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Best Western White Mountain Inn

3.9
(639 reviews)

Business Details

87 WALLACE HILL RD, Franconia, NH
03580, United States
(603) 823-7422
http://bestwestern.com

About

HotelBest Western
Located in Franconia,NH, the Best Western White Mountain Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western White Mountain Inn
87 WALLACE HILL RD, Franconia, NH
03580, United States

Hours

Reviews

3.9
639 reviews
5 stars
255
4 stars
193
3 stars
93
2 stars
43
1 star
55

What are people saying?

AI-generated from recent customer reviews

Cleanliness Issues

Numerous reviews highlighted significant cleanliness problems, including dirty rooms, stained sheets, and reports of cockroaches.

Staff Performance

While some guests praised individual staff members for their friendliness and helpfulness, many others reported rude or unprofessional behavior from front desk staff.

Facilities Condition

Guests noted that the hotel is outdated, with issues such as broken amenities, uncomfortable beds, and poorly maintained common areas.

Breakfast Quality

The breakfast received mixed reviews, with some guests finding it adequate while others criticized the limited options and quality.

Location Benefits

The hotel is well-located for access to nearby attractions, but guests noted that dining options are limited.
  • SW
    Steven Wong
    Feb 24, 2026
    4.0
    After reading some of the negative reviews, I was a bit concerned about our stay but I am pleased to mention our family enjoyed our three nights there and we were less than half an hour away from Bretton Woods. We did find the pool to be too cold though.
  • BB
    breathingplanet
    Feb 19, 2026
    3.0
    Clean enough. Friendly enough. Breakfast... enough, I guess. Isn't your room supposed to be cleaned during a multi-day hotel though? And new towels? That didn't happen. They did come and fix the TV tha was on a weird setting and not working. But no new towels. No made beds etc. Keep your expectations low and you will enjoy yourself and write your own 3 star review.
  • AA
    A AA
    Feb 16, 2026
    4.0
    Rooms are decent size and clean. Staff is nice but not friendly, if that makes sense. Breakfast area is small so if you want to sit you need to get down there early or late. Location is 10min from Cannon Mountain and 10min from Littleton, so pretty good. Pool was uncomfortably cold and they regularly ran out of towels. Gym has a tread, an elliptical and cable machine
  • CF
    Christian F
    Feb 7, 2026
    1.0
    We went to the ice castles and decided to stay here after. My wife booked the hotel because of the pool and a recommendation. I would not recommend this place to anyone. First and foremost we found 3 cockroaches during our stay, two pictured below, including the meta data showing when it was taken and location. We were here with our kids and this was beyond disgusting, when reported the front desk, he just took a picture of the pictures on my phone and handed me my receipt, didn’t ask or try to make the situation better. We found them in the morning which was unfortunate. I will be reporting this to the town/local heath board as well. We also tried the pool and the entrance way was so wet from condensation it was insane. There was so much moisture and condensation on everything from the walls to the ceiling it was basically raining on us, I didn’t trust the pool water either if that’s the condition they let the rest of the building be in. Needless to say I do not recommend this hotel and will not be back ever.
  • ED
    Elaine Desmond
    Feb 3, 2026
    1.0
    Everything we had in this room for five days smelled so moldy when we left. Also front desk wouldn't add my rewards number. He said we don't do that, go to website. Also very front entry way felt like the floor was going to fall under our feet. They also didn't shovel often. Big snow storm when we got there. Had to walk thru 6 inches of snow to check in. Not a great stay by any means. Couldn't wait to check out. Never going back!

Frequently Asked Questions About Best Western White Mountain Inn

Does Best Western White Mountain Inn offer free breakfast?

Yes, free breakfast is available at Best Western White Mountain Inn.

Is there a fitness center available at the hotel?

Yes, Best Western White Mountain Inn has a fitness center available for guests.

Brand Certified Facts from Best Western White Mountain Inn

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Certified March 01, 2026Yext Knowledge Graph
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