Tru by Hilton Manchester Downtown

Reviews

• TH

  Travis Helms

  Feb 23, 2026
  5.0
  Always a pleasure to stay, great location
• JS

  Jasson Soto

  Jan 20, 2026
  5.0
  Where do I begin? Hmmm.... I know where! Their hospitality. The receptionist attention to courtesy and making sure I felt welcomed, included, and in the know about breakfast in the morning. I really wanted to start with saying the room was immaculate. I cannot make this up, I literally put my stuff down and laid on the bed for what I thought was gonna be 5 seconds. HAH! JOKE WAS ON ME. The combination of my exhaustion from traveling plus the comfort of that KING bed allowed me to have a royal sleep and I did not wake up until 6am the next morning. It really was a well deserved sleep and needed rest for my busy day the following day. I can keep going, so I will, in the morning the breakfast was (ordinary) with a little bit of (extra). Extraordinary is all I needed to start off my day. Lastly, when it was time to check out the same courtesy that I received in the beginning was the same I received at the end. It was a delicious stay! Thank you for a Tru Hilton experience. I wish I had pictures but I was so in the moment, I didn't want to miss a thing. Come find out for yourself! I dare you!
• AM

  Ashley Moore

  Jan 9, 2026
  2.0
  The cleaning crew would often turn off the heat in the room in January. When I arrived it was midnight and the room was down to 55F. I turned the heat on and took a shower. By the time I was done it was warmer so I go to bed. Then the heat comes on and starts to make a squealing noise. I was too tired to deal with it then. I accepted it for the night and the staff did get it fixed the next day. The halls were often filled with people leaving their takeout trash outside their door. One day my room was skipped for room service. None of these are major issues but enough of an inconvenience I will not be back.
• RL

  Reynier Labaut

  Jan 6, 2026
  5.0
  Todo perfecto , no tengo quejas lo recomiendo
• AL

  Amy Latorres-Rios

  Dec 27, 2025
  4.0
  We arrived very early, 9am from New York and they agreed to accommodate an early check in, that was a significant relief. The room was clean, warm and equipped with everything we needed. The hotel is located minutes from the mall, shops and restaurants, "The Common Man" bar and restaurant is located at the ground floor and the food there was 10/10. Not much of a view. I wish the room had a coffee maker and space to store our clothes. The lobby has a nice selection of games and places to chill with the family, atmosphere is nice. One counter person was rude when I inquired about extending our stay, she directed me to book online. But on the next day, another one was very kind and helpful. I even joined the Hilton rewards because of her. All in all, you get what you pay for. This place was worth the price.