Best Western Atlantic City Beach Block

Reviews

• PD

  Philip Delgado

  1 day ago
  1.0
  The room smelled like mildew and the A/C was completely off, leaving the temperature well over what seemed like 100 degrees. I was then told that all rooms were hot because the hotel does not run the A/C and lets the sun heat them throughout the day. After long flights, trade shows, and needing an actual place to rest, the room was clearly not suitable for me to wait in the heat. For a hotel with a 3.7 Google review rating, already a sign of inconsistent guest experiences, you still expect the basics to be acceptable. Instead, I had to leave without ever being able to stay. Despite this, the hotel refused to offer a refund or even a credit, anything... and even after contacting Best Western corporate, the property still chose to keep the full payment. Policies are one thing, but when the room cannot be used, refusing to address the issue demonstrates extremely poor customer service. It is also very disappointing to see both the hotel and the corporate office unwilling to stand behind their brand. So here is your one-star review, though I am sure they still do not care.
• PC

  Paul Courtemanche

  2 days ago
  3.0
  The Physical condtion of the room and building was 5.0 and the service was friendly and helpful. The desk clerk exlpained how the bus service worked. They gave me a discount on the paid parking. but.......1) Housekeeping did not properly stock the bathroom. There were no facecloths or hand towels, and only 2 bath towels that were old and rough as well as being small in size, and they left the TP low with no spare roll. I got supplies at the front desk. 2) The paid parking. $25.00 for what? There is no customer benefit to the paid parking. No security. No valet. Money grab only by the franchisee because the larger resorts in town charge for parking. Now that rest.. The breakfast was good and fairly comprehensive but not as complete as some other hotels at the same price level. If they are going to have a 2 remote system for the TV, they need to make sure the settings are correct. I had to go into TV settings and move an HDMI cord before I could use the Xfinity cable channels. This is a rough area of town even though it is only a block from the boardwalk.
• JG

  Jonathan Gruenebaum

  4 days ago
  2.0
  I was surprised when I checked in and was told there was a nightly $25 parking fee. The Check-In staff were apologetic and reduced it to $20. The room was clean and comfortable, although I wish they had daily housekeeping. Breakfast had lots of choices. Location isn't great. It's only a few blocks from the boardwalk, which is nice, but there is a 7-11 across the street from the hotel with too many vagrants hanging out at all hours of the day and night. Panhandlers were constantly following me, asking for money.
• DD

  Delfina

  Nov 6, 2025
  1.0
  No hot water the towels were dirty the rugs looks horrible smells bad the lamps have stains everywhere smelled like weed the sheets and pillow weren’t comfortable at all I couldn’t sleep thank God it was just for a quick night everything was so dirty they need to replace redue the whole room new everything paint and all it’s disgusting the area is bad I wouldn’t recommend anyone coming here unless it’s a quick in and out Been saying yall gonna fix up the hotel for years now it looks like the department of health needs it to be shut down
• DD

  dean damico

  Nov 5, 2025
  1.0
  In the worst part of town. Close to the boardwalk but the area is run down and many unhomed people roaming throughout the night. Loud arguments in the parking lot at all hours. Would not recommend it. We had fears the whole night that our vehicle would be robbed, despite the rather high $25 parking fee for an open lot with no protections.

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