HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Experience the best of exciting Salisbury, NC when you stay at the new Holiday Inn Express & Suites Salisbury, NC Situated less than a mile away from historic Downtown Salisbury, our brand new hotel offers an exceptional combination of comfort and convenience. Whether you're visiting for business or pleasure, you'll enjoy our spacious guestrooms and well-appointed suites plus a warm North Carolina welcome from our friendly staff. Start your morning off enjoying our complimentary delicious Express Start Breakfast featuring our signature cinnamon rolls, relax and unwind by our refreshing, heated indoor pool and enjoy a workout with a range of the latest fitness equipment at our onsite fitness center. Whether your trip brings you to Salisbury, NC on business or leisure, enjoy all of what Salisbury, NC has to offer from visiting Catawba College and Livingstone College, enjoy a day at Dan Nicholas Park which features paddle boats, fishing, camping, tennis courts, carousel, miniature train rides, miniature golf, gem mining, fresh water aquarium and more. On your visit to Salisbury, NC be sure to spend a day at the NC Transportation Museum just minutes away in beautiful Spencer, NC and look out for events such as Thomas the Train and The Polar Express. Stay at our inviting hotel and discover your perfect home away from home right here in charming Salisbury, NC.
Multiple reviews highlighted concerns about the cleanliness of rooms and bathrooms, with reports of hair, dirt, and unclean surfaces.
Staff Performance
While many guests praised the friendliness and helpfulness of staff, there were notable complaints about rudeness from certain employees, particularly during breakfast service.
Breakfast Quality
Guests generally enjoyed the breakfast offerings, but some noted that the selection was limited or poorly stocked at times.
Pool Maintenance
Several customers expressed disappointment over the pool being closed or not heated, which affected their overall experience.
Noise Complaints
Guests reported issues with noise from other rooms and outside, impacting their comfort during stays.
RB
Robert Blank
4 days ago
5.0
Wonderfully clean room. Great breakfast and coffee. Easy on/off I85. Couldn't ask for any more.
RR
Rosa Rivera
Dec 28, 2025
1.0
This hotel had the shower full of hairs and dirty. It was not cleaned before we arrived at all. Its a little run down and the carpets need to be clean. No more Holiday Inn for me.
AC
Anonymous Consumer
Dec 22, 2025
1.0
After driving 2hrs to our destination, we were told our room wasn’t ready. Sitting in the parking lot waiting with 2 small kids and 2 dogs was a real treat! Not sure why it took so long to clean our room since there was spit from the previous guest left on the mirror. The following morning when we went down for breakfast, there was nothing left. Even the waffle machine had already been removed! Other families came down after us and they also were left with nothing but a couple milks, yogurt, bagels and the juice machine. If breakfast is scheduled until 9:30, then EVERYTHING should still be available at 8:45! I don’t recommend anyone stay here and will not be staying again with my family.
JS
Jacob Sinisi
Dec 21, 2025
1.0
Made a reservation here specifically for the pool, called beforehand to make sure it was functioning. Then, less than a month later when we actually arrived, the pool was closed. We attempted to at least get some sort of discount for the inconvenience, and we were given the corporate version of "too bad so sad". False advertising and a waste of money. This is the second time I've had this problem with Holiday Inn, and it will probably be the last time I make a reservation with them.
AW
aimee woodring
Dec 20, 2025
1.0
Although this hotel was a little more expensive than others around, we booked for one night stay to go on the Polar express and we’re willing to pay the extra money because of an indoor pool. We figured that would keep our kids busy during our downtime. we called the day before check-in to make sure the pool Was working and in-service and were told yes everything was running fine. After check-in, we were informed that the pool is down for maintenance. Of course this is after we already paid. We told staff we would like a refund so we could find another hotel with an indoor pool and we were told that we could not get a refund and that there’s no manager on duty that the manager is off until Monday, which is two days from now. So we paid $200 for a room that we could have gotten the same thing for $60 three miles down the road. Horrible!
Frequently Asked Questions About Holiday Inn Express & Suites Salisbury by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Salisbury?
Check-in time is 3:00 PM and check-out time is 11:00 AM.
Is free breakfast available at the hotel?
Yes, the hotel offers a complimentary buffet breakfast featuring signature cinnamon rolls.
Does the hotel offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas of the hotel.
Are pets allowed at Holiday Inn Express & Suites Salisbury?
Yes, pets are welcome at the hotel.
What fitness amenities are available at the hotel?
The hotel offers a free fitness center equipped with elliptical machines, free weights, and treadmills.
Does the hotel have accessible features for guests with mobility needs?
Yes, the hotel provides accessible parking, mobility accessible facilities, and elevator access.
Is housekeeping service available daily at the hotel?
Yes, housekeeping is available daily for guest rooms.
Are there any nearby hotels for alternative accommodation options?
Yes, nearby hotels include Courtyard By Marriott and another Holiday Inn Express & Suites in Salisbury.
What dining options are near the hotel?
Nearby dining options include Blue Bay Seafood Restaurant, El Patron Mexican Grill & Cantina, Cracker Barrel Old Country Store, Dunkin', Starbucks, Papa Johns Pizza, and Bojangles'.
Are there convenient retail and service stores near the hotel?
Yes, guests can find nearby stores like Metro by T-Mobile, Cricket Wireless Authorized Retailer, Citi Nails and Spa, Walmart Pharmacy, and Coinstar Kiosk.