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Holiday Inn Express & Suites Monroe by IHG

4.5
(703 reviews)

Business Details

2505 West Roosevelt Boulevard, Monroe, NC
28110, United States
(704) 774-1779
https://www.ihg.com/holidayinnexpress/hotels/us/en/monroe/cltmo/hoteldetail

About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the Holiday Inn Express and Suites Monroe, North Carolina! Ease into your Queen City visit with a cozy winter stay at the Holiday Inn Express & Suites Monroe, your convenient, 100% smoke-free stop just before Charlotte. Located off Roosevelt Blvd/Highway 74 and Williams Road, our hotel places you near the festive charm, seasonal lights, and winter celebrations that make Charlotte and Union County shine.Explore Monroe’s winter highlights just minutes away. Wingate University and Downtown Monroe host holiday markets, illuminated strolls, the Antique Muscle Car Cruise, Music on Main’s cooler-weather performances, the Beach, Blues & BBQ Festival, the exciting Warbirds Over Monroe Air Show, Union Symphony League cultural events, and winter fun at the Extreme Ice Center.Only 30 minutes away, Uptown Charlotte offers pro sports, seasonal concerts at Spectrum Center and Bank of America Stadium, and warm indoor attractions like the NASCAR Hall of Fame.Business travelers value our proximity to Harris Teeter Headquarters, Allvac, and Tyson Foods. With free high-speed Internet, a full Business Center, and Monroe’s largest conference room at 1,500 sq. ft., staying productive during winter travel is simple.After a busy day, relax in our year-round indoor pool or keep your routine in the fitness center. Each morning, enjoy our complimentary hot Express Start Breakfast Bar—ideal fuel for a crisp Carolina winter day.

Location

Holiday Inn Express & Suites Monroe by IHG
2505 West Roosevelt Boulevard, Monroe, NC
28110, United States

Hours

Reviews

4.5
703 reviews
5 stars
503
4 stars
119
3 stars
33
2 stars
11
1 star
37

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the hotel for its cleanliness, noting that rooms and facilities were well-maintained.

Customer Service

Feedback on customer service was mixed; while some staff members received high praise, others were described as rude or unhelpful.

Breakfast Quality

The breakfast offerings were generally well-received, with many guests enjoying the variety and quality of food.

Room Comfort

Guests frequently mentioned the comfort of the beds and the overall quality of the rooms.

Management Issues

Several reviews highlighted issues with management, particularly regarding customer service and handling complaints.
  • TT
    Traveler
    Feb 25, 2026
    5.0
    Literally the cake of my IHG stays. Cleanest room hands down with a bed that didnt feel well used. It felt as if they recognized staff to the size ratio. The location isn't there fault, just to busy of a general area for me with a active train track nearby. Would still pick this over all my other IHG stays to include a nice Kimpton I stayed at in Washington DC area. The lady working the front desk the evening (5pm ish) needs a raise. I'd hire 10 of her all day. Represented the establishment very well.
  • SI
    S Ionic
    Feb 21, 2026
    1.0
    My flight was canceled due to weather, and I contacted the hotel immediately to request a cancellation or credit. They declined both and were not willing to work with me at all. I understand policies exist, but I was disappointed by the lack of flexibility given the circumstances. Travelers should be aware this location may not accommodate unexpected travel disruptions.
  • AQ
    Anne Queen
    Feb 2, 2026
    5.0
    Very clean hotel and very nice. Definitely would stay again in the future.
  • JG
    Jody Gill
    Jan 23, 2026
    3.0
    Clean room, comfy bed, inaudible receptionist, LOUD cleaners, food service worker with a HORRID cough. Now I am sick with whatever the food worker had and was coughing all over the dining area and the food. Exactly what I did not need. I heard her mention she had had the flu. That's exactly what I have now. I've been around no other sick person.
  • CB
    Casey Baur
    Jan 17, 2026
    1.0
    Bug infested hotel. I brought my kids here to have a fun swim day and a night in the hotel ended up getting bitten all up had an allergic reaction. When I brought it to their attention, they could just “ discount my stay.” Do not recommend

Frequently Asked Questions About Holiday Inn Express & Suites Monroe by IHG

Does Holiday Inn Express & Suites Monroe have a pool?

You bet! The Holiday Inn Express & Suites Monroe has an always-heated indoor pool that is open to registered guests of the hotel from 9:00 AM to 9:00 PM.

Is there a restaurant on-site at Holiday Inn Express & Suites Monroe?

Unfortunately, no, however, you can acquire a full hot, complimentary breakfast when you stay with us. Also, our on-site store, the Suite Shop offers visitors snacks, drinks, ice cream, frozen meals and more to sate your late-night appetites.

Brand Certified Facts from Holiday Inn Express & Suites Monroe by IHG

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Certified March 01, 2026Yext Knowledge Graph
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