Experience the best of exciting Salisbury, NC when you stay at the new Holiday Inn Express & Suites Salisbury, NC Situated less than a mile away from historic Downtown Salisbury, our brand new hotel offers an exceptional combination of comfort and convenience. Whether you're visiting for business or pleasure, you'll enjoy our spacious guestrooms and well-appointed suites plus a warm North Carolina welcome from our friendly staff. Start your morning off enjoying our complimentary delicious Express Start Breakfast featuring our signature cinnamon rolls, relax and unwind by our refreshing, heated indoor pool and enjoy a workout with a range of the latest fitness equipment at our onsite fitness center. Whether your trip brings you to Salisbury, NC on business or leisure, enjoy all of what Salisbury, NC has to offer from visiting Catawba College and Livingstone College, enjoy a day at Dan Nicholas Park which features paddle boats, fishing, camping, tennis courts, carousel, miniature train rides, miniature golf, gem mining, fresh water aquarium and more. On your visit to Salisbury, NC be sure to spend a day at the NC Transportation Museum just minutes away in beautiful Spencer, NC and look out for events such as Thomas the Train and The Polar Express. Stay at our inviting hotel and discover your perfect home away from home right here in charming Salisbury, NC.
Multiple reviews highlighted concerns about room cleanliness, including dirty bathrooms, unvacuumed floors, and unclean shower areas.
Staff Performance
While many guests praised the friendliness and helpfulness of staff, there were notable complaints about rudeness from certain employees, particularly during breakfast service.
Breakfast Quality
The breakfast received mixed reviews; some guests enjoyed the variety and quality, while others noted issues with food availability and staff service.
Noise Complaints
Several guests reported disturbances from noise, either from other guests or external sources, affecting their overall comfort during the stay.
Maintenance Concerns
Guests mentioned various maintenance issues, including malfunctioning air conditioning, broken elevators, and general upkeep of the hotel facilities.
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itsmebecka
3 days ago
4.0
Wonderful experience overall. Only mirror in the whole room is in the bathroom. No full length mirror at all or any other mirror outside of the bathroom.
PM
Patrick Mesker
Nov 10, 2025
4.0
Really nice and clean hotel. Service was very friendly as well. No complaints at all about the rooms. The room even jd a clean smell to it where you could tell they are actually investing time into getting the rooms ready. My only complaint is online it says the indoor pool is heated but when we got there with our kids the gentleman at the counter said the pool was open but not heated. It was very cold. We toughed it out but the kids were ready to leave after about 15 min.
RM
Renia McCullough
Oct 6, 2025
2.0
Once I checked in in person room 412 on 10/5/25, the rep stated that Expedia did not charge an incidental fee and asked that I pay an incidental fee. I feel the clerk ask for the incidental fee due to the color of my skin, I felt stereotyped. The lobby and outside grounds area was ok. The continental breakfast was great, There were homeless or drug addicts or alcoholics at the gas station beside the hotel. I had to park my car on the other side of the hotel. Once I got in my in room, it had a stuffy smell, the sliding bathroom door came off the hinges, the carpet had old gum or some type of black sticky spot, the carpet was old, the couch bed had no sheets, the remote batteries were dead, no coffee cups for the coffee machine, shower curtains were old, the shower was dingy, I couldn’t tell if the deadbolt lock worked to the room door. The amount of money I paid was not worth it.
TD
Tessa Derr
Sep 26, 2025
5.0
I’ve had such a great experience at this Holiday Inn Express thanks to Mitch. His customer service is outstanding, he’s personable, attentive, and always goes above and beyond. Whenever I’m working in the lobby, he checks in to make sure I’m comfortable and taken care of. It’s clear he treats every guest with the same care. IHG is lucky to have someone like Mitch on their team!
TF
Tammie Figlinski
Sep 18, 2025
5.0
Seriously the best hotel! Mitch checked me in, signed me up as a member. ITS SUPER CLEAN! VERY NICE! Don’t let their google 4 point something scare you. I came in and asked to check the room first because I had gone next door which said they were a 9.7 Excellent and it stunk and the rooms were ugly, creepy and dark. This hotel Holiday Inn Express is a breath of fresh air!! Love it. Very Clean!!! No smells and great friendly staff! I hope Mitch is a manager he was awesome.
Frequently Asked Questions About Holiday Inn Express & Suites Salisbury by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Salisbury?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Is free breakfast available at the hotel?
Yes, the hotel offers a complimentary buffet breakfast featuring signature cinnamon rolls.
Does the hotel offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas of the hotel.
Are pets allowed at Holiday Inn Express & Suites Salisbury?
Yes, pets are welcome at the hotel.
What fitness amenities are available at the hotel?
The hotel offers a free fitness center equipped with elliptical machines, free weights, and treadmills.
Does the hotel have accessible features for guests with mobility needs?
Yes, the hotel provides accessible parking, mobility accessible facilities, and elevator access.
Is housekeeping service available daily at the hotel?
Yes, housekeeping is available daily for guest rooms.
Are there any nearby hotels for alternative accommodation options?
Yes, nearby hotels include Courtyard By Marriott and another Holiday Inn Express & Suites in Salisbury.
What dining options are near the hotel?
Nearby dining options include Blue Bay Seafood Restaurant, El Patron Mexican Grill & Cantina, Cracker Barrel Old Country Store, Dunkin', Starbucks, Papa Johns Pizza, and Bojangles'.
Are there convenient retail and service stores near the hotel?
Yes, guests can find nearby stores like Metro by T-Mobile, Cricket Wireless Authorized Retailer, Citi Nails and Spa, Walmart Pharmacy, and Coinstar Kiosk.