Crowne Plaza Kearney by IHG

Reviews

• JC

  Justin Chu

  3 days ago
  5.0
  This hotel is really beautiful! It’s almost hard to believe you’re in Kearney, NE. Tbe staff are attentive and friendly, & quick to respond to requests. The pool area was so fun for the kids! Everything was working as it should have been. Nice large hot tub! The restaurant attached to the hotel had a really nice ambiance and the food was pretty good! Although we went back for breakfast and that was lacking. There’s an arcade also. The room was clean and comfortable. We will definitely be back in the future!
• BW

  Brinn Williams

  Mar 30, 2026
  2.0
  Frustrated with the check-in process and the front desk not sharing pretty common info about how the hotel worked since it was a first visit. More concerned with getting payment and not sharing basic hotel information about where the elevators were, how to get into the pool, what time restaurants were open, etc. Our room was great but incredibly warm when we entered and no hot water and when I shared with the staff there was no problem solving options other than to have their maintenance check on it. The pool was great and my kids did enjoy just felt like the hospitality part was a bit lack luster.
• TH

  Tiffani Huckels

  Mar 29, 2026
  5.0
  Outstanding stay at Crowne Plaza Kearney! The hotel is brand new, spotlessly clean, and perfectly situated. Modern rooms, a fantastic indoor water park, and exceptional service made our stay memorable. The on-site restaurant and Starbucks were huge perks. Highly recommend for families and business travelers alike. Tripadvisor Tripadvisor +4 My 5-Star Experience: Modern Rooms: Very modern, clean, and comfortable rooms with excellent amenities. Top-Tier Amenities: The indoor water park and arcade are fantastic for families, while the Starbucks in the lobby is perfect for mornings. Exceptional Staff: Friendly and professional service that went above and beyond. Great Dining: The on-site restaurant offers delicious food and great service. Convenient Location: Close to dining, easy to access, and quiet.
• TG

  Tyler Gleason

  Mar 1, 2026
  4.0
  My family and I stayed over the weekend it was a nice place pool was clean kids had fun! Couple complaints is I am a club member and they didn’t want to honor the late check out because it was at capacity so would of been nice to know in order to use the late check out the hotel personnel have to know ahead of time did not know that it was not originally communicated to me also another thing not communicated to be was the front desk lady said kids 6 and under are free! But did not tell me that is only available for the breakfast buffet and instead of paying 15$ extra for a breakfast voucher in which they do not explain how it works and does not have fine print on the voucher which I believe it should, but the voucher but it is only for menu items so it is a better deal to spend 15$ plus drink for the buffet which is a better deal and I am not sure how much the hotel has to do with the waitresses and waiters at the fyre restaurant but the waitress we had did not initially tell us anything about the buffet or the cost we found that out afterwards our meals Remember kids 6 and under are only free for the breakfast buffet… menu items have to pay for 6 and under unless you get a voucher for your young child under 6 but my opinion the breakfast buffet is a much better deal then paying 15$ extra for another voucher on top of the 2 you get free at check in if you so happen to get that room package
• LP

  Lori Ploenzke

  Feb 28, 2026
  1.0
  Customer/management service is very lacking. We called twice with a question for the manager & was told we would get a call back--but never did either time. Decided to stay two nights elsewhere with our group--very uncaring staff.

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