Business Details
About
Hotel
Relax in comfort at our contemporary Hampton Inn Wilmington Downtown hotel, within minutes of the Historic District, Wilmington Convention Center and Cape Fear Riverfront. Designed with the modern traveler in mind, our ‘Forever Young’ hotel offers thoughtful amenities to make you feel right at home. Each spacious guest room and suite offers free WiFi, a microwave and mini-fridge. Outside your room, you’ll find an indoor saltwater pool, 24-hour fitness center and business center.
Get each day off to a great start with free hot breakfast or grab one of Hampton’s On The Run Breakfast Bags, available Monday – Friday. Feel free to ask our friendly staff to help with anything that might make your stay more comfortable. With 1,200 sq. ft. of flexible meeting space, our hotel can accommodate your next Wilmington event for up to 100 guests.
Location
Hours
Reviews
4.4
775 reviews
5 stars
524
4 stars
153
3 stars
41
2 stars
16
1 star
41
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and helpful staff, particularly the valet and front desk team.
Room Issues
Several guests reported problems with room cleanliness, maintenance issues, and malfunctioning amenities.
Parking Concerns
Guests expressed frustration over the lack of on-site parking and high valet fees, with many suggesting better communication about parking options.
Breakfast Quality
The breakfast offerings received mixed reviews, with some guests finding it lacking in variety and quality.
Location Benefits
The hotel's downtown location was frequently highlighted as a major advantage, providing easy access to attractions.
- DNDiva Empowerment NCOct 31, 20255.0Stayed here a couple weeks ago with my husband for a quick getaway trip. Really enjoyed everything from the staff in the room to the breakfast. It was a lovely day. Thank you. 😊
- TJTodd JamesOct 30, 20255.0This hotel was very clean and I had a great experience from start to finish. Worth the money and a pleasant stay.
- STSarah ThompsonOct 30, 20255.0We stayed here a few nights ago and we were very happy with the accommodations and the service provided by the staff. Would definitely stay here again if in the area.
- JCJen CookkeOct 25, 20255.0Front desk manager and staff are wonderful!!
- MBMelissa BilyeuOct 18, 20252.0We’re Diamond Members with Hilton and come to ILM once a quarter or so just to get away, and this is our first visit to this property. The location is absolutely fabulous and the staff is very nice, but we’re currently in our third room in less than 24 hours due to a malfunctioning lock, no AC or ventilation, and plumbing issues. In fairness, the front desk and maintenance staffs are desperately trying to fix the issues sitewide, but this building is older and needs a COMPLETE Hilton overhaul and much better oversight. We were moved from 415 (malfunctioning lock) to 416 at check-in, when we dropped our bags and went to dinner and a nearby lounge with live music. When we came back around 10:30 PM, 416 had no AC or ventilation (see video) but the hotel was sold out with a collegiate beach volleyball tourney, so we stayed put. At 12:30AM, Lili was nice and gave us the fan they had behind the front desk. This morning, they moved us to 418 (with “several rooms closed due to maintenance issues,” per the front desk). Digital keys are not functional throughout the property right now, and the sign at check-in says “Hilton will be here next week to fix the problem.” There are multiple signs in any room of use and wear. The Market is very dark and there is a limited adult beverage selection (no wine, 1 beer and 1 seltzer… sad in a town with amazing craft breweries). In downtown, there are so many cultural attractions, fabulous shops and restaurants, and great specialty bars/lounges and live music, all within a walkable 3-block radius to the waterfront (try Floriana’s, The Basics, WTF, Blind Elephant speakeasy, the DoughHouse, Fat Tony’s, Copper Penny, and BlueBerry Grill), but we would not recommend this property. The fault here lies with the owner for not investing more in the actual upkeep, better operations, and better guest parking on weekends at this PRIME-location property.
Frequently Asked Questions About Hampton Inn Wilmington Downtown
What are the check-in and check-out times at Hampton Inn Wilmington Downtown?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does Hampton Inn Wilmington Downtown offer free breakfast?
Yes, the hotel offers free hot breakfast and 'On The Run Breakfast Bags' Monday through Friday.
Are pets allowed at Hampton Inn Wilmington Downtown?
Yes, both dogs and cats are welcome at the hotel.
Is there parking available at Hampton Inn Wilmington Downtown?
Yes, parking is available including valet parking services.
What accessibility features does the hotel provide?
The hotel includes accessible parking, elevators, and is mobility accessible.
Does Hampton Inn Wilmington Downtown have a fitness center and swimming pool?
Yes, there is a free fitness center and an indoor saltwater pool available to guests.
Is Wi-Fi available throughout the hotel?
Yes, free Wi-Fi is available in public areas and there are public internet terminals.
What nearby hotels are close to Hampton Inn Wilmington Downtown?
Nearby hotels include Hampton by Hilton, Courtyard by Marriott Wilmington Downtown/Historic District, and Pontiac Place Condos.
What dining and entertainment options are near Hampton Inn Wilmington Downtown?
Nearby dining options include Tacobaby Mexican Restaurant, Rumcow American Restaurant, and Kat 5 Kava Lounge bar. Guests can also visit Rally Point Bar and Arcade for entertainment.
Are there professional or legal services near the hotel that guests might need?
Yes, several legal and professional services are nearby, including Hedrick Gardner Kincheloe & Garofalo LLP, Cranfill Sumner & Hartzog, Speaks Family Law, and Goolsby Law Firm, which may be convenient for business travelers.