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About
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Location
Holiday Inn Express O'Neill by IHG
1020 East Douglas Street, O'Neill, NE
68763, United States
Hours
Reviews
4.1
286 reviews
5 stars
143
4 stars
82
3 stars
29
2 stars
14
1 star
18
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the hotel for its cleanliness, noting well-maintained rooms and common areas.
Staff Service
Feedback on staff service was mixed; while some guests highlighted friendly and accommodating staff, others reported rude or unhelpful interactions.
Noise Issues
Several reviews mentioned noise disturbances, particularly from nearby machinery or other guests, affecting the quality of sleep.
Pricing Concerns
Many guests felt the hotel was overpriced compared to other options, with some expressing dissatisfaction over the value for money.
Breakfast Quality
The breakfast received positive remarks for variety and quality, with many guests enjoying the offerings.
- DCDeepu Jacob ChackoDec 8, 20253.0The hotel overall was good. The room was clean and well maintained, and the staff was polite and welcoming. The stay, however, was affected by a persistent noise near Room 221 during the night. At first, the sound seemed to be coming from outside, possibly from machinery on the street. By the time of checkout, it became more likely that the source was actually the closet door rattling whenever someone walked nearby—either inside the room or on the staircase located on the other side of the wall. The vibration created a repetitive, machine-like noise that disrupted sleep. This disturbance affected the rest that was expected during a stopover on US-20. Aside from this issue, which may be a one-off situation, the hotel itself was otherwise decent and welcoming.
- MLM R LeeperNov 12, 20255.0Easy to get to, close to eating places, gas station, truck stop.
- BHBecky HennNov 8, 20251.0I called to try and book a room for my son who was going to be in town for business for a Friday to Saturday stay, the male who answered my call was rude and when he stated the price was over $237 dollars for one night I said I would need to check with my son for pricing, the clerk then hung up on me. No ok thank you or call back if you decide. Just ended the call. No need to be rude to customers looking for a room. If they are going to be that way I'd rather not stay there.
- RWRoss WittmanSep 17, 20254.0Clean hotel and friendly service.
- MSMary Jeneverre SchultzSep 1, 20255.0Everything was great with a small town vibe.
Frequently Asked Questions About Holiday Inn Express O'Neill by IHG
What time can I check in and check out at Holiday Inn Express O'Neill by IHG?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast included during my stay at Holiday Inn Express O'Neill?
Yes, a complimentary buffet breakfast is available for all guests.
Does the hotel offer free Wi-Fi access?
Yes, free Wi-Fi is available in public areas throughout the hotel.
Are there fitness or recreational facilities available on-site?
Yes, there is a fitness center with equipment like elliptical machines, free weights, and treadmills, plus indoor pools and a hot tub.
Is the hotel accessible for guests with mobility challenges?
Yes, the hotel is mobility accessible and has elevators and accessible parking.
Can I bring my pets to Holiday Inn Express O'Neill?
No, pets including cats and dogs are not allowed at the property.
What safety and cleanliness measures does the hotel have in place?
The hotel uses commercial-grade disinfectants, enhanced cleaning protocols, sanitizers, daily housekeeping, and disinfects or discards plastic keycards.
Is there free parking and electric vehicle charging available?
Yes, free parking and an electric charging station are available on-site.
Which nearby restaurants can I visit while staying at the hotel?
You can enjoy local dining at Taco John's (Mexican/Tex-Mex), Dairy Queen Grill & Chill (fast food and ice cream), and Godfather's Pizza Express (pizza restaurant), all nearby.
Are there convenient stores or gas stations near Holiday Inn Express O'Neill?
Yes, Fox's Food Plaza, Casey's General Store, and Cubby's offer convenience store services and gas stations close to the hotel.
What nearby services are available for visitors needing veterinary or pet care?
Shamrock Veterinary Clinic is nearby for veterinary and pet services, though pets are not allowed at the hotel.