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Hilton Garden Inn Grand Forks-UND

4.3
(689 reviews)

Business Details

4301 James Ray Drive, Grand Forks, ND
58203, United States
(701) 775-6000
https://www.hilton.com/en/hotels/gfkghgi-hilton-garden-inn-grand-forks-und/

About

HotelHilton
The Hilton Garden Inn Grand Forks/UND hotel in North Dakota is connected to The University of North Dakota via skywalk to the UND Aerospace School and located less than two miles from the Alerus Center, Ralph Engelstad Arena, Columbia Mall, Ray Richards Golf Course, 3 miles from Cabela's, and 6 miles from the Grand Forks International Airport. The Hilton Garden Inn Grand Forks/UND hotel corporate neighbors include Amazon.com, Cirrus Design, LM Glasfiber, Simplot, and Burlington Northern. The hotel is certain to please the busy executive or leisure traveler with our amenities. Our 100 guest rooms include 25 suites and five two-room suites. The Hilton Garden Inn hotel's amenities include: Complimentary high-speed Internet access with secure PrinterOn remote printing to our 24-hour Business Center, Two dual-line speakerphones with voicemail and data ports, Large work desk with desk level outlets and ergonomic chair, Microwave, refrigerator, and coffee maker in every room, OnCommand video and music with complimentary HBO, USA Today delivered each weekday morning, Heated indoor pool, whirlpool, fitness center, 24-hour complimentary Business Center. In Grand Forks, North Dakota, the Hilton Garden Inn offers 2,800 square feet of meeting space and catering services that accommodates up to 200 people. The Great American Grill restaurant serves lunch and dinner. The Hilton Hanger Lounge is an ideal spot for relaxing with a favorite beverage. The Pavilion Pantry has a selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation as well as a variety of sundries for the road weary business traveler or the family on vacation. Our hotel in North Dakota is ready for guests who want after work relaxation or some fun during a weekend getaway. In North Dakota, deluxe accommodations, friendly service and a relaxed atmosphere await all our guests. ***** Everything. Right where you need it. *****

Location

Hilton Garden Inn Grand Forks-UND
4301 James Ray Drive, Grand Forks, ND
58203, United States

Hours

Reviews

4.3
689 reviews
5 stars
383
4 stars
192
3 stars
55
2 stars
31
1 star
28

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While some guests praised the friendly and accommodating staff, others reported rude or unhelpful service, particularly at the front desk and bar.

Cleanliness Issues

Multiple reviews highlighted cleanliness problems, including hair in rooms and unclean bathrooms, which did not meet Hilton's expected standards.

Amenities and Pricing

Guests expressed dissatisfaction with the lack of complimentary breakfast and high prices for food and drinks, feeling that the hotel was overpriced for the quality offered.

Room Comfort

Feedback on room comfort was mixed; while some found rooms clean and spacious, others reported issues with uncomfortable beds and poor water pressure.

Location

The hotel’s location near the University of North Dakota was frequently mentioned as a positive aspect, making it convenient for visitors.
  • NC
    Nik Carlson
    Feb 1, 2026
    2.0
    Never received additional coffee k-cups for the room despite asking so only had 2 for my 5 night stay. Also called for room service and was told "yeah, we don't do that here".
  • BM
    ben mcnamara
    Jan 28, 2026
    5.0
    Nice Hilton property that have a great staff. I will continue to stay here on future visits to the area. Location and service is hard to beat.
  • TM
    T Meeks
    Dec 8, 2025
    2.0
    Stay someplace else and save yourself the hassle of this place. See below.
  • EM
    Erin Murray
    Dec 7, 2025
    2.0
    Clean. Polite and friendly staff. Not a good stay. The air in our room was not regulated-full cold or full heat-didn't matter if you set a temp to stay at. The beds were not comfortable and had clear humps in the middle and divets from where people sleep the most. The breakfast was expensive and not good food. I'd recommend just going to to the local grocery store for a few things or plan to eat out, not worth the $15. The pool was highly chemically treated and after 15 minutes our eyes and skin were burning and the hot tub was lukewarm and no jets. I am willing to pay more to stay somewhere with a hot tub and this is not worth the extra money. They also do not allow alcohol purchased off property but the bar wasn't open for those who wish to imbibe. I'm surprised Hilton has their name on this building, nothing like other Hilton properties I've stayed at.
  • FH
    Frank Healy
    Nov 3, 2025
    3.0
    Second and last time staying at this location, not my choice. Room was nice and wide open the only positive. Toilet ran non-stop. 2 people said they would have someone look at it. Shower was the worst ever. Shower handle was attached to a handicap handle on the side of the shower and could only go about 5 feet high, I'm 6 ft. Water pressure was a terrible so you had to stand almost leaning out of the shower to get water on you. Water temp was either cold or scorching. No complimentary continental breakfast like most hotel provide. They charge 17$ for so so meal with no seconds or refills. You server yourself they give you a bill an expect a tip???? Over priced drinks in the cooler at the desk

Brand Certified Facts from Hilton Garden Inn Grand Forks-UND

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