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Best Western Plus Raleigh Crabtree Valley Hotel

4.0
(1009 reviews)

Business Details

6209 Glenwood Ave, Raleigh, NC
27612-2615, United States
(919) 782-1112
http://bestwestern.com

About

HotelBest Western Plus
At the Best Western Plus Raleigh Crabtree Valley Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Raleigh Crabtree Valley Hotel will stand out among other hotels in Raleigh,NC. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Raleigh Crabtree Valley Hotel will provide you with the superior customer service that you are used to at any Best Western hotel.

Location

Best Western Plus Raleigh Crabtree Valley Hotel
6209 Glenwood Ave, Raleigh, NC
27612-2615, United States

Hours

Reviews

4.0
1,009 reviews
5 stars
485
4 stars
270
3 stars
116
2 stars
57
1 star
81

What are people saying?

AI-generated from recent customer reviews

Staff Service

Numerous reviews praised the front desk staff, particularly Alysson and Acheline, for their exceptional customer service and attentiveness.

Cleanliness

While many guests noted that the rooms were clean, some reported issues with specific cleanliness standards, such as stained linens and unclean bathrooms.

Room Quality

Feedback indicated that while some rooms were comfortable and well-maintained, others were described as outdated or in need of repairs.

Location

The hotel is conveniently located near shopping and dining options, which was frequently highlighted as a positive aspect of the stay.

Parking Issues

Several guests experienced problems with parking, including unclear signage leading to towing incidents.
  • CB
    Cedric Bess
    1 day ago
    5.0
    The only thing that I can say about this hotel is the Service out of this world. I am here frequently for work and every time I am here I am greeted and treated like family with exceptional service from Alysson. She Always ensures that my stay Is a great one! Love this hotel five stars across the board
  • TH
    Tyler Alyssa Harrell
    4 days ago
    1.0
    If I could leave ZERO stars for this place, I would do it gladly. We arrived and had a mediocre room. Slightly updated but not well maintained whatsoever. Secondly, we aren’t given any linens at all so had to ask for those at the front desk and was told they are out of washcloths. Lastly, we go to leave and our car was towed. We parked in Panera’s back lot, which is completely empty (and Panera was CLOSED) and we were towed. Keep in mind, there was NO AVAILABLE PARKING SPOTS AT THE HOTEL. The hotel says they won’t do anything about it and of course Panera and the towing company don’t care at all, they’re just getting their money. Beware!!!!!!!!
  • IG
    Idris Golden
    6 days ago
    5.0
    I am a frequent guest at the Best Western in Raleigh North Carolina on 6209 Glenwood Ave and every experience I've had with the front desk receptionist Alysson has been great. Alyson always goes out of her way to make stay has comfortable has possible and she is very pleasant and has a great attitude.
  • AN
    Andrew Nicholas
    Feb 16, 2026
    2.0
    Not the greatest area. One person on staff tonight. Entire hotel smells like weed. Not sure why some people were hiding in their cars to smoke in the parking lot. Don't let somewhat-clean front entrance fool u. Rooms are dirty and old. There is a literal Auto Junk Yard outside our room window. Not sure if the eggs at breakfast were real eggs or not. This is a $20 hotel at best. We got a refund and left. Would not recommend this place. Hampton Inn 5mi away was $10 more and a Waaaaaay Better hotel in every way.
  • MJ
    Matthew Johnson
    Feb 14, 2026
    2.0
    The rooms are very underwhelming from the pictures. Very tight. Just kind of expected a little bit more as of my room. But rooms are clean but I don’t think a place should be praised on being clean as thy should be clean no matter where you stay. The front sliding doors are very tight and I was standing at the door for about 30 seconds before it opened. The best thing about this hotel was the location

Frequently Asked Questions About Best Western Plus Raleigh Crabtree Valley Hotel

Does Best Western Plus Raleigh Crabtree Valley Hotel offer free breakfast?

Yes, the hotel provides free breakfast to all guests.

Is the Best Western Plus Raleigh Crabtree Valley Hotel a smoke-free property?

Yes, it is a smoke-free property.

Brand Certified Facts from Best Western Plus Raleigh Crabtree Valley Hotel

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