Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Located just off Hwy 275 at 177th St, the award winning accommodations of the Holiday Inn Express & Suites Omaha, NE West hotel are conveniently situated for business and leisure travelers. Complimentary social hour with beer and wine served from 6pm-8pm Mon-Weds.
This west Omaha, NE hotel location provides our guests with easy access to all the area has to offer. Many shopping and dining options are very close in the Shops of Legacy. Sights nearby include; Village Pointe Shopping Center, Westroads Mall, and Lake Zorinski Recreation Area. Henry Doorly Zoo, Nebraska Crossings Outlet Mall, TD Ameritrade Park, and Charles Schwab Fields are all just a short drive.
Enjoy amenities such as complimentary hot Express Start breakfast, indoor pool and and fitness center.
Location
Holiday Inn Express & Suites Omaha West by IHG
17677 Wright Street, Omaha, NE
68130, United States
Hours
Reviews
4.1
536 reviews
5 stars
281
4 stars
134
3 stars
55
2 stars
20
1 star
46
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple reviews highlighted problems with cleanliness, including mold, bugs, and dirty bathrooms.
Staff Performance
While some guests praised the staff for being friendly and helpful, others reported poor service and unresponsive management.
Amenities and Maintenance
Guests frequently mentioned issues with amenities like the pool and elevators, as well as the need for room updates and maintenance.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests finding it lacking in variety and freshness.
Pet Policy Concerns
Several reviews expressed dissatisfaction with the hotel's pet policy, including issues with noise and cleanliness related to pets.
- SFSweet Berry FarmJan 3, 20265.0Pool is cold.
- SRSara RoweDec 7, 20251.0Amenities list says hot tub there is no hot tub. There are all sorts of bugs in around the pool. Pool was cold and not clean. Service was excellent, but that's the only thing that was pleasant. The mold in the bathroom and the humid room air was not good.
- JJJrDec 2, 20251.0Room was falling apart literally, bugs in the room, black mold painted over in bathroom, elevators where down, and pool was down. Absolutely the worst holiday inn I have ever seen!!! Stay away!!
- PRPam ReederNov 10, 20251.0Avoid at all costs. Great location but horrible hotel. Families of small children and Dog owners beware. This hotel allows any dog of any size or temperament to stay here. Our 30 lb dog was attacked on Friday by a dog that weighed 90 lbs or more. Luckily my husband was able to stop it before he killed my dog. We reported this to the front desk but they did nothing. Dog was still there when we left on Monday and tried to attack my dog again. In addition the hotel is really run down, breakfast isn’t fit to eat, and they offer very little. They do have coffee out 24 hrs a day but it’s not kept warm. We arrived on Thursday and elevator broke that night and still wasn’t working on Monday when we left - it’s the only elevator. The hotel wasn’t as clean as I would prefer - a mousetrap with a mouse in it was lying beside one of the exits.
- DHDustin HallOct 27, 20255.0For check in to breakfast to housekeeping service you'll be taken care of. The front desk staff is amazing, the housekeeper are awesome, the breakfast lady is wonderful. The location you need to eat before 8pm because at 9pm the stores start to shut down and at 10 pm food places closed. You have to big box store close target and Walmart. That way you're not left hungry. They have everything you need in two to three miles. So yes it's a good place stay along your travels and for your business needs.ill plan my trips back east to stay and my trips from the west I'll plan on staying. So its up to you as the traveler on where to stay. But this is my review and only ones opinion. So travel safely to where you go.
Frequently Asked Questions About Holiday Inn Express & Suites Omaha West by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Omaha West?
Check-in time is at 4:00 PM and check-out time is at 11:00 AM.
Is breakfast included during my stay at the Holiday Inn Express & Suites Omaha West?
Yes, a complimentary hot Express Start breakfast with buffet options is available for free.
Does the hotel offer accessibility features for guests with disabilities?
Yes, the property has accessible parking, is mobility accessible, and has elevators for guest convenience.
Are pets allowed at the Holiday Inn Express & Suites Omaha West?
Yes, dogs and other pets are welcome at this hotel.
What fitness amenities are available at the hotel?
The hotel offers a free fitness center with equipment including elliptical machines, free weights, and treadmills.
Is parking available and does it cost extra?
Free parking is available for guests.
What cleaning and sanitation measures does the hotel implement?
The hotel uses commercial grade disinfectants, enhanced cleaning in common areas and guest rooms, sanitizers are available, and employees are trained in cleaning and hand washing procedures.
Are there any nearby shopping and dining options close to the hotel?
Yes, guests can visit the Shops of Legacy, Village Pointe Shopping Center, Westroads Mall, Le Peep restaurant, HuHot Mongolian Grill, Chipotle Mexican Grill, Jimmy John's sandwich shop, and more nearby dining and retail options.
What nearby places can guests visit for fitness and wellness?
Nearby fitness and wellness options include Fitness Together gym, Next Step Fitness gym, C.O.R.E. Physical Therapy and Sports Performance, NuSpine Chiropractic, and various spas such as Contempo Nail Spa and Prestige Medical Laser Solutions.
How can guests use public transportation or find their way to the hotel using nearby points of interest?
Guests can navigate to the Holiday Inn Express & Suites Omaha West by referencing nearby landmarks such as the Shops of Legacy, Village Pointe Shopping Center, and Westroads Mall, which are well-known destinations in the area and located close to the hotel.