Business Details
About
HotelHampton Inn
The Hampton Inn Charlotte/Monroe hotel is located on the west side of Monroe, North Carolina off Highway 74, just 25 miles from downtown Charlotte and 30 miles from the Charlotte Douglas International Airport. Attractions nearby the Hampton Inn hotel in Monroe, North Carolina include the Monroe Mall, Wingate University and Cane Creek Park. Guests can also dine within 2 miles of the hotel at Applebee's, Napoli's, China Buffet or Aimi's.
This North Carolina Hampton Inn Charlotte/Monroe hotel features 122 rooms, 3 floors, interior corridors and an outdoor pool. Room amenities include an in-room coffeemaker, TV with cable, connecting rooms, cribs, hair dryers, irons and refrigerators. Additional amenities include laundry/valet service, high-speed internet, meeting facilities and an exercise gym. Guests of this Monroe, North Carolina Hampton Inn hotel will also enjoy the complimentary On the House hot breakfast and the On the Run breakfast bags (available Monday-Friday).
We love having you here at the Hampton Inn Charlotte/Monroe hotel in Monroe, North Carolina.
Location
Hours
Reviews
4.1
787 reviews
5 stars
412
4 stars
211
3 stars
79
2 stars
35
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, many guests praised the friendliness and helpfulness of the staff, particularly mentioning individuals like Nihad and Lisa for their exceptional service.
Cleanliness
Most reviews highlighted the cleanliness of the rooms and common areas, although some guests reported issues with specific rooms.
Breakfast Quality
The breakfast offerings received positive feedback for variety and quality, although some guests noted inconsistencies on different days.
Room Condition
While many rooms were described as comfortable and well-maintained, some guests reported issues with wear and tear, odors, and maintenance problems.
Management Issues
Several reviews pointed out poor customer service experiences with specific staff members, indicating a need for better training and management oversight.
- UMUmid MuradliJan 2, 20265.0I had a great stay at this hotel. Big thank you to Nihad and the rest of the staff for the warm hospitality, everyone was friendly, welcoming, and always willing to help. The environment was comfortable and relaxing, which made the stay even better. Everything felt well taken care of, and I genuinely enjoyed my time here. I would definitely stay again and recommend it to others.
- FWFrankie WilliamsDec 31, 20255.0Great customer service exclamation park
- TATaylor AllstonNov 5, 20255.0Excellent stay for my work travels. Nihad from the front desk went above and beyond to ensure my stay was perfect. Nihad fixed an error (my jobs fault) in my reservation immediately and even communicated with my spouse who wanted to surprise me with flowers at the front desk. He kept them safe until I returned from work and even helped me carry them up (THEY WERE HUGE). Excellent customer service. So friendly! Also the breakfast is perfect every morning!
- BGBrenda GassOct 31, 20255.0Loved the location, room and breakfast. Would recommend this location to my family and friends. They had discount for wedding party.
- MDMora DOct 20, 20251.0Dear Hampton Inn Management, I am writing to share my recent experience during my stay at your Monroe, NC location. This was my first time visiting a Hampton Inn, and unfortunately, my experience was not what I expected from your brand. Upon arrival, I was met with a dismissive and unwelcoming attitude from the front desk associate named Brian. While I observed him being warm and polite to other guests checking in, his tone and manner toward me were noticeably different — curt and unprofessional. At one point, when I asked a simple question, his response was, “What does that have to do with me?” which I found very disrespectful. I came to stay for a business trip and hoped for a pleasant and professional experience, but this interaction left me feeling disheartened. Every guest deserves to be treated with equal respect and courtesy, and I hope this feedback helps ensure better customer service for future guests. Thank you for taking the time to review my concern. I would appreciate a follow-up regarding how this matter will be addressed.
Frequently Asked Questions About Hampton Inn Charlotte/Monroe
What are the check-in and check-out times at Hampton Inn Charlotte/Monroe?
Check-in is at 3:00 PM and check-out is at 12:00 PM.
Does Hampton Inn Charlotte/Monroe offer free breakfast?
Yes, complimentary breakfast is available and includes a buffet option.
Is parking available at Hampton Inn Charlotte/Monroe?
Yes, free self-parking is available for guests.
Are pets allowed at Hampton Inn Charlotte/Monroe?
Yes, both cats and dogs are welcome at this hotel.
Is the Hampton Inn Charlotte/Monroe accessible for guests with mobility needs?
Yes, the hotel features accessible parking, accessible elevators, and an accessible pool to accommodate guests with mobility needs.
What fitness facilities are available at the Hampton Inn Charlotte/Monroe?
The hotel offers a free fitness center with equipment including elliptical machines, free weights, and treadmills.
Does the hotel provide Wi-Fi and digital room keys?
Yes, free Wi-Fi is available in public areas and the hotel also offers digital guest room keys.
Where can I find shopping and dining options near Hampton Inn Charlotte/Monroe?
Nearby you can visit Monroe Mall for shopping. Within 2 miles, you can dine at restaurants like Applebee's, Napoli's, China Buffet, and Aimi's.
What nearby banks and financial services are close to Hampton Inn Charlotte/Monroe?
First National Bank and American Community Bank are located nearby, providing convenient banking options for guests.
Are there any fitness or recreational facilities close to Hampton Inn Charlotte/Monroe?
Yes, Enterprise Bridal Boot Camp, a gym and sports instruction venue, is nearby for additional fitness activities.