Hampton Inn Wilmington-University Area/Smith Creek Station

4.5
867 reviews

About

Hotel
Enjoy the hospitality of Hampton without the hustle & bustle. Our Hampton Inn Wilmington-University Area/Smith Creek Station, North Carolina hotel is situated halfway between the Atlantic Ocean and the historic Cape Fear River. Our guests can enjoy strolling on the Riverfront Walkway or walking white sandy beaches, all within a 5-mile ride in either direction. Our hotel is located on Old Eastwood Road conveniently accessible to all major corridors serving Wilmington. There is a variety of restaurant choices and guests can enjoy leisure or fine dining from pizza & subs to Hiro's Japanese Steakhouse. The hotel features were designed with you in mind: 116 guest rooms and 9 suites with complimentary high-speed Internet access (Suites include a wet bar, under-the-counter refrigerator, and microwave oven), Meeting Room & Executive board Room (full service catering available), Wine & Cheese Bar, Cloud Nine Bedding, Complimentary local calls, Complimentary in-room movie channel, Complimentary Hot Breakfast & On the Run Breakfast Bags, Complimentary coffee & tea available in lobby 24 hours, Complimentary copies of USA Today, Convenience store with various sundries, Guest laundry on the premises, Dry Cleaning Services, State of the Art Exercise facility, Ergonomic Desk Chairs, Complimentary 24 hour Business Center, 24-hour front desk message & fax service, Outdoor Swimming pool, Barbeque grills available. We love having you here at the Hampton Inn Wilmington-University Area/Smith Creek Station hotel!

Location

Hampton Inn Wilmington-University Area/Smith Creek Station
124 Old Eastwood Road, Wilmington, NC
28403, United States

Hours

Reviews

4.5
867 reviews
5 stars
579
4 stars
197
3 stars
53
2 stars
10
1 star
28

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Annie and Mikayla for their exceptional service.

Cleanliness Issues

Several reviews highlighted cleanliness problems, including reports of bed bugs, cockroaches, and unclean rooms upon arrival.

Breakfast Quality

The breakfast received mixed reviews; while some enjoyed the variety and quality, others noted that food was not consistently replenished.

Room Conditions

Guests reported issues with room conditions, including outdated decor, maintenance problems, and cleanliness concerns.

Location

The hotel is well-located near restaurants and attractions, making it convenient for guests.
  • RH
    Ray Heller
    2 days ago
    5.0
    Completely satisfied. Room quiet, employees friendly and helpful. Very good breakfast. Stayed 4 nights without any issues. Several good places to eat within walking distance. Would recommend!
  • RD
    Rob Dacey
    Nov 6, 2025
    5.0
    Great hotel! Just visited recently. Was very pleased with the service and accommodations. Hotel was very clean and staff was extremely professional and kind. Definitely recommend!
  • AS
    Amber Spencer
    Oct 26, 2025
    5.0
    Loved my stay here! The breakfast was amazing! The staff was the friendliest of any of the places I have stayed in a long time. My room was great and nice and clean. You can’t beat the location for the price. I highly recommend this place. I can’t say enough great things about it.
  • BF
    B F
    Oct 18, 2025
    4.0
    I would give it 5 stars if they had a meat other than sausage available for breakfast. I don't really like sausage. Wish they did bacon or ham too. Good hotel though
  • DD
    Daniel
    Oct 2, 2025
    1.0
    October 1, 2025 I stayed on the 5th floor. When I arrived to the room, nothing seemed out of the ordinary and I did basic checks under the sheets, lifted the mattress, assessed under furniture, etc and didn’t spot anything out of the ordinary. Went to bed feeling a bit less worried after a shower. However, the following morning at 7:15AM I had the strangest feeling that something was in the bed. As I lifted the sheets, I spotted a bug near my torso that was on the run. I managed to catch it between a couple of the sheets and squish it. To my surprise, blood scattered and saw it was a bed bug (See attached photos). I quickly gathered my belongings after taking a quick shower and headed to the front desk. I was provided a new room. The front desk worker called for the manager to the front. I showed the manager the attached photos and not a single apology. All I was asked was “What room was this?…Are all your personal belongings out of the room?” To which he then walked away once I responded. Now I have to worry if any of my belongings carry one of those bugs. Definitely disappointed with Hampton this time around. If you’re looking to stay around the Wilmington NC area, I do not recommend the Hampton by Hilton (124 Old Eastwood Rd).

Frequently Asked Questions About Hampton Inn Wilmington-University Area/Smith Creek Station

What are the check-in and check-out times at Hampton Inn Wilmington-University Area/Smith Creek Station?

Check-in is at 3:00 PM and check-out is at 11:00 AM.

Is breakfast included at the hotel?

Yes, complimentary breakfast is available including a buffet breakfast option.