Business Details
About
Hotel
At the Best Western Plus Keene Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Keene Hotel will stand out among other hotels in Keene,NH. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Keene Hotel will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
Location
Hours
Reviews
4.1
1,119 reviews
5 stars
573
4 stars
313
3 stars
84
2 stars
61
1 star
88
What are people saying?
AI-generated from recent customer reviews
Staff Service
Many customers praised the friendly and helpful staff, highlighting their exceptional service during stays.
Cleanliness Issues
Several reviews noted problems with cleanliness, including reports of mold, bed bugs, and unpleasant odors in rooms.
Breakfast Quality
The breakfast offerings received mixed reviews; while some guests enjoyed the variety and quality, others found it lacking.
Room Condition
Feedback indicated that while some rooms were clean and comfortable, others were in need of renovation and had maintenance issues.
Location and Amenities
Guests appreciated the hotel's convenient location and amenities, such as the attached restaurant and pool, although some noted noise from nearby roads.
- NNNooneNov 13, 20254.0Very clean,doesn't have the usual terrorist stench most hotels have, great restaurant on site.
- TGTiago GuevaraNov 11, 20251.0My family stayed in two rooms at this best western in October of 2024. The whole place smells vaguely like cigarette smoke, but the reason for my 1 star review is that my room had a leak in the bathroom ceiling and the ordeal they put me through trying to resolve this. We noticed when the room above had their water running that water was coming in through the ceiling of our bathroom. The water was carrying black specks of something from inside the ceiling, presumably mold. My wife, infant child, and I had to change rooms in the middle of the night. Not only did no one apologize, we were treated as if it was a privilege to get to change rooms to one without water and mold. The staff also tried to tell me there was no leak at all, even though I showed them video and photo evidence. If you have an issue during your stay, there is no one higher up who can help you. When I tried to address my concerns with best western customer relations, I was informed that the hotel is independently owned. So if they don't want to give you a full or partial refund, or points, or something else, corporate cannot do anything about it. Save yourself the trouble and go somewhere where they care about their customers.
- MHmichelle hallNov 1, 20255.0We booked two rooms for my daughter’s event, and everything was perfect! The rooms were clean and comfortable, the staff was amazing—so friendly and helpful—and the location couldn’t have been better. Highly recommend this place for anyone visiting the area!
- AMAzielya MarshOct 26, 20255.0i checked out yesterday. i was part of a wedding group and the girl at the front desk kayla. was an amazing helpful person. she let us check in early and had our paper work ready an everything. definitely recommend
- KEKoby ElmakiasOct 16, 20254.0Room need some renovating but the service was exceptional! The staff were so helpful and so kind, definitely recommended!
Frequently Asked Questions About Best Western Plus Keene Hotel
Does the Best Western Plus Keene Hotel offer free breakfast?
Yes, the Best Western Plus Keene Hotel provides complimentary breakfast to all guests.
Is there a concierge service available at the Best Western Plus Keene Hotel?
Yes, concierge services are available to assist guests during their stay.
Are pets allowed at the Best Western Plus Keene Hotel?
Yes, pets including dogs are welcome at the hotel.
Does the Best Western Plus Keene Hotel have a fitness center?
Yes, the hotel features an in-house fitness center for guests to use.
Is the Best Western Plus Keene Hotel smoke-free?
Yes, the entire property is smoke-free to ensure a healthy environment.
Is WiFi available at the Best Western Plus Keene Hotel?
Yes, free WiFi is provided throughout the hotel.
What are the operating hours of the Best Western Plus Keene Hotel?
The hotel operates 24 hours a day, 7 days a week, allowing flexible check-in and services at any time.
How can guests benefit from the nearby Willie Mac's Pub & Restaurant?
Guests can enjoy nearby dining at Willie Mac's Pub & Restaurant, known for its chicken wings, perfect for a casual meal before or after their hotel stay.
Are there other Best Western Hotels near the Best Western Plus Keene Hotel?
Yes, there are several Best Western Hotels nearby, which can be options for guests looking for alternative accommodations or amenities.
How does the proximity of Keene New Hampshire Best Western Hotel assist travelers?
The nearby Keene New Hampshire Best Western Hotel provides additional lodging options and amenities, which can be useful for group travelers or those seeking different accommodations close to the Best Western Plus Keene Hotel.