its purpose. Good luck.
JG
Jasmine Griffith
Oct 13, 2025
1.0
Our short trip to New Jersey turned into an absolute nightmare because of this establishment. I cannot overstate how disgusting, unsanitary, and poorly maintained this hotel is. From the moment we arrived just after midnight, we were greeted by stink bugs crawling on the walls, beds, and even our bodies. The situation was so unbearable that we had to keep the lights on and take watch shifts during the night out of fear of more bugs appearing. We checked out at 6 AM, unable to endure even a few more hours in such deplorable conditions.
We were initially assigned a room on the second floor, which was filthy beyond belief, and switching to a third floor room made no difference. The same cobwebs hung in every corner, walls showed clear signs of leaks and stains, and the bed sheets looked wrinkled and uncleaned. The bathroom was so small and unsanitary that taking a shower was simply not an option. Even outside, the property was in complete disrepair. Specifically, trash left exposed, leaking washers and dryers, and dirty, neglected stairways that made walking up to the room unpleasant and unsafe.
This was not just a disappointing experience, it was traumatizing. No traveler, family, or human being should be subjected to such appalling conditions. The lack of cleanliness and care reflects not only negligence but a complete disregard for guest health and safety.
I strongly urge anyone considering this hotel to look elsewhere. For the sake of your comfort and well-being do not stay here under any circumstances. This establishment should not be in operation until it undergoes a full inspection and complete renovation.
*Update* Since the owner on 10/14/2025 has responded and insinuated I am a liar; I called this hotel on 10/14/2025 at 1:57pm. In first speaking with the owner he replied saying he doesn't know who Chandi is (who my family and I were told that is his wife who is also the owner). I recorded him and stated that we could handle this in a civil manner. He stated my claims of my family being moved from room 229 to another room 333 were false; which is inaccurate. Needless to say once he heard the recording, he stated he was getting off the phone. I suggest others take their claims to the health department. *
*10/14/2025 at 2:10pm in trying to reach the General Manager once again, after being hung up on by the receptionist to talk with them to resolve this matter; they stated they would call the police on me for harassment. Then the manager calls my phone and is clearly talking with a third party repeating my phone number aloud.
Very sad, that this is how an establishment handles matters.
Frequently Asked Questions About Best Western Bordentown Inn
What are the operating hours of Best Western Bordentown Inn?
Best Western Bordentown Inn is open 24 hours a day, every day of the week.
Is free Wi-Fi available at Best Western Bordentown Inn?
Yes, free Wi-Fi is available for all guests at Best Western Bordentown Inn.
What amenities does Best Western Bordentown Inn offer?
The hotel offers free internet access, clean and comfortable rooms, and a business center to ensure a restful and productive stay.
Where is Best Western Bordentown Inn located?
It is located at 1068 Route 206, Bordentown, NJ 08505, USA.
How can I contact Best Western Bordentown Inn?
You can contact the hotel by phone at +1 609-298-8000 or by fax at +1 609-291-9757.
Does Best Western Bordentown Inn have any special offers?
Yes, there is a featured offer: stay 2 nights and get a $50 Best Western Gift Card.
What are some nearby places of interest when staying at Best Western Bordentown Inn?
Nearby, you can visit Zani's Dog & Cat Adoption and Learning Center and The Bell Team Realtors, useful for pet lovers and those interested in real estate.
How can visitors use nearby places like The Bell Team Realtors while staying at Best Western Bordentown Inn?
Guests interested in property can connect with The Bell Team Realtors nearby for real estate services during their stay.
What nearby amenities are available for guests who love pets?
Guests can visit Zani's Dog & Cat Adoption and Learning Center nearby for pet adoption and learning opportunities.
Which brand is Best Western Bordentown Inn associated with?
Best Western Bordentown Inn is part of the Best Western brand.