Staff Performance
Many customers praised the friendly and helpful staff, highlighting their excellent customer service.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including dirty rooms, mold, and pest issues.
Breakfast Quality
The breakfast received mixed reviews, with some praising the variety and quality, while others found it lacking.
Room Conditions
Guests reported issues with room conditions, including outdated amenities, odors, and malfunctioning air conditioning.
Location
The hotel is well-located near restaurants and attractions, which was positively noted by many guests.