Best Western Plus University Inn

Reviews

• AP

  Alesha Pendry

  Dec 28, 2025
  5.0
  This was our first time staying at a Best Western hotel! Everyone was really friendly and helpful with our questions. The room was clean and comfy. Shower pressure was amazing! The elevator was a little scary but overall we had a great stay! Definitely recommend and will be coming back! ❤️
• BG

  Benjamin Galati

  Dec 16, 2025
  5.0
  Large clean hotel with nice staff. Clean room with good lighting, nice bed, decent TV, Good water pressure, nice AC/Heat. Free breakfast is nice with a good variety. Large parking lot with places you can park a box truck. Room didn't have a microwave. Instead they had a couple in the lobby. Elevators are a little sketchy and feel out of place in such a clean hotel. Luggage carts are old and worn out and desperately need replacement or maintenance. Parking lot has a lot of activity which can be concerning though I had no issues during my stay. Location isn't the best in terms of nearby stores/restaurants but is fine. All in all a good hotel with some minor niche complaints not really worth knocking a star off for in my opinion.
• TM

  Trudy Martinez

  Nov 13, 2025
  3.0
  Ok for rate of room But out dated
• JV

  Jason Vega

  Nov 10, 2025
  2.0
  While the 2 different female employees I dealt with were fine, the WHOLE 4th floor smelled like Marijuana to the point where I had to change rooms & had a headache from the smell. When I walked into the 1st room, the bedside table was close to the a/c unit & the alarm clock was on the floor & unplugged. I informed a 3rd shift employee, but nothing was done. Since I had a last minute booking, I was made to check out & then check back in. I asked for different room, but still had the problem with the super strong weed smell. I got home & washed my clothes but they still smell like weed. There are signs for no smoking cigarettes, weed, or vaping yet they don't enforce these rules. I wouldn't recommend this hotel to anyone after this past weekend. I was hoping to be relaxed, & instead was hot boxed.
• MC

  Metal Chaus

  Nov 6, 2025
  3.0
  Average at best. If you need to be at Wake, it's very close. But it's not anything special, and the breakfast didn't even have any black tea. Peppermint or raspberry were the only options.