Business Details
About
HotelWedding VenueConference CenterCandlewood Suites
At Candlewood Suites Wake Forest, we offer apartment style suites featuring full kitchens that are perfect for long term or short term stays. We have completed a full property renovation. This pet friendly extended stay hotel features onsite laundry facilities, 24 hour fitness center and a pantry featuring food & beverage items for sale. The perfect "home away from home" for relocation, corporate and business lodging, training, temporary housing due to home renovations or displacement. Unlike a corporate apartment, the Candlewood Suites does not require a lease or minimum length of stay. First time to the area? Wake Forest is truly breathtaking with picturesque views of lush golf courses, hiking trails and parks. We are close to historic downtown Wake Forest, Hill Ridge Farms, the PGA, TPC and a short drive to downtown Raleigh.Family Friendly Candlewood Suites Wake Forest is less than 4 miles from Duke Health Heritage, Med First Urgent Care, Novant Health Village Family Care, Duke Primary Care and Wake Med. Maria Parham Health is 29 miles away. Whether traveling for business or leisure, for one night or several months, Candlewood Suites is the solution to your temporary housing needs.
Location
Candlewood Suites Wake Forest Raleigh Area by IHG
12050 Retail Drive, Wake Forest, NC
27587, United States
Hours
Reviews
4.1
445 reviews
5 stars
242
4 stars
97
3 stars
38
2 stars
24
1 star
44
What are people saying?
AI-generated from recent customer reviews
Customer Service
Several reviews highlighted poor customer service, including issues with overbooking, lack of assistance, and unresponsive staff.
Cleanliness
Mixed feedback on cleanliness; while some guests found rooms clean and well-maintained, others reported stains and unclean facilities.
Noise Issues
Multiple guests complained about noise disturbances from other rooms and ongoing renovations, affecting their overall experience.
Amenities
Guests expressed disappointment over the lack of breakfast options and outdated amenities, such as non-functional kitchen appliances.
Management Response
There were complaints about management's handling of issues, with some guests feeling their concerns were not adequately addressed.
- KEKelligrace EarleDec 1, 20251.0I booked this hotel for my parents who are 81 years old to stay while they were here visiting. My mother is in a wheelchair and can't move the left side of her body. I went in person to reserve a wheelchair accessible room 2 days prior to their arrival. When they arrived, there was not a wheelchair accessible room available. I had to find them another room somewhere else for them to stay. The hotel charged my card anyway. When I disputed it with my credit card company, they contacted Candlewood Suites and were told I didn't cancel in time so the charges were valid. I've been charged for a room for 3 nights that they couldn't stay at. This is discrimination at its best!!
- JLjaden lehmkuhleDec 1, 20253.0Beautiful hotel, amazing location, wonderful people… but if you have children, request the first floor or do not stay. I ended up leaving early do to 4 noise complaints at 5pm when we weren’t even moving around.
- DEDawn ElmendorfNov 30, 20255.0Very comfortable and clean. Staff was very friendly.
- GSgladys singletonNov 7, 20251.0I stayed here for a week and I must say I complained consistently.The day I checked in I had to be moved because of the constant stomping over my head and loud music blasting through the walls.So once I got woke up for the second time I went down stairs and spoke to the front desk letting g them know I had to be up at three a.m. so they moved me to the fourth floor.once I checked it out I noticed that the bed sheets and towels had stains on them.so I went down stairs and I was told that they clean the room every four days.So I told them just give me some clean sheets and towels and I’ll change my own bed .once I went to sleep the noise continued all week through the walls still.when Friday got here and believe me I was waiting .i checked out probably after two a.m to find out when I got off today about 6pm a fraudulent charge was made on my bank card.and they wouldn’t even assist me . So when I called my bank they told me that my card was charged a little after nine. And clearly I was at work and I have proof.So i definitely don’t recommend staying at this hotel at all.it was my first and my last .
- SJS. J.Oct 24, 20255.0Super nice place to stay. Rooms are very clean and spacious. The lobby entrance was very clean and well kept. Friendly staff. Great location close to restaurants, shops, and gas stations etc. Free fresh brewed coffee is available at no extra charge at the entrance. Wheelchair friendly for the disabled, and handicap parking at front and rear entrance. However, no breakfast included only vending items are available in lobby. The vending service is a joke very confusing and not user friendly at all. You have to scan a code, download an app setup an account to buy anything. If I were the owner, I would not have such a ridiculous food service in my hotel. Your customers deserve something much better and easier to use. We went to McDonald’s for breakfast just a mile down the road.
Frequently Asked Questions About Candlewood Suites Wake Forest Raleigh Area by IHG
What types of rooms does Candlewood Suites Wake Forest Raleigh Area by IHG offer?
The hotel offers apartment-style suites featuring full kitchens, ideal for both long-term and short-term stays.
Is Candlewood Suites Wake Forest pet-friendly?
Yes, the hotel welcomes pets and allows dogs but not cats.
What are the check-in and check-out times at Candlewood Suites Wake Forest?
Check-in time is at 3:00 PM, and check-out time is at 12:00 PM.
Does the hotel provide laundry facilities?
Yes, self-service laundry facilities are available onsite.
Is there a fitness center at Candlewood Suites Wake Forest Raleigh Area?
Yes, the hotel has a 24-hour fitness center equipped with elliptical machines, treadmills, and free weights.
What accessibility features are available at the hotel?
The property offers accessible parking and is mobility accessible to accommodate guests with disabilities.
Are there digital or contactless check-in/check-out options at the hotel?
Yes, both digital guest room keys and contactless check-in/check-out are available for guest convenience.
What nearby educational institutions can guests visit or may need to know about?
Guests can find Wakefield High School 9th Grade Center, North Wake College and Career Academy, NWCCA Student Services, and Wake County Public Schools nearby for education-related visits or services.
What nearby amenities are available for convenience and shopping?
Nearby amenities include Walgreens pharmacy and convenience store, Redbox rental kiosk, Circle K convenience store and gas station, and El Super Inc. grocery store.
What nearby food and dining options do guests have close to the hotel?
Guests can enjoy dining at nearby restaurants such as Bojangles' chicken restaurant, Sticky Rice Thai restaurant, Bulkogi Asian restaurant, Pizza Hut Express, and can also visit Relaxation Station spa after a meal.