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Hampton Inn Charlotte/Monroe

4.1
(789 reviews)
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Business Details

2368 Roland Drive, Monroe, NC
28110, United States
(704) 220-2200
https://www.hilton.com/en/hotels/mnonchx-hampton-charlotte-monroe/

About

HotelHampton Inn
The Hampton Inn Charlotte/Monroe hotel is located on the west side of Monroe, North Carolina off Highway 74, just 25 miles from downtown Charlotte and 30 miles from the Charlotte Douglas International Airport. Attractions nearby the Hampton Inn hotel in Monroe, North Carolina include the Monroe Mall, Wingate University and Cane Creek Park. Guests can also dine within 2 miles of the hotel at Applebee's, Napoli's, China Buffet or Aimi's. This North Carolina Hampton Inn Charlotte/Monroe hotel features 122 rooms, 3 floors, interior corridors and an outdoor pool. Room amenities include an in-room coffeemaker, TV with cable, connecting rooms, cribs, hair dryers, irons and refrigerators. Additional amenities include laundry/valet service, high-speed internet, meeting facilities and an exercise gym. Guests of this Monroe, North Carolina Hampton Inn hotel will also enjoy the complimentary On the House hot breakfast and the On the Run breakfast bags (available Monday-Friday). We love having you here at the Hampton Inn Charlotte/Monroe hotel in Monroe, North Carolina.

Location

Hampton Inn Charlotte/Monroe
2368 Roland Drive, Monroe, NC
28110, United States

Hours

Reviews

4.1
789 reviews
5 stars
413
4 stars
211
3 stars
79
2 stars
35
1 star
51

What are people saying?

AI-generated from recent customer reviews

Staff Friendliness

Many customers praised the staff for being friendly, welcoming, and accommodating, particularly highlighting individuals like Nihad and Lisa.

Cleanliness

Most reviews noted that the hotel was clean, with clean rooms and common areas, although some guests reported issues with specific rooms.

Breakfast Quality

The breakfast received positive feedback for its variety and quality, although some guests mentioned inconsistencies on different days.

Customer Service Issues

A few reviews highlighted poor customer service experiences, particularly with specific staff members, which negatively impacted some guests' stays.

Room Conditions

While many rooms were described as comfortable, some guests reported issues such as odors, maintenance problems, and outdated furnishings.
  • UM
    Umid Muradli
    Jan 2, 2026
    5.0
    I had a great stay at this hotel. Big thank you to Nihad and the rest of the staff for the warm hospitality, everyone was friendly, welcoming, and always willing to help. The environment was comfortable and relaxing, which made the stay even better. Everything felt well taken care of, and I genuinely enjoyed my time here. I would definitely stay again and recommend it to others.
  • FW
    Frankie Williams
    Dec 31, 2025
    5.0
    Great customer service exclamation park
  • TA
    Taylor Allston
    Nov 5, 2025
    5.0
    Excellent stay for my work travels. Nihad from the front desk went above and beyond to ensure my stay was perfect. Nihad fixed an error (my jobs fault) in my reservation immediately and even communicated with my spouse who wanted to surprise me with flowers at the front desk. He kept them safe until I returned from work and even helped me carry them up (THEY WERE HUGE). Excellent customer service. So friendly! Also the breakfast is perfect every morning!
  • BG
    Brenda Gass
    Oct 31, 2025
    5.0
    Loved the location, room and breakfast. Would recommend this location to my family and friends. They had discount for wedding party.
  • CW
    Chloe Whalen
    Oct 23, 2025
    5.0
    Staff was incredibly friendly and accommodating-- we were traveling as a large group and didn't get in until late, then requested some extra time before checkout the next day so we could get showers before hitting the road! Rooms were clean and comfortable. Great experience for our team!
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Frequently Asked Questions About Hampton Inn Charlotte/Monroe

What are the check-in and check-out times at Hampton Inn Charlotte/Monroe?

Check-in is at 3:00 PM and check-out is at 12:00 PM.

Does Hampton Inn Charlotte/Monroe offer free breakfast?

Yes, complimentary breakfast is available and includes a buffet option.

Brand Certified Facts from Hampton Inn Charlotte/Monroe

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Certified March 01, 2026Yext Knowledge Graph
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