Brand Certified
Tru by Hilton Mooresville
4.2(574 reviews)
Certified by Tru by Hilton Mooresville • Mar 01, 2026
Business Details
117 Alcove Road, Mooresville, NC
28117, United States
Certified by Tru by Hilton Mooresville • Mar 01, 2026
(980) 296-2600
Certified by Tru by Hilton Mooresville • Mar 01, 2026
https://www.hilton.com/en/hotels/cltorru-tru-mooresville/
Certified by Tru by Hilton Mooresville • Mar 01, 2026
About
Certified by Tru by Hilton Mooresville • Mar 01, 2026
HotelHilton
We are off I-77 and less than a mile from the shores of Lake Norman. The Sun Up Café and Novanta 90 Pizzeria Napoletana are less than a mile away and the All Seasons Marina and Boat Yard is six miles away. We are a great option when visiting family or friends at Lake Norman Regional Medical Center, which is three miles away.
Location
Certified by Tru by Hilton Mooresville • Mar 01, 2026
Hours
Certified by Tru by Hilton Mooresville • Mar 01, 2026
Reviews
4.2
574 reviews
5 stars
348
4 stars
111
3 stars
43
2 stars
24
1 star
48
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the hotel and rooms, although some reported issues with pests and inadequate housekeeping.
Staff Service
The staff received mixed reviews; while some guests highlighted friendly and helpful service, others reported unprofessional behavior and poor customer service.
Room Amenities
Guests noted that rooms were small and lacked basic amenities such as microwaves and coffee makers, leading to dissatisfaction.
Breakfast Quality
The breakfast was generally well-received, with many guests enjoying the variety and quality, although some found it lacking compared to other hotels.
Value for Money
While some guests felt the hotel offered good value for the price, others believed it did not meet expectations for a Hilton property.
- SCSteven ConleyFeb 20, 20265.0Clean hotel and rooms. Helpful staff. Great breakfast with variety. Located right off the interstate. Very good value.
- CHCorey HarperFeb 10, 20265.0Great for business
- JTJason TomczakFeb 8, 20265.0I would like to give much appreciation to Ava with all the help of knowing the area! She made sure I had a great experience and I enjoyed the hospitality! Will be back and she needs a raise so hopefully management sees how far she goes for the guests
- ZHZach HarrisonJan 26, 20261.0Had a reservation booked for July 2026 and due to a medical emergency I can’t travel. I tried calling the third party and hotel itself but they are not willing to give a refund. I would understand if it was a few weeks out but it’s MONTHS. The customer service here is terrible and would definitely not recommend as they are not accommodating or caring of peoples situations.
- MBMorgan BradshawDec 23, 20255.0The hotel and our room were both very clean. The staff at the front desk was so kind and helpful both when calling to let them know we would be arriving late and while checking in and out. The breakfast was good. Would definitely stay here again.
Frequently Asked Questions About Tru by Hilton Mooresville
What are the check-in and check-out times at Tru by Hilton Mooresville?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM.
Is breakfast available at Tru by Hilton Mooresville?
Yes, breakfast is available for free during your stay.
Does Tru by Hilton Mooresville offer free Wi-Fi?
Yes, free Wi-Fi is available in public areas and there is a public internet terminal.
Are pets allowed at Tru by Hilton Mooresville?
Yes, both cats and dogs are welcome at the hotel.
Is Tru by Hilton Mooresville accessible for guests with mobility needs?
Yes, the hotel offers accessible parking, an accessible elevator, and is mobility accessible.
Does Tru by Hilton Mooresville have a fitness center?
Yes, a fitness center is available for free to guests.
Is on-site parking available at Tru by Hilton Mooresville?
Yes, free self-parking is available for guests.
What facilities does Tru by Hilton Mooresville provide for business travelers?
The hotel has a business center and offers 24-hour front desk service with contactless check-in/out and digital guest room keys.
What nearby dining options are there close to Tru by Hilton Mooresville?
Sun Up Café and Novanta 90 Pizzeria Napoletana are located less than a mile from the hotel, perfect for guests wanting to dine nearby.
What local attractions can guests visit near Tru by Hilton Mooresville?
Guests can enjoy the shores of Lake Norman less than a mile away, and visit All Seasons Marina and Boat Yard approximately six miles away.
What nearby real estate services are available around Tru by Hilton Mooresville?
Several real estate agents and services, such as Winston Dane - EXP Realty, Burbach Real Estate Group, and Sheena Shaw-The Hometown Team, are located close to the hotel for those interested in local property.
Brand Certified Facts from Tru by Hilton Mooresville
This information is certified by Tru by Hilton Mooresville and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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