Feel like Family While Lodging in Grand Island, NebraskaLocated in Grand Island, Nebraska, the Holiday Inn Express® Hotel & Suites Grand Island greets guests with roaring fireplaces and an inviting lobby where they can gather and socialize.Are you in Grand Island, Nebraska on business? Well, you won't have to worry about staying productive thanks to both wired and Wi-Fi access and a 24-hour Business Center with free local fax, print and copy services. Plus, with Grand Island Industrial Park, the Nebraska Law Enforcement Training Center and leading businesses such as Case/New Holland just minutes away, travel time is decreased and free time is gained.If you're a leisure traveler and need lodging in Grand Island, Nebraska, you'll appreciate how central we are to attractions like the Stuhr Museum and Heartland Events Center. And check out Island Oasis Water Park's six acres of family fun, which is less than four miles from the hotel's location in Grand Island, Nebraska.You'll enjoy lodging with us not only due to our amenities, but because the staff strives to make you feel welcome. Sit down in front of one of two fireplaces and enjoy a complimentary reception, featuring snacks, hors d'oeuvres and beverages, Monday through Thursday. Our valued guests also enjoy an indoor, heated pool and whirlpool, an outdoor patio with heaters, a Fitness Center and a 24-hour "sweet shop" that sells snacks and drinks. We look forward to your visit!
The hotel is frequently praised for its cleanliness, with many customers noting spotless rooms and well-maintained facilities.
Staff Service
The staff received numerous compliments for being friendly, helpful, and accommodating, contributing positively to the overall experience.
Breakfast Quality
Guests generally enjoyed the breakfast offerings, highlighting the variety and quality, although some noted it could be improved.
Customer Service Issues
Several reviews mentioned poor customer service experiences, particularly regarding reservation issues and unresponsive management.
Pricing Concerns
Many customers felt the hotel was overpriced compared to other options, with some expressing dissatisfaction over unexpected charges.
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Steve Tate
Nov 13, 2025
5.0
Clean room. Great service.
CH
Christy Holm
Nov 13, 2025
5.0
Newer hotel, right next to restaurants. It was clean, staff were kind. It was clear the breakfast team took pride in their jobs. Would be nice to have a few more lactose free options, nearly everything had lactose for my daughter. The clementine oranges were a nice touch.
MY
Megan Yem
Oct 28, 2025
5.0
Clean room, friendly staff, convenient location. Fair pricing. I would recommend it and I would stay again. Also, for being an IHG member, I got some free popcorn!
CB
Carol Bowlin
Sep 22, 2025
5.0
Extremely clean and well appointed rooms. We’re met with friendly check-in and given a popcorn as a welcoming gift. The room is large with areas up for seating, lighting in the right places, extra mirrors and the Keurig has extra counter space. The refrigerators have a freezer section as well. The beds were comfortable and we really appreciate the firm and soft on the pillows. The bathroom is large bright and offers an exhaust fan as well. The shower has a large head that provided good pressure on the water. Overall, the nicest Holiday Inn express we have stayed at in our 15 day trip. Highly recommend.
NE
NeMod Ex
Sep 21, 2025
1.0
Put me in room 107, right by the breakfast area, where i got to be awoken by loud pounding on my wall at 5am from some device they have in that cooking area, which continued until 6am.
Complained to corporate, tried calling front desk got "oh weeerree sorryyy" response and thats it.
Ive been staying at holiday inns exclusively since 2015, the absolute bs response i got to this issue will likely change that.
The pounding is still going on as i type this.
Worst customer service ive ever encountered at one of these hotels.
Oh and like the others my club membership wasnt aknowledged and they didnt add points to my account. This place is just a way overpriced motel 6.