Best Western White Mountain Inn

3.9
629 reviews
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Business Details

87 WALLACE HILL RD, Franconia, NH
03580, United States
(603) 823-7422
http://bestwestern.com
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About

Hotel
Located in Franconia,NH, the Best Western White Mountain Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western White Mountain Inn
87 WALLACE HILL RD, Franconia, NH
03580, United States

Hours

Reviews

3.9
629 reviews
5 stars
254
4 stars
191
3 stars
91
2 stars
42
1 star
51

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including dirty rooms, stained sheets, and unpleasant odors.

Staff Performance

While some guests praised individual staff members for their friendliness and helpfulness, others reported rude or unprofessional behavior from front desk staff.

Location and Amenities

The hotel is well-located near outdoor activities, but many guests noted that the amenities, including the pool and breakfast, were average or below expectations.

Renovation Concerns

Several reviews mentioned ongoing renovations that contributed to noise and discomfort, with mixed feelings about the quality of the updates.

Value for Money

Many guests felt the hotel was overpriced for the quality of service and accommodations provided.
  • JP
    James Perry
    Oct 22, 2025
    5.0
    Great Hotel, room, breakfast and customer service. Would absolutely stay again.
  • J_
    jep _
    Oct 16, 2025
    5.0
    Big, renovated and very clean. Large pool. Close to various trails
  • RH
    Rick Hartman
    Oct 4, 2025
    4.0
    Nice hotel. Friendly staff. Clean. Average breakfast. The yogurt machine was a nice surprise. No hand towels or washcloths in the room but a trip to the front desk fixed that. Clean and quiet. Mountain view room. Quite a ways to nearest restaurant.
  • EL
    Estelle LaFleur
    Sep 23, 2025
    5.0
    So very happy with this hotel! We've booked rooms in prior years for personal visits and now we use it for out of state co-workers who are working locally. The service is outstanding! Kevin, especially, has been a phenomenal help with our many stays. I've used other local hotels in the past but have found a new favorite with Best Western White Mountain Inn.
  • PP
    Paulina de la Portilla
    Sep 22, 2025
    5.0
    We stayed at The Best Western White Mountain Inn for two nights to hike The Franconia Ridge Trail. The hotel was only ten minutes away from the entrance to the mountain trail, so location was perfect. It was also very peaceful and has a beautiful view. The hotel is very clean and feels very calm. Rooms are nice and bright. Kevin at the front desk was so attentive and kind. He was very helpful and had plenty knowledge of the area. We loved him and he made our stay a very pleasant one. We will be coming back and we highly recommend this hotel. 10 out of 10!
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Frequently Asked Questions About Best Western White Mountain Inn

Does Best Western White Mountain Inn offer free breakfast?

Yes, free breakfast is available at Best Western White Mountain Inn.

Is there a fitness center available at the hotel?

Yes, Best Western White Mountain Inn has a fitness center available for guests.