Best Western Plus Raleigh Crabtree Valley Hotel

4.0
999 reviews

About

HotelBest Western Plus
At the Best Western Plus Raleigh Crabtree Valley Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Raleigh Crabtree Valley Hotel will stand out among other hotels in Raleigh,NC. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Raleigh Crabtree Valley Hotel will provide you with the superior customer service that you are used to at any Best Western hotel.

Location

Best Western Plus Raleigh Crabtree Valley Hotel
6209 Glenwood Ave, Raleigh, NC
27612-2615, United States

Hours

Reviews

4.0
999 reviews
5 stars
483
4 stars
266
3 stars
116
2 stars
55
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff, particularly Alysson and Acheline, received high praise for their exceptional hospitality and attentiveness.

Cleanliness

The hotel is generally reported as clean, though some guests noted issues with specific rooms and housekeeping.

Location

The hotel is conveniently located near restaurants and shopping, making it a favorable choice for guests.

Room Quality

While many rooms were described as clean and comfortable, some guests reported issues with outdated facilities and maintenance concerns.

Breakfast

The breakfast offerings were considered basic but satisfactory by most guests.
  • QS
    Quantez Smith
    2 days ago
    5.0
    I really loved the Rooms and how Alysson is a good person and worker for the company itself
  • FC
    Florence Cheung
    3 days ago
    5.0
    I checked in during the holidays with my family visiting and had exceptional service. Alysson (I had to ask her to spell it as I wanted to make sure she got the proper recognition that she deserves) was so smooth and personable during the check in that my weary family actually felt welcomed rather than fatigue (which says a lot cause they were driving for 12 hours.) The location was convenient for shopping and getting onto the highway to visit us. The holiday decorations in the lobby put us in a festive mood and the rooms were very clean and comfortable per our visiting family. I would definitely recommend them to come here again when they visit next time
  • TS
    Tracy Stevens
    Dec 30, 2025
    5.0
    Awesome value! Clean facilities, well stocked breakfast, and quiet. The employees were the most helpful of any recent hotel stay I have had. Sean H. was so great when I showed up brain dead from hours on the road, which was so appreciated. Jasmine and Acheline were also fantastic to deal with! This is definitely my new go to hotel when I'm in Raleigh.
  • DW
    Dion Williams
    Dec 19, 2025
    5.0
    I’m a Greyhound bus driver from out of town so I’m at the hotel twice a week the staff is friendly especially Alysson, she is very welcoming and pays attention to detail. I normally arrive between 3:45 and 4am and when I’m late she notices and still holds my room for me, her hospitality is unmatched I had a problem with internet access one morning and she got me into another room with no hassle. The hotel is in walking distance of a few dining establishments which is perfect for me since I don’t have a car here and they also have breakfast in the mornings. Great place great staff, would definitely recommend to family and friends .
  • SM
    Susan Morris
    Dec 9, 2025
    5.0
    I stayed at this location a few nights ago after being unexpectedly locked out of my house after a day of travel. I picked this hotel due to its proximity to my house and was blessed to have met Alysson on the night shift who went above and beyond in her kindness and generosity when she learned of my ordeal. It’s moments like that where your faith in humanity really gets renewed, and I cannot express my gratitude enough towards her and for Best Western hiring such a wonderful employee! She deserves a raise and so much appreciation, more than a mere review. Truthfully, the rooms were nothing special, even on the dingy side, but with such caring and wonderful staff, it is absolutely worth the visit. Thank you Alysson and Best Western for such and unexpectedly lovely experience!

Frequently Asked Questions About Best Western Plus Raleigh Crabtree Valley Hotel

Does Best Western Plus Raleigh Crabtree Valley Hotel offer free breakfast?

Yes, the hotel provides free breakfast to all guests.

Is the Best Western Plus Raleigh Crabtree Valley Hotel a smoke-free property?

Yes, it is a smoke-free property.