At the Best Western Plus Raleigh Crabtree Valley Hotel you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Raleigh Crabtree Valley Hotel will stand out among other hotels in Raleigh,NC. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Raleigh Crabtree Valley Hotel will provide you with the superior customer service that you are used to at any Best Western hotel.
Numerous reviews praised the exceptional service provided by staff members, particularly Alysson and Acheline, who were noted for their friendliness and attentiveness.
Cleanliness
While many guests appreciated the cleanliness of the rooms, some reported issues such as moldy tissue boxes and unclean towels, indicating inconsistency in housekeeping.
Room Quality
Several guests mentioned that while some rooms were clean and comfortable, others felt outdated or had maintenance issues, such as poor drainage and noise from adjoining rooms.
Breakfast Experience
The breakfast was generally well-received, with many guests enjoying the variety and quality, although some described it as basic.
Location
The hotel is conveniently located near shopping and dining options, which was frequently highlighted as a positive aspect of guests' stays.
JJ
John Johnson
2 days ago
5.0
Such an excellent hotel and Alysson the night desk person is such a delightful lady. She makes my late night arrival so pleasant and enjoyable. I truly appreciate her kindness and positive attitude.
MH
Monica HARRIS
Nov 15, 2025
5.0
Best western plus@
Raleigh Crabtree Valley
6209 Glenwood Ave
Raleigh NC 27612
Ms. “Alysson”, she know me by face not by name, but the meeting is awesome especially when it’s time for me to get my rest before returning back to work. She greets me very well. The hotel state is awesome. The rooms are nice. I have no complaints. She’s very helpful very respectful and she knows her customers like I am. I might not know you by name but I know you better face. I know what it takes to make the day. Stay a great day just as well as on my job. Msg “Alyson”
Thank you so Much for all you do!
Love your energy can’t wait to see your next round.Mz.”GH”(ATL) .🤗
TG
talia gonzalez
Nov 13, 2025
5.0
Acheline at the front desk made checking smooth and easy! she was very kind and welcoming. As for the room itself, it’s super clean looks just like the pictures online. Great location! a bunch of restaurants and stores nearby (walking distance)
GG
Generic Anime Group
Nov 9, 2025
1.0
Had a great experience until I left.
Due to unclear signage and unhelpful night staff, my car got towed at my own expense. I was told this was a regular experience as 9 other cars besides me got towed in the same evening.
Better signage needs to be applied to make parking zones clear. A soccer tournament filled the lot and made parking very difficult
BM
bundle cyber monday
Nov 6, 2025
5.0
From the moment I arrived, I knew this hotel was something special. The staff greeted me with warm smiles and genuine hospitality, offering a seamless check-in and that immediately set the tone for my stay.
My room was immaculate, spacious, and featuring every modern comfort imaginable. The bed was comfortable, the linens were crisp.
Every detail was thoughtfully considered, from the newly renovated floors to the abundant toiletries and turn-down service.
The facilities were perfect: a fitness center that has all the necessary things you need in a gym.
What truly stood out, though, was the staff. They went above and beyond at every turn, remembering my name, offering local recommendations, and ensuring every part of my stay was perfect.
I’ve stayed at many hotels, but this one truly exceeded all expectations. I can’t wait to return, five stars all the way!