Holiday Inn Express & Suites Lincoln East - White Mountains by IHG

Reviews

• KW

  Kerry Wilkinson

  3 days ago
  5.0
  I traveled to Lincoln with my two best friends: my boyfriend and my support animal. Our plan was to enjoy a few days hiking Franconia Notch, coupled with a relaxing stay at a nearby hotel. Upon arrival, into town, we contacted the Holiday Inn Express and was pleased to discover vacancies available. Our room, located close to the pool, was pleasantly quiet and oh so clean. The bed was super comfy and the modern blinds kept the room nice and dark in the early am..The hot-tub was by far the warmest that I've experienced. If the aforementioned wasn't enough positive feedback, then you haven't had the pleasure meeting the front desk associate. He was over the top helpful, kind, and exuded a high level of professionalism. He had fantastic hiking suggestions and offered other advice! He was patient and loved his position as Front Desk Reservations Assistant. I would highly recommend the Holiday Inn Express...I miss you already!! Kerry
• MM

  Michele Michele

  4 days ago
  5.0
  Amazing staff saved our trip!Clean, comfortable, great location, and the people are great. We had a 3rd party booking agent mess up our reservation. Even though it wasn't their fault, the hotel stepped up and gave us the room we actually paid for! Breakfast was also fantastic, and the person helping in the breakfast area was wonderful. Highly recommend!
• KD

  Karin Doolin-Coyle

  Apr 26, 2026
  5.0
  For a modest, effiency style hotel Holiday Inn Express Lincoln East competes with all of the luxury brands in the service department. These hardworking folks go way out of their way to make you feel like their very special guests. First, the hotel itself. It has everything you need for comfort and is extremely clean. The guest rooms, bathrooms, pool, lobby area - all immaculate. It’s located right off of 93 so convenient to all attractions in the area. The rooms are comfortable, with mattresses on the firmer side, and again, extremely clean. The pool was great, although could be a tad warmer. We brought floats (I am disabled and need it in the pool) and spent quite a bit of time just floating. Now, onto the five star category - the staff. Everyone went out of their way to say hello, have a good day, or have a small chat. Super friendly. The shining star though was Alex, the front desk ray of sunshine. He was so friendly and fun, always with a smile and made you feel like you were long lost family in for a weekend visit. Some people work in hospitality solely for the paycheck but others are truly devoted to service, and that’s Alex. He would shine in any true 5 star luxury environment, so how lucky were we to enjoy that tucked away in Lincoln NH. The Holiday Inn empire is truly blessed to have such dedicated and friendly staff - they make it feel less like a corporation and more like a family.
• NM

  Nina M.

  Apr 16, 2026
  5.0
  Service was beyond exceptional! I have been to at least 100 different hotels in the last year and this is the only 1 that the staff has been super friendly & gone above and beyond! Rooms are very clean and spacious. (I always appreciate having a fridge and microwave in my room.) I travel all over New England for work. I work in retail and had to set a store up within this location. Unfortunately I had a family emergency I had to attend to during my stay here. When I was leaving my room the gentleman doing housekeeping was a total sweetheart, engaging with me, enduring I was all set, and when I went to check out, the gentleman at the desk, Alessandro, was a breath of fresh air after such a stressful time for me. Even though my personal issues had nothing to do with the hotel or my stay, he was very kind and considerate, offering me help with my luggage, an extra discount on my next stay, and caring positive words. His radiant smile, act of kindness, and upbeat positive attitude, really helped lighten the burden on me that morning and had restarted my day way better off than I had myself. Hands down, this was the most accomodating hotel that I have EVER stayed at!.. Highly recommended, if you want a truly positive experience with staff that is more than happy to go above and beyond for you or your lived ones this is were you want to stay to garentee that you get exactly that!👌
• RG

  Rita Kais Graham

  Apr 8, 2026
  5.0
  IWonderful, kind, friendly, caring, professional staff all around -receptionists Nick and Alexandro(and don’t get the names of others but ALSO wonderful), kitchen/breakfast host Rose, and Ashot in housekeeping. My husband and I were so impressed with everyone-Honestly-nicest people around. Immediately addressed any questions or concerns we had. Even my children noticed how wonderful and kind they were. They honestly seem to care about us and our stay with them.(They all deserve a raise❤️) ROOMS-exceptionally clean and well maintained-felt clean from bathroom to floors. Ashot in housekeeping did great job checking to see if we wanted room done, so kind and polite. Hot BREAKFAST-great hours-great selection and alternating hot food every day, which is nice on vacation. Rose made me feel welcome and felt like it was home and help myself to food/drinks. POOL/HOT TUB- kids enjoyed the pool-good size and depth from 3ft to 5ft, with steps to enter pool at 3 ft end. Was a little cooler than I like but was refreshing when I got too hot in hot tub. Hot tub was Hot, which I love but might be too hot when jets get going(which I mentioned to Nick, and said he would have them check if it was getting hotter than 103 deg F.) Can’t recommend this hotel enough! PS. Hotel management-I forgot to mention that the 3rd hot tub step REALLY needs to be painted or marked because it can be easy to think it is only 2 steps(which are marked by black tiles), but 3rd step have faded away. (I almost misstepped but fortunately had my hand on rail leading into it)

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