Business Details
About
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Dickinson ND Hotel With Waterslide
The Holiday Inn Express & Suites Hotel Dickinson ND welcomes you to our area; near the North Dakota Badlands. Holiday Inn Express Dickinson ND is the perfect hotel destination for business and leisure travelers, just 6 miles from the Theodore Roosevelt Regional Airport.
We hope you have a great stay at our recently remodeled hotel. Kids and families are sure to love our indoor pool with a 110-ft waterslide. You can enjoy some family fun at the Dickinson Dinosaur Museum Center or go swimming and workout at the West River Community Center near our hotel. Theodore Roosevelt National Park, the Ukrainian Cultural Institute, and the Enchanted Highway are just a short drive away.
While in Dickinson, corporate travelers can enjoy our 850-square-foot meeting room for up to 50 guests. The hotel is just one mile from the Dickinson Convention Center and close to one of the best golf courses in the state; Heart River Golf Course. If you are here for work, we are near Inter West Petroleum, Titan, and CHI St. Alexius Health Services to name a few.
When you are ready to sit down and eat, try one of the restaurants near our hotel like Applebee's and The Wurst Shop; or walk across our parking lot to Sanford's Grub & Pub. We look forward to your stay with us at the Dickinson ND Holiday Inn Express & Suites.
Location
Holiday Inn Express & Suites Dickinson by IHG
103 14th Street West, Dickinson, ND
58601, United States
Hours
Reviews
4.3
363 reviews
5 stars
212
4 stars
89
3 stars
31
2 stars
17
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff received high praise for their friendliness and professionalism, with many guests highlighting individual staff members for their exceptional service.
Cleanliness
Most guests reported clean rooms and well-maintained facilities, although a few noted issues with cleanliness in specific areas.
Breakfast Quality
The breakfast offerings were generally well-received, though some guests experienced inconsistencies in food quality and availability.
Amenities
The indoor pool and water slide were popular features, especially among families, contributing positively to the overall experience.
Management Issues
Some guests expressed dissatisfaction with management, particularly regarding handling of requests and loyalty recognition.
- AGAmanda GustafsonOct 18, 20255.0Pricey bit clean. The kids loved the water slide and the breakfast is consistently good.
- DLDaniel LopezOct 15, 20255.0Customer Service at the front desk is very professional. I forgot my toothbrush and razor. They did provide one for me.
- AMAhmed MahmoodSep 30, 20255.0I must stay here. It was better than expected. I traveled a lot for work and this place was scanned out as one of the places that I like I’ve been all the big names but this one, right Very special shout out to the entire staff Especially the Magnolia The general manager, I believe her title Is entire staff was great when I met her. I understood why the rest of the staff was as good as they are everything from leader ship and she greeted me kindly say my name correctly and send me on out the door. This was a wonderful experience
- MMMark McCartyJul 30, 20255.0We stayed here for a couple of nights as we explored Teddy Roosevelt NP. Overall good stay. The room was ok. We ended up getting a room that faced the highway but wasn't too bad as far as sound. Loved the hot tub and pool and had to try the water slide once and it rips! Breakfast was good and staff seemed pleasant. Nice location, Walmart down the street to restock and plenty of restaurants to choose from.
- AQA QJul 13, 20253.03 stars—reflecting the quality of the property and most of its team, but not the leadership under Magnolia, who serves as both Manager and GM Despite sharing my imminent Platinum Elite status, Magnolia dismissed every valid request—citing vague “losses,” refusing an available pool-view room or any suite upgrade (I had two rooms booked, yet she didn’t even offer an upgrade for one)—then directed me to call IHG. After IHG intervened, she returned my call claiming I had asked to speak with a GM. I agreed, not realizing she held both the Manager and GM titles; had she identified herself, I would have declined. When I attempted to cancel, she curtly replied I could do so but would forfeit any refund. Next came her initial “adjustment,” which proved deceptive. Only after more than three hours of relentless follow-up did she reduce July 9 from $215 to $190. The July 10 rate change—from $175 to $190—was fixed later, adding further frustration. Throughout, she insisted “anyone would ask for that,” erasing recognition of my 60+ room loyalty just within June/July. By contrast, at another IHG property just a week ago, the manager matched my booked rate to the lowest rate available upon check in without debate. And yesterday, at a separate IHG hotel, the manager not only matched the lowest available rate but refreshed corporate rates to secure an even lower price than I had requested. Additionally, despite opting out of housekeeping for two rooms under the hotel’s “green” incentive, no bonus points were awarded. While the facilities and many staff members are commendable, Magnolia’s approach falls far short of the professionalism and respect that elite loyalty demands. Until leadership consistently honors status distinctions—identifying themselves clearly, offering straightforward rate matches, genuine upgrades, refunds where warranted, and promised incentives—I cannot recommend a higher rating.
Frequently Asked Questions About Holiday Inn Express & Suites Dickinson by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Dickinson?
Check-in begins at 3:00 PM and check-out is at 11:00 AM.
Is breakfast included with a stay at Holiday Inn Express & Suites Dickinson?
Yes, the hotel offers a free buffet breakfast to guests.
Does Holiday Inn Express & Suites Dickinson allow pets?
Yes, dogs are welcome and pets are allowed at the hotel.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel offers accessible parking, mobility accessible facilities, and has an elevator.
Are there fitness amenities available at the hotel?
Yes, the hotel has a free fitness center equipped with an elliptical machine, free weights, and a treadmill.
Does the hotel provide enhanced cleaning and safety measures?
Yes, the hotel uses commercial grade disinfectant, has enhanced cleaning of common areas and guest rooms, and provides hand sanitizer. Contactless check-in and checkout are also available.
Can I use a business center or meeting room at the hotel?
Yes, there is a business center and one meeting room capable of hosting up to 50 guests.
Are there any water recreation features at the hotel?
Yes, the hotel offers an indoor pool with a 110-foot waterslide and a hot tub for guests to enjoy.
What nearby restaurants can guests visit around Holiday Inn Express & Suites Dickinson?
Guests can dine nearby at Sanford's Grub and Pub across the parking lot, or visit The Wurst Shop for delicatessen items. Other options include Happy Joe's Pizza & Ice Cream and Sakura Japanese Steak House and Sushi.
What attractions and activities are near Holiday Inn Express & Suites Dickinson?
Nearby attractions include the Dickinson Dinosaur Museum Center, Theodore Roosevelt National Park, the Ukrainian Cultural Institute, and the Enchanted Highway, offering guests a variety of leisure activities.
How can nearby hotels help visitors find or compare accommodations?
The hotel is near other accommodations like Hampton Inn & Suites Dickinson and Candlewood Suites, providing options for visitors in the area and making it easy to access services across Dickinson.