Holiday Inn Express & Suites West Omaha - Elkhorn by IHG

4.2
241 reviews
Hotel Exterior

About

HotelWedding VenueConference CenterHoliday Inn
Welcome to the Holiday Inn Express and Suites West Omaha - Elkhorn, Nebraska. Our hotel is conveniently located near 192nd and West Maple. We are about 19 miles from Eppley Airfield Airport (OMA) and are just minutes from Village Pointe Shopping Mall, restaurants, movie theaters and entertainment. We are near Methodist Hospital, First National, UBT Sports Complex, Gretna Soccer, and Elkhorn Athletic Association. Many businesses nearby include Valmont Industries, Syngenta, 3M, Vetter Health, Lindsay Corp, CSG, as well as many others. Perfectly equipped for either business or leisure travel, our hotel offers spacious guest rooms, meeting space, complimentary high speed wired and wireless Internet access, complimentary breakfast buffet, Business Center, Fitness Center and Indoor Pool. The Holiday Inn Express and Suites West Omaha - Elkhorn is ideal for your trip to Omaha whether you are in town for concerts, sports, business, or leisure. You should also visit our many attractions such as Boys Town, Henry Doorly Zoo, IMAX, Safari, The SAC Museum, TD Ameritrade Park and Fun-Plex Water Park. Local Museums, Casinos, Downtown Omaha, Freedom Park, Old Market and CHI Health Center formerly Century Link Center are all minutes away. Enjoy Midwestern Hospitality and Welcome to the Holiday Inn Express and Suites West Omaha - Elkhorn, Nebraska!

Location

Holiday Inn Express & Suites West Omaha - Elkhorn by IHG
19040 Evans Street, Elkhorn, NE
68022, United States

Hours

Reviews

4.2
241 reviews
5 stars
156
4 stars
33
3 stars
20
2 stars
11
1 star
21

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the hotel for its cleanliness, noting that the rooms and common areas were well-maintained and fresh.

Staff Service

The staff received numerous compliments for being friendly, helpful, and accommodating, although there were some isolated reports of poor service.

Breakfast Quality

The breakfast offerings were generally well-received, with many guests enjoying the variety and quality, though a few expressed dissatisfaction.

Management Issues

Several reviews highlighted issues with management, including poor communication and handling of customer complaints, leading to negative experiences for some guests.

Room Conditions

While many found the rooms comfortable and modern, there were complaints about maintenance issues and cleanliness in some instances.
  • JF
    Jonathan Feliciano
    Jan 3, 2026
    5.0
    Very comfortable room. Nice and clean. The hotel location is excellent. The breakfast is awesome. Ty.
  • MC
    Morgan Cronk
    Dec 16, 2025
    1.0
    The manager of this hotel property goes out of his or her way to NOT tip the hotel’s subcontracted personal shoppers and delivery drivers, despite being encouraged to do so in exchange for good service. This is not in regard to the manager’s personal money, this is the money of the Holiday Inn corporation. I performed a personal shopping spree and delivery of over 300 lbs of goods from Sam’s Club to this location, for one-and-a-half hours, and the manager ignored the Spark Driver app’s automatic suggestion of a 20% tip, went around the check-out process to zero out the tip entirely, and then allowed me to lose my own money in order to deliver these goods. I performed above and beyond what the job required. I have emailed with this manager, and he or she has accused me of “harassment,” “threats,” and “deliberate provocation,” because I told them that I would be leaving this review, and have elevated the matter to their corporate office. UPDATE: The manager’s wife, who I believe also works there, has been stalking me on my Facebook page, as I can see her watching my public stories that I’ve posted.
  • CH
    Chris Herrera
    Dec 14, 2025
    5.0
    Nice hotel, clean rooms, decent breakfast. Front desk staff was very friendly and helpful. The free snack bag at check in was a nice touch. The area is good and easy to get to. Plenty of close, free parking. Would stay here again.
  • TR
    T ragsdell
    Dec 12, 2025
    5.0
    This is our second stay here. We will stay again when we come back to visit friends in Omaha. Such a nice clean Holidsy Inn Express. We stay at many Holiday Inns across the country and this is one of the nicest. Very clean. Everyone working there are all so friendly!
  • AZ
    Abe Zeiderman
    Dec 3, 2025
    5.0
    We booked a one week stay. Hotel Manager Ishan and staff were friendly and helpful. The entire place was clean and extremely well maintained. The breakfast area was well stocked, clean and inviting. This was one of the most professional, comfortable and pleasant hotels stays we’ve had in a very long time. Highly recommend this hotel!

Frequently Asked Questions About Holiday Inn Express & Suites West Omaha - Elkhorn by IHG

What types of pets are allowed at Holiday Inn Express & Suites West Omaha - Elkhorn?

Dogs are welcome at the hotel, but cats are not allowed.

Is complimentary breakfast provided at the hotel?

Yes, the hotel offers a free buffet breakfast to all guests.