Business Details
About
HotelHilton
Hilton Garden Inn Wilmington Mayfaire Town Center is less than 3 miles from Wrightsville Beach, and located within Mayfaire Town Center, which includes shopping, restaurants and Regal Cinemas Stadium 16 and IMAX. Located 6 miles from Wilmington International Airport and ten minutes from historic downtown, our hotel is near businesses and attractions, making it a convenient choice among Wilmington, NC hotels.
Relax in your newly renovated room with complimentary WiFi, Keurig single cup K-Cup brewers, microwave, refrigerator, ergonomic chair, work desk, 37-inch HDTV with cable channels, and a sofa bed in king rooms and suites. Print documents remotely from your room with secure remote printing through PrinterOn®.
Begin each day with a cooked-to-order breakfast from our full-service restaurant, The Garden Grille & Bar, and join friends after a busy day for beverages in the bar. Order room service or prepare a ready-to-cook meal from the Pavilion Pantry®.
We offer on-site catering for weddings, family reunions, and banquets in 2,000 sq. ft. of event space. Use our business center to meet your A/V equipment rental, photocopying and printing needs.
Work out in our fitness center, swim in our outdoor pool, or enjoy the putting green. Visit pristine beaches, museums and historic downtown Wilmington.
Location
Hilton Garden Inn Wilmington Mayfaire Town Center
6745 Rock Spring Road, Wilmington, NC
28405, United States
Hours
Reviews
4.1
950 reviews
5 stars
509
4 stars
218
3 stars
92
2 stars
62
1 star
69
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Numerous reviews highlighted problems with cleanliness, including dirty rooms, used towels, and moldy smells.
Staff Performance
While some guests praised the friendly and accommodating staff, others reported poor customer service and lack of responsiveness.
Room Condition
Many customers noted that the rooms were outdated and in need of refurbishment, with issues like broken fixtures and uncomfortable beds.
Location
The hotel’s location received positive feedback for its convenience to nearby attractions and amenities.
Breakfast Quality
Guests expressed dissatisfaction with the breakfast options, citing high prices and poor quality.
- WBWen BDec 4, 20255.0We love this hotel and it's location close to UNCW and Wrightsville Beach. And, it's Dog Friendly!
- CPC PayneNov 29, 20251.0Hotel is very underwhelming and dirty rooms. Used towels in the bathroom, pee on the bottom of the toilet, rooms not throughly cleaned. Night front desk staff not accommodating at all. Daytime guest services did atleast attempt to resolve issues by changing our room. It’s in a nice area it management needs to address the cleanliness because it’s deplorable. Even after switching rooms the room was still not cleaned throughout
- KFKim FisherNov 20, 20255.0Rooms were tired and need updating but the staff was awesome!! Jennifer was very accommodating. She went out of her was to ask about our tennis tournament and even mailed to me clothing I accidentally left in the room. Great location. Highly recommend.
- FRFelicia RandallNov 18, 20252.0Convenient location for USTA tournament this past week, we stayed in room 106. The hotel was very nice, the room was clean and nicely decorated BUT the air vent in the bathroom had a noticeably musty/moldy smell especially when the heating was running - I noticed the odor in the middle of the night and woke up congested. I informed the front desk in the morning and no one has reached out to me since.
- RRRonnie RawdonNov 16, 20251.0This was by far the worst hotel I’ve ever stayed in. To much noise from the rooms above and side to side. On my 3rd night the room next to me was booked for some local people and they just dropped off there kids and it all started around 11pm when the kids started playing very loud music and trying to come through my door very loud laughing, cursing jumping running up and down the hall. I called front desk to get someone to get this under control but a hour later they were just getting louder so I packed my stuff went down to the desk expecting to get moved to another room in a different part of hotel but he didn’t even offer that up so I just ripped him a new one for not taking care of this and just checked out and went to another hotel. Now I’m trying to get my money back. This all was around 1am now and other guests were call down also. The next day I was told by manager that they had to call the police to get it under control. What kind of management would let this go on in there hotel and just expect there other guests to put up with this it was crazy. Good Luck Staying There I want be back!!!!
Frequently Asked Questions About Hilton Garden Inn Wilmington Mayfaire Town Center
What types of parking are available at Hilton Garden Inn Wilmington Mayfaire Town Center?
The hotel offers free self parking as well as accessible parking options to accommodate guests' needs.
Does Hilton Garden Inn Wilmington Mayfaire Town Center offer pet-friendly accommodations?
Yes, both cats and dogs are welcome, making it a pet-friendly hotel.
Is WiFi available at the hotel and is there a cost?
Complimentary WiFi is available throughout the hotel including public areas and a public internet terminal is provided.
Are there food and beverage options available on the hotel property?
Yes, the hotel features a full-service restaurant called The Garden Grille & Bar, offers room service, a bar, and a convenience store on site.
What fitness and recreational facilities does the hotel provide?
Guests can enjoy a free fitness center, an outdoor swimming pool, and a putting green at the hotel.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel provides accessibility features such as accessible parking and an accessible elevator to accommodate guests with mobility requirements.
What are the check-in and check-out times at this hotel?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
What nearby attractions can guests explore before or after their stay?
Guests can visit Wrightsville Beach less than 3 miles away, explore historic downtown Wilmington about 10 minutes from the hotel, or enjoy shopping, dining, and watching movies at Mayfaire Town Center located within the same complex.
How can guests use public transit or shuttles to access or leave the hotel?
The hotel offers a local shuttle service to assist guests with transportation needs around the area, although airport shuttles are not available.
Which nearby medical facilities are available for guests in case of health needs?
Nearby medical options include Dr. Stephen Sasser: Tidal Wellness, USA Vein Clinics, The Dermatology and Skin Surgery Center, and Vein Clinics of America, all located close to the hotel for convenient access.