Many customers praised the friendly and helpful staff, particularly mentioning individuals like Ed and Jason.
Location
The resort's location received high marks for its proximity to skiing and beautiful mountain views.
Room Quality
While some guests enjoyed their rooms, others noted issues with cleanliness, musty odors, and lack of amenities like fridges and microwaves.
Food Quality
Feedback on food was mixed, with several guests expressing dissatisfaction with the breakfast and dinner options, citing cold food and high prices.
Facilities
The amenities, including the pool and hot tub, were generally well-received, although some guests mentioned issues with maintenance and cleanliness.
MA
Melissa Aho
3 days ago
4.0
The rooms are a bit outdated and very cold. That is because the windows are floor to ceiling, great views...but major heat loss. Dress warm.
RM
Rita Mota
6 days ago
5.0
✨We stayed at The Mountain Club on Loon – Loon Mountain Condo Resort, and our experience was wonderful. All the facilities are very well maintained and work perfectly. The café is spectacular, and the service is excellent. The hotel restaurant is amazing, and the service there was outstanding — every dish we tried was absolutely delicious. 100% satisfaction. We would definitely love to come back.
GR
Giorgio Ricciardiello
Jan 2, 2026
5.0
The room are kept clean, well equipped and pleasant. The staff is welcoming snd always happy to answer any inquiry. The resort offers also a wide verity of services besides the ski activity. I am with a group of 5 and have plenty of space in the shared studios
MT
michael troy
Dec 30, 2025
5.0
Cookies at checkin were tasty! Can't beat the ski on/ski off & walking back to your room after apres ski! Great music at the onsite bar! Dinner options were good & service attentive (except during rush hour). That aside, don't expect to over-sleep, as it's only slightly more quiet than a ski house before first chair. Would absolutely stay here again 😁👌
KG
K G
Dec 11, 2025
5.0
This place was amazing , Ed gave us the most amazing room with a balcony with an amazing view and we could see the people skiing. We had sky lights and a full kitchen . Room was extremely clean and staff was amazing , Ed and Jason were extremely nice, friendly and helpful. There’s a gym , a pool and omg the hot tub outside was amazing and so much fun . We will definitely come back .