Brand Certified
Hilton Garden Inn Portsmouth Downtown
4.0(1032 reviews)
Certified by Hilton Garden Inn Portsmouth Downtown • Mar 01, 2026
Business Details
100 High Street, Portsmouth, NH
03801, United States
Certified by Hilton Garden Inn Portsmouth Downtown • Mar 01, 2026
(603) 431-1499
Certified by Hilton Garden Inn Portsmouth Downtown • Mar 01, 2026
https://www.hilton.com/en/hotels/mhtpdgi-hilton-garden-inn-portsmouth-downtown/
Certified by Hilton Garden Inn Portsmouth Downtown • Mar 01, 2026
About
Certified by Hilton Garden Inn Portsmouth Downtown • Mar 01, 2026
HotelHilton
The Hilton Garden Inn Portsmouth Downtown hotel is located in the heart of historic downtown Portsmouth, New Hampshire. Our hotel is surrounded by a wide variety of restaurants, shops, boutiques, theaters, galleries and waterfront gardens. Access to deep sea fishing, whale watching tours, and panoramic tours of the Isle of Shoals are steps away from our front door. New Hampshire and Maine coastal beaches are a short drive, The Kittery Outlets and Fox Run Mall are just three miles from the hotel and numerous office buildings are within walking distance. Nearby corporations and offices include Liberty Mutual, Irving Oil, Lonza Biologics, Timberland, Lindt Chocolate, Bottomline Technologies, Sprague Oil and Pease International Tradeport.
Location
Certified by Hilton Garden Inn Portsmouth Downtown • Mar 01, 2026
Hilton Garden Inn Portsmouth Downtown
100 High Street, Portsmouth, NH
03801, United States
Hours
Certified by Hilton Garden Inn Portsmouth Downtown • Mar 01, 2026
Reviews
4.0
1,032 reviews
5 stars
520
4 stars
256
3 stars
98
2 stars
59
1 star
99
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, particularly from management, with guests feeling ignored or dismissed.
Cleanliness
Many guests reported issues with cleanliness, including dirty rooms and bathrooms, and a lack of housekeeping services.
Amenities
Guests expressed disappointment over the lack of promised amenities, such as breakfast and pool access, especially during renovations.
Location
The hotel's location was frequently praised as excellent, being close to downtown attractions.
Value for Money
Several reviews indicated that the hotel was overpriced for the quality and services provided, leading to dissatisfaction.
- JLJohn LemonFeb 10, 20261.0Ice! Everywhere!
- TNTyr NemeanFeb 2, 20261.0In the winter, ice belongs outside
- JCJean CoigleyFeb 1, 20263.0The rooms are spacious but bed was not very comfortable. It was lumpy. Someone from the service team decided to play a joke on me and respond to a question I asked about breakfast, stating it was served Saturday and Sunday, 7 AM-11. We went down and found nothing available so I messaged again and was told someone would be with us in a moment. More time passed and no one came so we left and at check out we we're informed they no longer have breakfast on Sunday. It is on their web site. I went on web site and did not find this information. What games are we playing? Will not stay here again when there are so many other places to choose.
- AMAnne MoomeyJan 15, 20261.0This was disappointing. Website says breakfast included. There is no breakfast.I stayed for two days paid full price for both days and the second day my room was not cleaned nor was my bed made. I was told that hiltons don’t make your bed everyday any more. I came here for a respite and needed to be cared for and was very disappointed my room not cleaned nor was price less for second day since they are not providing that service. Their tv sucks the remotes is so confusing that you can’t get to channels or see guid of shows on screen. Limited shows. Would not stay here again
- PDPete dJan 11, 20265.0Right downtown in a fantastic location to all of the night life.
Frequently Asked Questions About Hilton Garden Inn Portsmouth Downtown
What accessibility features does Hilton Garden Inn Portsmouth Downtown offer?
The hotel offers accessible parking and an accessible elevator to accommodate guests with mobility needs.
Is breakfast included when staying at Hilton Garden Inn Portsmouth Downtown?
Breakfast is available at the hotel, ensuring guests can start their day conveniently on site.
Does the hotel provide pet accommodations?
Yes, both cats and dogs are allowed, making it a pet-friendly hotel.
What are the check-in and check-out times at Hilton Garden Inn Portsmouth Downtown?
Check-in is at 3:00 PM, and check-out is at 11:00 AM.
Are there fitness facilities available at the hotel?
Yes, the hotel has a fitness center available for free to all guests.
Is Wi-Fi available at Hilton Garden Inn Portsmouth Downtown, and is there a fee?
Free Wi-Fi is available throughout public areas, and there are public internet terminals for guest use.
Can guests park their vehicles at the hotel?
Yes, parking is available along with valet parking services.
Are there any nearby public transportation options for guests staying at the hotel?
Yes, guests can use the Portsmouth Free Parking Shuttle and Greyhound Bus Stop nearby for convenient transportation around Portsmouth and beyond.
What are some nearby dining options around Hilton Garden Inn Portsmouth Downtown?
Guests can explore local dining at establishments such as The Soupery (restaurant and cafe), Blue Mermaid Island Grill (Caribbean restaurant), and Gilley's Diner for a variety of meal choices within walking distance.
Are there entertainment or leisure spots near the Hilton Garden Inn Portsmouth Downtown?
Yes, guests can visit Cousin Richard Entertainment for music events, the Harbor Arts Museum Exhibit Of NH Performing Arts for cultural experiences, or enjoy a night out at Legends Billiards & Tavern and The Wilder bars nearby.
Brand Certified Facts from Hilton Garden Inn Portsmouth Downtown
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