Best Western Plus Keene Hotel

Reviews

• KL

  Kevin Lynch

  3 days ago
  5.0
  Great value, clean and updated rooms and fantastic restaurant attached to the hotel.
• CK

  Claus Knappe

  Mar 31, 2026
  1.0
  The pool heater has not been working for 2 months now. I have a swim club membership and have been told every excuse in the book. That after being out for two months in the fall as well.
• JH

  Joanna Hull

  Mar 21, 2026
  2.0
  Not very clean, pool was not working which was not indicated when reservation was made. The toilet in my mother's room wouldn't flush properly and she was told nothing could be done about it. Very think walls between rooms so was very noisy.
• RP

  Robert Paterson

  Mar 7, 2026
  1.0
  The rooms bathroom was absolutely disgusting, let alone the size and structure to competitors with in a stones throw away. False or not advertised, non functional pool. Hotel guest with a 5 year old child with a wait for in house dining at restaurant adjacent to hotel ( disappointed) after 30 minute wait at a 510 notation at front desk on a Saturday night. Overall a disappointment from start to finish with this establishment. I did not expect the Ritz, but none the less at least quality blue collar class treatment.
• AL

  armory luck

  Feb 24, 2026
  5.0
  The hotel had a pleasant atmosphere with friendly stuff who made me feel like home.During my check in I felt so welcomed ,the guy at the front desk in the morning shift was very professional. The only thing they need updated here most likely in the future is the carpet .The Lady in the evening who works at the front desk needs to work on her social skills,she seemed cold and kinda confused when I asked for a towel for the gym,seemed to me like she didn'twant to be there .Not a slight smile,mean face and go time ,she definitely don't brighten anyone's day as a receptionist upfront in the night shift.Breakfast was continental, let's not sugarcoat it ,it had everything you would need for a good power up breakfast, do not expect Steaks and omelets it's a quick grab and go breakfast so I was very pleased with it.They had Eggs fried and boiled ,cereal,milk ,meats,waffles, juices and Cori was very attentive with everything.