Business Details
About
Hotel
Winner of numerous awards, the Hampton Inn Wilmington-Medical Park hotel is located only 3 miles from historic downtown Wilmington, North Carolina and situated in the heart of Wilmington's Medical District, 2 blocks from the New Hanover Regional Hospital. Visitors to Wilmington enjoy area attractions such as historic downtown Wilmington, the Battleship USS North Carolina, 3 area local beaches, Fort Fisher State Park, North Carolina State Port, the North Carolina Aquarium, the Cameron Art Museum, UNCW, and so much more. Within a few miles Hampton Inn Wilmington-Medical Park hotel guests can dine at Henry's, the Oceanic, Port City Chop House, or a waterfront setting on the Cape Fear Coast at Elijah's or the Pilot House.
The Hampton Inn Wilmington-Medical Park hotel features 4 stories, 120 rooms, including king deluxe studio suites, a business center, meeting space for up to 150 people, complimentary hospital shuttle service, outdoor pool, on-site exercise facility, or a complimentary work out at the Wilmington Athletic Club and Spa.
Guests at the Hampton Inn Wilmington – Medical Park hotel enjoy amenities such as a complimentary deluxe continental breakfast, USA Today newspapers, in-room coffee maker and refrigerator, and cable TV with Lodgenet movies, music and games. We also offer complimentary hi-speed wireless Internet in all hotel rooms as well as in the hotel lobby area, connecting rooms, cribs, express checkout, hair dryers, irons, microwaves, and safe deposit boxes. Meeting/banquet facilities, rollaway beds, and secretarial services are available for a nominal fee for hotel guests.
We love having you here in North Carolina at the Hampton Inn Wilmington-Medical Park hotel.
Location
Hampton Inn Wilmington-Medical Park
2320 S. 17th Street, Wilmington, NC
28401, United States
Hours
Reviews
4.4
1,169 reviews
5 stars
750
4 stars
285
3 stars
75
2 stars
19
1 star
40
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly, helpful, and accommodating during their stays.
Cleanliness
Most reviews highlighted the cleanliness of the rooms and common areas, although there were some complaints about specific issues.
Location
The hotel is well-located near the hospital and various amenities, making it convenient for guests.
Breakfast Quality
Feedback on breakfast was mixed; while some enjoyed the variety, others found it lacking in quality and options.
Customer Service Issues
Several reviews mentioned poor customer service experiences, particularly with management and certain staff members.
- MBMark BattonOct 19, 20255.0The staff we're very friendly and helpful. The room was clean and this motel is only 5 minutes from the hospital and restaurants. The drive to the beach is 20 minutes Great location
- KWKaty WishonOct 9, 20255.0I had my bay shower in banquet hall at the hotel. Erica was super flexible and accommodating, the price was reasonable and the staff working that day were helpful as well! Event space was clean and we had access to the little kitchen area to prep food. Highly recommend having your event at this Hampton Inn location.
- BLBrian LittleOct 6, 20255.0Very clean and spacious room. The young lady at the front desk was so helpful in assisting us. Would definitely recommend! Great job!
- SHShelly HansenOct 4, 20255.0Had to stay near hospital. Perfect location. Everyone was friendly and helpful. The breakfast food was very good. Great selection of breakfast foods. Would definitely stay again.
- ASAllen SchulteSep 25, 20251.0My wife & I have stayed in this hotel many times started about 4 years ago when we first went there it was wonderful then over time it's just gotten worse. The last two times that we stayed it declined more we had a problem with the graveyard shift person he was just simply rude both times. And the person in the morning on the desk was rude too. But the slingshot lady is very nice. I asked to talk to the manager they couldn't find her, so I left a message but No response. Had to call back again and I finally got a hold of her after waiting several weeks.. My wife & I were sitting in the breakfast area looking at the pool located inside the room within the breakfast area It was about 30 minutes before breakfast was going to stop they had a lot of omelets available and nobody else came in but all of a sudden they disappeared. Then when another group of customers came in about 15 minutes to get breakfast and the breakfast lady said that she didn't have enough time to make anymore in a rude tone. But she had 30 minutes to have made more food made. I walked up to get more sausage and she was being mean to this large group of a nice family and I asked for more sausage and she snapped at me too. I was wondering where all the omlets went because no one had come to get any food until this group came and the whole pan was misding. She told the people that they weren't going to make sausage or any more omelets and they just had to pick the other things which wasn't much. The lady said she didn't have time to do that, so I did bring this to the manager's attention, but she just made excuses for her staff. Told me that other customers are happy with their team. This location is owned by franchise owners, not by Hilton. Unfortunately the service is just declining rapidly.. I will never stay in this hotel again and I do stay at a lot of Hampton Inns all over the country and have had great service, it's just sad.
Frequently Asked Questions About Hampton Inn Wilmington-Medical Park
What are the check-in and check-out times at Hampton Inn Wilmington-Medical Park?
Check-in time is from 3:00 PM and check-out time is until 11:00 AM.
Is breakfast included at Hampton Inn Wilmington-Medical Park?
Yes, a complimentary buffet breakfast is available for all guests.
Does Hampton Inn Wilmington-Medical Park offer free Wi-Fi?
Yes, free Wi-Fi is available in all guest rooms and public areas including the lobby.
Are pets allowed at Hampton Inn Wilmington-Medical Park?
Yes, pets including cats and dogs are welcome at the hotel.
Is parking available for guests at the hotel?
Yes, self-parking is available free of charge for guests.
Does the hotel provide accessibility features?
Yes, the hotel has accessible parking and elevators, and is mobility accessible.
Is there a fitness center available at Hampton Inn Wilmington-Medical Park?
Yes, the hotel offers a free fitness center with equipment including elliptical machines, free weights, and treadmills.
Can guests store their luggage after check-out?
Yes, baggage storage is available for guests.
What nearby attractions can guests visit around Hampton Inn Wilmington-Medical Park?
Guests can explore historic downtown Wilmington, the Battleship USS North Carolina, local beaches like Carolina Beach, Fort Fisher State Park, the North Carolina Aquarium, and the Cameron Art Museum.
Are there nearby medical facilities accessible from the Hampton Inn Wilmington-Medical Park?
Yes, the hotel is located in Wilmington's Medical District near New Hanover Regional Hospital and other medical centers such as Atlantic Urology and UNC Carolina Children’s Cardiology.