Business Details
About
HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Discover the Undiscovered!
Escape to the quaint, serene mountains of Western North Carolina. Make yourself at home and enjoy your picturesque Holiday Inn Express, in a true mountain setting. Our hotel offers the newest and finest facilities in the area. Experience true Southern Hospitality only the High Country can offer.
If you are in the area to play, we are located near many of the main area attractions such as the Blue Ridge Parkway, Mount Jefferson State Park, New River State Park, Downtown West Jefferson, Jefferson, Oak Hill Academy, and Appalachian State University.
If you are in the area for work, we are centrally located to GE Aviation, AEV, United-Chemi-con, and other area businesses.
While you are here, enjoy our many complimentary services such as our high-speed fiber-optic Wi-Fi or wired Internet access, meeting room, Business Center, Fitness Center, and guest laundry center.
Any time of the year, experience our scenic local drives, beautiful mountain views, numerous leisure and outdoor activities and discover serenity!
Location
Holiday Inn Express West Jefferson by IHG
203 Hampton Place Court, West Jefferson, NC
28694, United States
Hours
Reviews
4.4
399 reviews
5 stars
251
4 stars
102
3 stars
25
2 stars
7
1 star
14
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and accommodating staff, highlighting their helpfulness and professionalism.
Cleanliness
The hotel received consistent feedback regarding its cleanliness, with many guests noting clean rooms and common areas.
Amenities Issues
Several reviews mentioned issues with amenities, particularly the indoor pool being closed and problems with room features like mattresses and appliances.
Breakfast Quality
Guests had mixed reviews about the breakfast, with some enjoying the variety while others found it lacking in quality.
Theft Concerns
There were serious concerns raised about theft incidents involving hotel staff, leading to a lack of trust among some guests.
- RHRonda HousandDec 27, 20255.0Always a great place to stay!
- JGJohn GiganteDec 14, 20253.0Hopefully one of the 5 people sitting behind the front desk on their phones can find the time to take the overflowing trash out in front of the building. Something to consider. "It's not my job" syndrome. Poor job representing the brand
- KWKristin WeismillerNov 1, 20254.0Fridge didn't work. Rooms were clean. Really only hotel in West Jefferson. Would stay again. No pets is a pain though
- TCTwanda CarneyOct 27, 20255.0Beautiful
- OLOnda lineberger-blevinsOct 23, 20255.0The best in West Jefferson. Indoor pool, business center, some in room jet tubs, excellent breakfast and coffee 24/7 in room and lobby.
Frequently Asked Questions About Holiday Inn Express West Jefferson by IHG
What are the check-in and check-out times at Holiday Inn Express West Jefferson by IHG?
Check-in is from 3:00 PM and check-out is at 11:00 AM.
Is breakfast provided at the hotel?
Yes, a free buffet breakfast is available for guests.
Does the hotel offer accessibility features for guests with mobility needs?
Yes, the hotel has accessible parking and is mobility accessible.
Are there fitness facilities available at the hotel?
Yes, there is a free fitness center with elliptical machines and treadmills.
Is the hotel pet-friendly?
No, dogs are not allowed at this hotel.
What COVID-19 or sanitation measures does the hotel have in place?
The hotel uses commercial-grade disinfectants, enhanced cleaning in common areas and guest rooms, with employees trained in cleaning and handwashing procedures. Sanitizer is available on site.
Does the hotel provide free Wi-Fi?
Yes, free Wi-Fi is available in public areas.
Are there meeting or business facilities available at Holiday Inn Express West Jefferson?
Yes, the hotel has one meeting room and a business center available for guest use.
Which nearby attractions can guests visit around Holiday Inn Express West Jefferson?
Nearby you can explore Blue Ridge Parkway, Mount Jefferson State Park, New River State Park, and Downtown West Jefferson, offering scenic drives and outdoor activities.
What dining options are close to Holiday Inn Express West Jefferson?
Guests can visit nearby restaurants such as McDonald's, Winner's Circle Restaurant & Steak House, KFC, Coffee House Diner, and Starbucks for a variety of meals and coffee.
Where can guests find gas stations near the hotel?
Nearby gas stations include Quality Plus, West Jefferson Quality Plus, bp, and Run In Foods which also has a convenience store and restaurant.