Business Details
About
HotelHilton Garden Inn
Be near it all when you stay at Hilton Garden Inn Hanover Lebanon. Located off I-89, our hotel is close to Dartmouth College, the Lebanon Opera House, several museums and abundant outdoor recreation. The quaint Shaker community is just 15 minutes east and Quechee Gorge – known as ‘Vermont’s Little Grand Canyon’ – is 20 minutes west.
Our rooms and amenities will make you feel at home. Enjoy delicious American favorites in the casual restaurant and bar, and grab drinks and snacks anytime from our Pavilion Pantry®. The complimentary fitness center offers the latest cardio equipment and our indoor pool is a great way to unwind after a busy day. Host meetings and events in your choice of boardrooms and conference rooms.
Location
Hours
Reviews
4.3
564 reviews
5 stars
365
4 stars
97
3 stars
29
2 stars
28
1 star
45
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While many guests praised the cleanliness of the hotel and rooms, several reviews noted issues with housekeeping, including rooms not being cleaned daily and reports of mold.
Staff Service
Customer service experiences varied widely; some guests highlighted friendly and helpful staff, while others reported rude and unprofessional behavior, particularly at the front desk and during breakfast.
Value for Money
Several reviews mentioned that the hotel was overpriced for the services provided, particularly regarding the lack of included breakfast and inconsistent housekeeping.
Amenities
Guests appreciated the modern amenities, including the fitness center and pool, but some noted issues with the bar service and food quality.
Location
The hotel is conveniently located near Dartmouth College and the hospital, making it a suitable choice for visitors to the area.
- AAAmine Ayari4 days ago5.0Clean rooms and welcoming staff.
- VTVictoria TschanenJan 4, 20263.0We stayed in the hotel a second time, we like the location and overall atmosphere. This stay we booked for the week (5 nights) and requested room service every day for the stay. There was no room service provided, even after we requested the room service in the evening for the next day and in the morning at the front desk in person. We had to ask for new towels every day and ended up with a towel mountains and trash that we had to remove ourselves. The room was clean and good smelling but we noticed wear and tear since we stayed there last year: The knob to hang the toilet bag was detached from the wall, the mini fridge was loud and the handle of the hairdryer sticky. When using the fitness room, there were no disinfecting wipes, sanitizer, or towels. And a treadmill was out of order.
- NNnephroidJan 4, 20264.0Nice clean rooms in a new and modern hotel. Staff was very friendly and helpful. It is in a slightly less convenient location than other hotels nearby that are walking distance to shopping and food. Also, the on-site breakfast is relatively expensive, but not really a problem is there are several great local breakfast and coffee places nearby. Would be happy to stay here again on future visits.
- JJJackDec 28, 20251.0If I could give a negative score I would we stay at a lot of Hiltons and never have had such a Bad experience from the time we got checked in with the rude desk person that acted like we were bothering him to the bartender that was rude to everyone and complaining about everything. Then the food was absolutely horrible. The bartender couldn’t even be bothered to turn on the TV or the fireplace and it was 10° outside not a warm cozy experience like you would expect that’s for sure. Then let’s talk about the room mold in the shower and God only knows what on the carpets that should be shampooed.
- TSTanya SamsonDec 27, 20251.0I have never seen such an attitude women in my entire life i asked for room service she just replaced the towels and tissue.Again i had to call her for cleaning she was so mad she did the cleaning as if for nothing.Then i had to put all the things back to its own place.
Frequently Asked Questions About Hilton Garden Inn Hanover Lebanon
What are the check-in and check-out times at Hilton Garden Inn Hanover Lebanon?
Check-in time is at 3:00 PM, and check-out time is at 11:00 AM.
Does Hilton Garden Inn Hanover Lebanon offer free Wi-Fi to guests?
Yes, free Wi-Fi is available in public areas and there are public internet terminals.
Is Hilton Garden Inn Hanover Lebanon pet-friendly?
Yes, both cats and dogs are allowed at the hotel; pets are welcome.
What type of parking options are available at the hotel?
The hotel offers free self-parking for guests.
Are there accessibility features available at Hilton Garden Inn Hanover Lebanon?
Yes, the hotel has accessible parking, an elevator, and is mobility accessible.
Does Hilton Garden Inn Hanover Lebanon provide any fitness or recreational facilities?
Yes, there is a complimentary fitness center and an indoor pool available for guests.
Are there dining options available at the hotel?
Yes, the hotel has one restaurant and bar, and also offers a convenience store and vending machines for snacks and drinks.
Is Hilton Garden Inn Hanover Lebanon located near any notable places or attractions?
Yes, the hotel is near Dartmouth College, Lebanon Opera House, several museums, and outdoor recreational areas.
What nearby event and wedding planning venues are close to the hotel?
The Granite Mountain Ballroom is nearby and offers event planning and wedding services.
Are there any nearby transportation or courier services helpful for guests?
Yes, FedEx Ship Center and FedEx Express Ship Center are nearby for courier and shipping needs, and there is a local shuttle service provided by the hotel.