Brand Certified
DoubleTree by Hilton Hotel New Bern Riverfront
4.1(1173 reviews)
Certified by DoubleTree by Hilton Hotel New Bern Riverfront • Mar 01, 2026
Business Details
100 Middle Street, New Bern, NC
28560, United States
Certified by DoubleTree by Hilton Hotel New Bern Riverfront • Mar 01, 2026
(252) 658-9000
Certified by DoubleTree by Hilton Hotel New Bern Riverfront • Mar 01, 2026
https://www.hilton.com/en/hotels/ewnmsdt-doubletree-new-bern-riverfront/
Certified by DoubleTree by Hilton Hotel New Bern Riverfront • Mar 01, 2026
About
Certified by DoubleTree by Hilton Hotel New Bern Riverfront • Mar 01, 2026
HotelDoubleTree
The DoubleTree by Hilton Hotel New Bern – Riverfront has everything you need for a comfortable and relaxing stay including complimentary WiFi in every room, business center, fitness room, outdoor pool, and on-site waterfront restaurant- Christoph’s Restaurant & Lounge- which serves a delicious range of courses for breakfast, lunch, and dinner.
The DoubleTree by Hilton Hotel New Bern – Riverfront hotel is located within the Downtown Historic District, alongside premier shops, restaurants, and local landmarks. As the only full-service property in New Bern/Craven County with breathtaking waterfront views and resort-like amenities, it’s no wonder why we call ourselves Eastern North Carolina’s best kept destination getaway. We invite our guests to discover downtown New Bern on a trolley ride that passes by our front doors, or visit the magnificent Tryon Palace and its world-renowned gardens.
Guests can also enjoy a Pepsi Cola from the re-created soda fountain at the Birthplace of Pepsi attraction, marvel at the collection of early fire-fighting equipment at New Bern Firemen’s Museum, or host a meeting or social event for up to 200 guests in one of our 12 venues. Whatever adventure you decide, we invite you to come explore all that the DoubleTree by Hilton New Bern- Riverfront hotel has to offer. Our friendly staff will be waiting for you with a freshly baked chocolate-chip cookie to welcome you to the hotel!
Location
Certified by DoubleTree by Hilton Hotel New Bern Riverfront • Mar 01, 2026
DoubleTree by Hilton Hotel New Bern Riverfront
100 Middle Street, New Bern, NC
28560, United States
Hours
Certified by DoubleTree by Hilton Hotel New Bern Riverfront • Mar 01, 2026
Reviews
4.1
1,173 reviews
5 stars
584
4 stars
318
3 stars
127
2 stars
67
1 star
77
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many reviews praised the staff for their friendliness, helpfulness, and exceptional service, particularly highlighting individuals like Karen and Gracie.
Location
The hotel is frequently noted for its excellent location near the waterfront and downtown New Bern, making it convenient for guests to explore the area.
Cleanliness Issues
Several guests reported cleanliness problems in their rooms, including unclean bathrooms and inadequate housekeeping during their stay.
Property Condition
The hotel is described as dated, with many guests mentioning the need for renovations and updates to the rooms and common areas.
Dining Experience
While some guests enjoyed the on-site restaurant and breakfast, others reported issues with food quality and service, particularly during busy times.
- WLWouter de LigtFeb 21, 20265.0"I had a wonderful experience at the DoubleTree in New Bern, largely thanks to Karen. I ran into her in the morning, and her kindness and cheerful personality truly made my day. It is so rare to meet someone who radiates that much positive energy so early! She is a fantastic representative for the hotel and made my stay much more memorable. Thank you, Karen!"
- JPJohn PearsonFeb 18, 20265.0Very nice hotel right on the beautiful waterfront in New Bern.
- YCYonah CotlarFeb 14, 20264.0Nice hotel
- SHSamantha HernandezJan 30, 20262.0Restaurant closed early, dated hotel. No options in the lil store for guests. Room price too higher for an old dated hotel.
- SHSteve HilsingerJan 20, 20265.0Very clean, staff was so friendly, short walk to shops and restaurants. Great venue to hold conferences, great weekend getaway. Amazing views!
Frequently Asked Questions About DoubleTree by Hilton Hotel New Bern Riverfront
What are the check-in and check-out times at DoubleTree by Hilton Hotel New Bern Riverfront?
Check-in is from 16:00 and check-out is by 11:00.
Does the hotel offer free WiFi for guests?
Yes, complimentary WiFi is available in every room and in public areas, including a public internet terminal.
Are pets allowed at DoubleTree by Hilton Hotel New Bern Riverfront?
Yes, both cats and dogs are welcome at the hotel.
What accessibility features does the hotel provide?
The hotel has accessible parking, accessible elevators, and is mobility accessible.
Is there an on-site restaurant or bar at the hotel?
Yes, the hotel features Christoph's Restaurant & Lounge, an on-site waterfront restaurant serving breakfast, lunch, and dinner, along with a bar.
What recreational facilities are available at the hotel?
Guests can enjoy a fitness center available for free, an outdoor pool, and a hot tub.
Does the hotel provide housekeeping and laundry services?
Housekeeping services are available, and there is self-service laundry available for guests.
Are there meeting rooms available for events or business gatherings?
Yes, the hotel offers 6 meeting rooms and 12 venues which can host up to 200 guests.
What nearby attractions can guests visit around the hotel?
Nearby attractions include Tryon Palace and its world-renowned gardens, the Birthplace of Pepsi soda fountain, and the New Bern Firemen’s Museum showcasing early fire-fighting equipment.
What local nearby places can guests explore or use when staying at the hotel?
Guests can visit New Bern Grand Marina for waterfront activities, enjoy tours such as 2 River Cruises or Cruise The Neuse Boat Tours, and stop by Christoph's on the Water lounge and bar located close by.
Brand Certified Facts from DoubleTree by Hilton Hotel New Bern Riverfront
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