Holiday Inn Express Durham - (Unh) by IHG

Reviews

• KG

  Kathleen Gibson

  4 days ago
  5.0
  Very nice hotel for s quick overnight stay. Room was clean and beds were comfortable. Lobby was welcoming and staff at the front desk were polite. Breakfast was included and dinning room had clean tables and places to sit. Great place to stay if you are visiting UNH. So close, and a short walk to Main Street to eat. We drove to Portsmouth and had dinner and windows shopped. Thanks for a great stay.
• RD

  Russell DesJardins

  Mar 28, 2026
  4.0
  Good clean rooms. Ok price
• RS

  Richard Steiner

  Mar 27, 2026
  5.0
  Todo lo que de un Holiday Inn puedes esperar. Personal muy atento y amable. Servicio de lavandería muy bien. Habitaciones amplias y cómodas
• SN

  Scott Nelson

  Mar 20, 2026
  4.0
  My ratings are based on price. The rooms were clean, the beds are comfortable and they have firm and soft pillows. The offered breakfast was not great (except the pancakes) but at least there are multiple options. I'd definitely come here again.
• WB

  Wendy Barash

  Dec 26, 2025
  3.0
  We recently stayed at this hotel while visiting family in Durham. While the hotel was satisfactory, (mostly clean bathroom), there seemed to be a number of hidden taxes added to the bill. Because we visited at Xmas time, there was some kind of mysterious extra fee /tax that was added only for the 3 days surrounding Xmas. In addition there was an extra room charge added to the price quoted when the reservation was made designated on the reservation as "*Total charges" amount. Although there is a vague reference to these charges in their paperwork, I find it shady. I was told by a front desk agent that these charges would be adjusted at check out when I asked about them. In the end, our bill was $25.00 over the original quoted,(allowing for a $2.00 soda charge) not having been adjusted as told. Holiday Inn Express Durham should be more transparent in their billing practices and not try to slide in extra fees. After my recent post, I’m happy to say the Front Office Supervisor took the time to immediately contact me to explain the temporary charges on my bill that I thought were permanent. I do think revised wording of the bill would help to clarify all potential taxes and fees. I appreciate that they took my concern seriously and reached out offering an explanation and a willingness to discuss further issues if necessary.I am pleased to say they seem to really care that the guests have a positive experience.

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