Holiday Inn Express & Suites Rochester by IHG

4.2
661 reviews
Hotel Exterior

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Experience a seamless stay at Holiday Inn Express & Suites Rochester, where comfort, convenience, and New Hampshire charm come together. Perfectly positioned at the gateway to the renowned Lakes Region and close to Dover, our hotel is ideal for families, leisure travelers, and business guests seeking a base that feels like a home away from home. Step through our doors and discover inviting spaces designed to make every moment effortless. Start your day with our signature Express Start™ breakfast offering hot pancakes, freshly baked cinnamon rolls, and plenty of options to satisfy every appetite. Unwind in our heated indoor pool and hot tub, sweat it out in the 24-hour fitness center, or relax in your spacious room with free Wi-Fi, triple-sheeted bedding, and amenities that anticipate your needs. Whether you're here to enjoy seasonal adventures in the White Mountains, attend a meeting, or explore Rochester's vibrant local scene, our friendly staff is always ready with a warm welcome and smart recommendations. From catching a show at the historic Rochester Opera House to unwinding by the peaceful shores of Baxter Lake, or trying your luck at the lively Lilac Club Casino, there’s something for everyone just moments away. Welcome to your clean, comfortable, and convenient haven in New Hampshire.

Location

Holiday Inn Express & Suites Rochester by IHG
77 Farmington Road, Rochester, NH
03867, United States

Hours

Reviews

4.2
661 reviews
5 stars
368
4 stars
165
3 stars
59
2 stars
19
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many reviews highlighted exceptional customer service, particularly praising staff members like Carlton and Brittany for their friendliness and helpfulness.

Cleanliness

Overall, guests appreciated the cleanliness of the rooms and facilities, although some reported issues with specific rooms.

Breakfast Quality

The complimentary breakfast received mixed reviews, with some guests praising its variety and quality, while others found it lacking.

Noise Issues

Several guests reported noise disturbances from other guests and events, impacting their overall experience.

Location Convenience

The hotel’s location was frequently noted as convenient, with nearby amenities and easy access to major roads.
  • SG
    Sandra Gushee
    Dec 9, 2025
    1.0
    Travelers be aware...The website for the Holiday Inn Express IHG Resorts, Rochester, NH is hijacked by Google Hotel Price Ads. If you attempt to make a reservation with this hotel directly there is a good chance it will be redirected to an online travel agent or other shopping site of which this fact will remain hidden from you because you will not know it has been transferred. Once this happens you will lose the rights to cancel or postpone your reservation(s). The fees you were charged when you booked the reservation will be lost to you. The front desk clerk, Carlton, states this is a common complaint and yet they will not do anything to repair the problem or make it right by their customers. It's a smelly situation and one that should be investigated for fraud and/or scams. Even though we work in the area monthly, we will never stay at this IHG location or a Holiday Inn Express again.
  • CC
    Christopher Caruso
    Dec 2, 2025
    5.0
    Carlton provided exceptional service, I have never walked into a hotel in my life and felt as welcomed and comfortable as he made my co-worker and I feel. This guy deserves a raise, A1 customer service. Rooms are clean and cozy, would recommend!
  • JB
    Jason Bonati
    Dec 2, 2025
    5.0
    Carlton’s the man. Very cool guy and directed us to everything the hotel has to offer. Send this guy a raise he deserves it.
  • KJ
    kurt juergens
    Nov 18, 2025
    5.0
    Holiday Inn is always reliable and decent. New coffee makers are fantastic!
  • SR
    steph reid
    Oct 22, 2025
    1.0
    I’m glad I didn’t book a room here based on reviews I’m reading now. But when looking to book ROBERT picked up and was arrogant and rude. He literally just hung up on me after inquiring about rates for this Friday Holiday inn needs to get him some new training. I’ve never been treated so poorly by someone in hospitality

Frequently Asked Questions About Holiday Inn Express & Suites Rochester by IHG

Does Holiday Inn Express & Suites Rochester have a pool?

Yes, Holiday Inn Express & Suites Rochester offers a heated indoor pool and whirlpool for guests to enjoy year-round.

Is breakfast included at Holiday Inn Express & Suites Rochester?

Yes, every stay includes our complimentary Express Start™ Breakfast.