Business Details
About
HotelHome2 Suites
Enjoy the comforts of home at our new Home2 Suites by Hilton Charlotte Mooresville. Located just off I-77, our comfortable extended stay hotel is just two blocks from Lake Norman Regional Medical Center. Enjoy all that Lake Norman has to offer within minutes, or explore dining, shopping and seasonal festivals in downtown Charlotte. Charlotte/Douglas International Airport is only 30 minutes from our hotel.
Rest and relax in a spacious suite, featuring separate living, sleeping and dining areas. Each studio and two-room suite includes a kitchen with full size appliances, ergonomic work space, sofa bed and swivel HDTV. Pets are always welcome, and moveable furniture lets you arrange your suite how you like.
Start each day with free breakfast at our Inspired Table™ including favorites such as eggs, fresh fruit, oatmeal, waffles and more. Fresh, hot coffee and tea is always available in the Oasis, and if you want a snack, stop by our 24-hour Home2 MKT®. Take a dip in the outdoor saline pool or multitask in our Spin2 Cycle facility with a workout and load of laundry.
Location
Home2 Suites by Hilton Charlotte Mooresville
209 Medical Park Road, Mooresville, NC
28117, United States
Hours
Reviews
4.1
421 reviews
5 stars
249
4 stars
74
3 stars
35
2 stars
22
1 star
41
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the hotel and rooms, although some reported issues with specific areas like bathrooms and odors.
Staff Service
The staff received mixed reviews; while some guests highlighted friendly and helpful service, others reported rude behavior and poor customer service.
Room Quality
Guests appreciated the spaciousness of the rooms but noted issues such as maintenance problems, odors, and noise disturbances.
Breakfast Quality
The breakfast offerings were generally seen as lacking variety and quality, with some guests expressing disappointment in the selection.
Management Response
Several reviews indicated a lack of effective management response to complaints, leading to dissatisfaction among guests.
- PAPriscilla AlbanoJan 3, 20265.0We only stayed as a half way point to where we were going, but thr hotel was in a really nice area with food around it. It was super clean, the staff was extremely friendly and the breakfast was good.
- JJJeannie JohnsonDec 30, 20254.0The rooms have a little visible wear and tear but they are clean and comfortable. The staff is friendly and accommodating. We only stayed one night and arrived late so we slept through breakfast. We would stay again if in the area.
- WWWolfeDenDec 24, 20255.0It was a great place to stay in VA!!
- KPKevin PachisDec 10, 20255.0Very clean rooms and hotel awesome staff
- DFDr. Amy FowlerDec 8, 20251.0I am directing my business account and 150 employees to no longer be allowed to use Home2 Suites. After employee complaints about the DOOR BANGING, I finally witnessed it myself, amd it's apparently a HOME2 Suites Corporate issue. Was going to give this hotel a good review until they messed up our reservation and we had to check out early. No apology, just, see ya later. No free night stay. Jamaican lady at the front desk is rude, amd acts like you've disturbed her phone surfing to do her extremely easy job. Manager hides in back and is probably working 20 hours/week and getting away with it. MAIDS BANG THE DOORS WITH DEADBOLTS RATHER THAN USING DOORSTOPS AND DISTURB THE PEACE OF ENTIRE FLOORS ALL DAY LONG. This is not the maids fault, it's lazy managers, and overpaid CEOs. CEO Talene Lanuza Staab and Hilton CEO Christopher Nasetta obviously don't read these reviews.
Frequently Asked Questions About Home2 Suites by Hilton Charlotte Mooresville
What are the check-in and check-out times at Home2 Suites by Hilton Charlotte Mooresville?
Check-in is from 3:00 PM and check-out is until 12:00 PM.
Is breakfast included and what kind of breakfast is offered?
Free breakfast is available, including eggs, fresh fruit, oatmeal, waffles, and more.
Does the hotel have facilities for pets?
Yes, pets including cats and dogs are welcome at the hotel.
Is free Wi-Fi available at the hotel?
Yes, free Wi-Fi is available in public areas and there is also a public internet terminal.
Are there any fitness or recreational facilities available to guests?
Yes, a fitness center is available for free and there is an outdoor saline pool for guests.
Does the hotel offer accessible features for guests with mobility needs?
Yes, the hotel offers accessible parking, elevators, pools, and is mobility accessible.
Is parking available and are there any fees?
Yes, self-parking is available on site and provided for free to guests.
What payment options are accepted at the hotel?
The hotel accepts American Express, Cash, Diners Club, Discover, Mastercard, and Visa.
What nearby medical facilities are close to the hotel?
Lake Norman Regional Medical Center is just two blocks away, and Lake Norman Eye Care and Angela S. Harris, OD are nearby for optometry needs.
What dining and shopping options are near the hotel for guests to explore?
Guests can visit nearby places like Monsoon Asian Grill & Sushi Bar, Sumo Shack burger restaurant, Starbucks cafes, and local shops in downtown Charlotte just minutes away.