Candlewood Suites New Bern by IHG

4.1
449 reviews
Hotel Exterior

About

HotelWedding VenueConference CenterCandlewood Suites
Welcome to Candlewood Suites in New Bern, NC. Those seeking hotels in New Bern, NC for business or leisure always go here for the city's premier extended stay facility. We are the most personable hotel around! We offer comfortable rooms on US Highway 17, near Hwy 70 and 55, and within less than an hour of many beaches and sprawling cities. An affordable alternative to a corporate apartment, this hotel boasts all the resources needed for a productive trip including a fully functioning kitchen, outside grill and pet friendly rooms. Free wired and wireless Internet access enables easy communication, and a Business Center makes copy, fax and print services readily available. Patrons also appreciate an easy commute to Bosch Home Appliances, Moen and Marine Corps Cherry Point Base. The New Bern Riverfront Convention Center is only five miles from the hotel's location. New Bern, NC offers the hotel's guests plenty of entertainment. Tryon Palace Historic Sites & Gardens, built in the late 1700s as the first permanent capital of the Colony of North Carolina, is three miles from the hotel. Also a must is the historic downtown, which features shopping, dining and attractions like the Birthplace of Pepsi-Cola. No matter what your temporary housing needs are, this hotel is a great choice. Patrons enjoy flexibility thanks to 24-hour amenities like free laundry services and a Fitness Center. You can "Consider Us Home!"

Location

Candlewood Suites New Bern by IHG
3465 Dr. Martin Luther King Jr. Blvd, New Bern, NC
28562, United States

Hours

Reviews

4.1
449 reviews
5 stars
245
4 stars
103
3 stars
45
2 stars
18
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many reviews highlighted the friendly and helpful nature of the staff, with specific mentions of employees like Kasey and Preston who went above and beyond to assist guests.

Cleanliness Issues

Several guests reported cleanliness problems, including dirty rooms and bathrooms, leftover food in fridges, and general concerns about the hotel's sanitation.

Room Quality

While some guests appreciated the spaciousness and amenities of the rooms, others noted that the rooms felt outdated or had specific maintenance issues.

Value for Money

Guests generally felt that the hotel offered good value for the price, especially with amenities like kitchenettes and free laundry, though some expressed concerns about pricing discrepancies.

Location and Amenities

The hotel is conveniently located near local attractions and offers useful amenities, but some guests wished for additional features like breakfast and better gym equipment.
  • BP
    Bradley Patterson
    Dec 23, 2025
    5.0
    Fantastic says it all!!!
  • HP
    Holly Perkins
    Dec 22, 2025
    5.0
    Amazing stay at Candlewood Suites! The hotel was clean, comfortable, and welcoming, but what truly stood out was the exceptional customer service. Michael and Kasey went above and beyond to make sure everything was perfect. They were friendly, attentive, and genuinely cared about my experience. It’s rare to come across service this outstanding, and they absolutely made my stay memorable. I would highly recommend Candlewood Suites and would gladly stay here again because of them.
  • HD
    Helen Dagnon
    Dec 13, 2025
    5.0
    Kasey and Tracy, the employees working at the front desk, were both very friendly and welcoming . Kasey was especially helpful in checking me in and providing information about my stay. I will definitely be staying here again in the future!
  • KM
    Kacie Morgan
    Dec 11, 2025
    5.0
    We stayed for one night. Desk service was good. The room was clean, the bathroom had all the necessities required and was clean. There was an array of TV channels to choose from. I used the gym and there was very minimal equipment. I used the treadmill and it was good and had a screen attached. I looked for a yoga mat or any surface to stretch afterwards and there was nothing.
  • IV
    Ilikechikkin virtigo
    Dec 1, 2025
    1.0
    Needs a deep cleaning This room was filthy. The front desk was short with me like they had better things to do. The cabinets were so greasy.

Frequently Asked Questions About Candlewood Suites New Bern by IHG

What are the check-in and check-out times at Candlewood Suites New Bern by IHG?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM.

Does Candlewood Suites New Bern allow pets?

Yes, pets including cats and dogs are welcome at the hotel.