Best Western Plus Grand Island Inn & Suites

4.2
770 reviews

About

Hotel
At the Best Western Plus Grand Island Inn & Suites you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Grand Island Inn & Suites will stand out among other hotels in Grand Island,NE. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Grand Island Inn & Suites will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Grand Island Inn & Suites
2707 S Locust St, Grand Island, NE
68801, United States

Hours

Reviews

4.2
770 reviews
5 stars
465
4 stars
180
3 stars
33
2 stars
19
1 star
73

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Feedback on staff is mixed; while some guests praised the friendliness and helpfulness, others reported rude and unprofessional behavior, particularly from management.

Cleanliness

Many reviews highlighted the cleanliness of the rooms and facilities, although there were serious complaints about bed bugs and unclean bathrooms.

Breakfast Quality

Breakfast received positive remarks for variety and quality, but some guests found it lacking in options or poorly managed.

Noise Issues

Several guests reported noise disturbances from thin walls and loud neighbors, impacting their overall comfort during stays.

Customer Service

Numerous complaints about poor customer service, especially regarding handling of reservations and issues with service animals.
  • KP
    kim petras
    Oct 15, 2025
    5.0
    i still call home that hotel in nebraska...
  • JP
    Jamie Presgrove
    Sep 28, 2025
    5.0
    Quick trip, very comfortable and clean. Great staff.
  • MH
    Mike Harrell
    Sep 23, 2025
    5.0
    Comfortable rooms and beds .nice .courteous employees too.
  • LE
    L elz
    Sep 16, 2025
    3.0
    Good room but walls paper thin. Neighbor bangs on wall multiple times at 6:45pm because my whispering is too loud for them. I also stayed at another BW in Colorado last night and was woken up multiple times between 1am and 3am to someone banging loudly on the walls or floors…wasn’t sure which. IMO, you will sleep better elsewhere until they fix insulation for noise or start filling rooms with multiple spaces between them
  • RM
    rich mcfeely
    Sep 14, 2025
    5.0
    I had my 50th class reunion in Grand Island and booked this hotel. It was the perfect location to visit friends from the past and attend all my events as well. The service was top notch, cheerful and helpful staff on all levels. The room was great. Very clean, great hot showers with conditioner, shampoo, and body wash dispensers in the shower. All had fantastic aromas as did the soaps-facial and body. Bed was perfect and clean to the hilt. Big screen tv w/many channels even the Husker game on Saturday. Secure w/two cards for entry-double locks. Parking and lighting were awesome for car protection. Very quiet. Breakfast was very adequate for on the go like I was. I will definitely recommend this hotel to anyone. Lastly, the price was right on. I was very pleased here and have stayed at many hotels in my lifetime-this one hit the top rung.

Frequently Asked Questions About Best Western Plus Grand Island Inn & Suites

Does the Best Western Plus Grand Island Inn & Suites offer free breakfast?

Yes, free breakfast is available at the Best Western Plus Grand Island Inn & Suites.

Is there a fitness center available at the hotel?

Yes, the Best Western Plus Grand Island Inn & Suites has an on-site fitness center for guests.