Business Details
About
Hotel
In the heart of downtown Manchester, we are surrounded by great restaurants, arts, and entertainment. We’re 10 minutes from Saint Anselm College, The Mall of New Hampshire, and Manchester-Boston Regional Airport. Our pet-friendly hotel features free WiFi and breakfast.
Location
Tru by Hilton Manchester Downtown
135 Spring Street, Manchester, NH
03101, United States
Hours
Reviews
4.3
574 reviews
5 stars
362
4 stars
113
3 stars
44
2 stars
25
1 star
30
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the hotel for its cleanliness and well-maintained rooms.
Staff Service
The staff received mixed reviews; while some guests highlighted friendly and helpful service, others reported rude or unhelpful interactions.
Noise Issues
Several guests complained about noise disturbances from outside and within the hotel, affecting their sleep quality.
Breakfast Quality
Breakfast options were generally well-received, though some guests noted a lack of hot items and issues with food replenishment.
Room Comfort
Rooms were described as comfortable and modern, but some guests found them small and lacking in storage options.
- JSJason SnyderNov 16, 20254.0Great spot in the downtown area. Excellent service. Room was super clean. Walls seemed a bit thin at times though so dealt with some noise but wasn't so much we wouldn't go back again.
- BGBert GoroNov 9, 20255.0Ok hotel for a quick stay in the Nashua/Manchester nh area. Clean friendly staff breakfast is ok plenty of restaurants around
- ARAnthony RiveraOct 29, 20251.0I called to see my status of my room here and the guy that picked up was very rude and that i could NOT come until 3pm because they had no one to clean the rooms. I got to the hotel and gave my information to the front desk and the person at the front desk was asking me a million questions I felt like I was being interrogated by the police and very rude. I woke up in the morning to get breakfast there was 3 people that kept taking everything and when I finally got a chance the eggs were cold and I tried to go back up and I see the same 3 people consistently taking more and more food being loud and obnoxious and not a single employee was saying anything, I never had a chance to really have breakfast at this place. Overall the staff is terrible and I would not recommend this place for the price. Beware don’t come here don’t waste your money.
- CAChip AOct 23, 20254.0I stayed 1 night for business and I'll definitely stay here again. The room was comfy and the location is just off the main drag in Manchester. They have their own parking lot, though they do charge to park there. It felt like this should be baked into the rate and not a separate charge for guests though. The hotel and the room was clean, comfortable, and updated. The check-in process is a little clunky. I was emailed ahead of time for a contactless check-in, but they don't offer that. I ended up wasting time going through that process and it caused confusion on arrival related to parking and the digital key, which they don't have. Breakfast lacks hot options, but was well-displayed and looked/tasted fresh. I could've used some info at check-in like fitness center location/hours, elevator location, breakfast hours, wi-fi, and check-out. If I didn't ask, I wasn't going to be told that info by the check-in person, and it wasn't busy when I checked in. Despite the quirks, I'll be back.
- MPmark pietrosOct 17, 20251.0Called the hotel and was guaranteed connected rooms. Checked in did not receive connected rooms. Bathrooms had mold in the showers. Shower head pressure was poor. Pillows on beds were flat and uncomfortable. I would never stay at this hotel again. Customer service I received from GM after my stay was terrible. Do yourself a favor and stay somewhere else.
Frequently Asked Questions About Tru by Hilton Manchester Downtown
What are the check-in and check-out times at Tru by Hilton Manchester Downtown?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is there free Wi-Fi available at Tru by Hilton Manchester Downtown?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal.
Are pets allowed at Tru by Hilton Manchester Downtown?
Yes, both cats and dogs are welcome at the hotel.
Does Tru by Hilton Manchester Downtown offer breakfast?
Yes, breakfast is available for free to guests.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel features accessible parking, elevators, and is mobility accessible.
What amenities are available at Tru by Hilton Manchester Downtown?
Amenities include a free fitness center, game room, self-service laundry, vending machines, electric charging station, and 24-hour front desk.
Is parking available at the hotel?
Yes, self-parking is available on-site.
How can guests digitally access their rooms?
The hotel offers digital guest room keys for contactless check-in and checkout.
What nearby places can guests visit around Tru by Hilton Manchester Downtown?
Guests can visit several nearby places including Wall Street Tower, C & J's Ultimate Lounge, and The Common Man Roadside café.
Are there nearby fitness or wellness centers close to the hotel?
Yes, nearby fitness options include RUSH Functional Fitness gym and Game Plan Sports fitness trainers.
Where can guests find entertainment and dining near the hotel?
Guests can enjoy local dining and entertainment at Cotton Restaurant and Cotton Food & Cocktails, both close to the hotel.