Best Western Plus Raleigh Crabtree Valley Hotel

Reviews

• CB

  Cedric Bess

  1 day ago
  5.0
  The only thing that I can say about this hotel is the Service out of this world. I am here frequently for work and every time I am here I am greeted and treated like family with exceptional service from Alysson. She Always ensures that my stay Is a great one! Love this hotel five stars across the board
• TH

  Tyler Alyssa Harrell

  4 days ago
  1.0
  If I could leave ZERO stars for this place, I would do it gladly. We arrived and had a mediocre room. Slightly updated but not well maintained whatsoever. Secondly, we aren’t given any linens at all so had to ask for those at the front desk and was told they are out of washcloths. Lastly, we go to leave and our car was towed. We parked in Panera’s back lot, which is completely empty (and Panera was CLOSED) and we were towed. Keep in mind, there was NO AVAILABLE PARKING SPOTS AT THE HOTEL. The hotel says they won’t do anything about it and of course Panera and the towing company don’t care at all, they’re just getting their money. Beware!!!!!!!!
• IG

  Idris Golden

  6 days ago
  5.0
  I am a frequent guest at the Best Western in Raleigh North Carolina on 6209 Glenwood Ave and every experience I've had with the front desk receptionist Alysson has been great. Alyson always goes out of her way to make stay has comfortable has possible and she is very pleasant and has a great attitude.
• AN

  Andrew Nicholas

  Feb 16, 2026
  2.0
  Not the greatest area. One person on staff tonight. Entire hotel smells like weed. Not sure why some people were hiding in their cars to smoke in the parking lot. Don't let somewhat-clean front entrance fool u. Rooms are dirty and old. There is a literal Auto Junk Yard outside our room window. Not sure if the eggs at breakfast were real eggs or not. This is a $20 hotel at best. We got a refund and left. Would not recommend this place. Hampton Inn 5mi away was $10 more and a Waaaaaay Better hotel in every way.
• MJ

  Matthew Johnson

  Feb 14, 2026
  2.0
  The rooms are very underwhelming from the pictures. Very tight. Just kind of expected a little bit more as of my room. But rooms are clean but I don’t think a place should be praised on being clean as thy should be clean no matter where you stay. The front sliding doors are very tight and I was standing at the door for about 30 seconds before it opened. The best thing about this hotel was the location

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