Holiday Inn Express & Suites Statesville by IHG

3.9
647 reviews
Welcome to the Holiday Inn Express & Suites Statesville

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Relax and Unwind at Our New Hotel in StatesvilleWith top-notch amenities and quality service, the newly built Holiday Inn Express® hotel in Statesville promises guests a worry-free stay. Ideally situated off I-40, just a half mile from I-77, our hotel offers contemporary, practical guest rooms in a location that is hard to beat.Leisure travelers love our Statesville, North Carolina hotel's close proximity to area attractions such as Richard Petty Motorsports Museum and Gift Shop, Lake Norman State Park, Hiddenite Gems, National Balloon Rally and downtown Statesville. Guests of our hotel start each morning off right with a complimentary, hot breakfast from our Express Start Breakfast Bar, which features our signature cinnamon rolls.Guests traveling to Statesville for work, appreciate our close proximity to local businesses, including Iredell Memorial Hospital, DANA Corporation and JC Penney. For added convenience, we offer a 24-hour Business Center with fax, copy and computer services. Our hotel in Statesville also has a 100-square foot boardroom that is ideal for business meetings, receptions and events. During your stay, enjoy other comfortable amenities such as free high-speed Internet access, a 24-hour Fitness Center, on-site laundry facility and heated, indoor pool. Make your reservations today, and let our professional and friendly staff welcome you to your home away from home at our hotel in Statesville.

Location

Holiday Inn Express & Suites Statesville by IHG
939 North Carolina Avenue, Statesville, NC
28677, United States

Hours

Reviews

3.9
647 reviews
5 stars
296
4 stars
181
3 stars
66
2 stars
31
1 star
73

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While many guests appreciated the cleanliness of the rooms, several reviews highlighted issues with dirty bathrooms, stained carpets, and unclean common areas.

Staff Service

Customer service experiences varied significantly; some guests praised the friendly and accommodating staff, while others reported rude behavior and poor communication.

Breakfast Quality

The breakfast offerings received mixed reviews, with some guests enjoying the variety and quality, while others found it lacking or poorly stocked.

Noise Issues

Multiple reviews mentioned noise disturbances from traffic and other guests, impacting the overall comfort of the stay.

Management Concerns

Several guests expressed dissatisfaction with management's handling of issues, including overcharging, lack of communication, and inadequate responses to complaints.
  • TA
    Terry Ainsley
    2 days ago
    5.0
    Wonderful overnight stay clean and comfortable. The breakfast was the nicest I have experienced at a hotel. The ladies serving were exceptional and provided great service.
  • LH
    Laura Hossli
    Dec 29, 2025
    1.0
    Stayed and tv is unable to connect to their Wi-Fi. They expect me to connect their TV to the Wi-Fi. It won’t connect. No answers and no TV.
  • SS
    scoop58
    Dec 27, 2025
    3.0
    The location is set back from the road, and id difficult to find. That part of the road has roundabouts and dividers, so you have to go in circles until you figure out to turn into the business in front of the hotel. That was frustrating, but I did eventually find it. Although it was not a rainy night, the elevator lobby and the elevator had muddy footprints. The bathroom floor was dirty, and the tub was stained. Carpet tiles were coming loose in the main area, and were stained. The room did not feel all that clean. The bed was comfortable, although quite high, requiring a leap to get into the bed (I am 5'5"). The free breakfast was quite nice, and a good way to start the day. For the price, I'd probably stay somewhere else in the area.
  • JN
    J Norman
    Dec 26, 2025
    5.0
    I’m not sure why this property isn’t a 4.5 or higher! We were traveling the day after Christmas and arrived at 7pm. We received very friendly service! Our autistic son was very talkative and the front desk woman was so kind and very welcoming. The rooms are exceptionally clean and very large. The best part is the sound machine in the room! Not that we needed it, because it. Was very quiet ( except for my husbands snoring)
  • TE
    Thomas Einarson
    Dec 20, 2025
    1.0
    One of the staff members knocked in my door at 5:30 am multiple times because tn try made a mistake and didn’t collect information upon check in. After he woke me up, he asked me to come down and give him my card information, which I of course declined to do since it was so early. Upon checking out, there’s a different person at the front desk and they said that they fix the problem so

Frequently Asked Questions About Holiday Inn Express & Suites Statesville by IHG

What time can I check into the Holiday Inn Express & Suites Statesville by IHG?

Check-in time is at 3:00 PM.

Is breakfast included in the stay at this hotel?

Yes, a complimentary buffet breakfast is available for free every morning.