Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG
4.3723 reviews
Business Details
About
HotelWedding VenueBusiness Meeting Locations
Explore the Queen City from Our Charlotte HotelMatthews, NC is the perfect launching point to discover the heart of Charlotte. Our 100% smoke-free Holiday Inn Express® Charlotte Southeast - Matthews hotel is just off Independence Blvd and I-485 in Matthews. We're just 15 minutes from NASCAR Hall of Fame and downtown Charlotte, NC.This hotel's location is ideal for leisure guests. Catch a great game or concert at Bojangles' Coliseum, travel to uptown Charlotte to catch an NBA Hornets game or a concert at Spectrum Center. The Carolina Panthers provide NFL action at Bank of America Stadium. Because our hotel's in the Charlotte - Matthews, NC area, guests are close to terrific shopping at Carolina Place Mall or Concord Mills Mall. Families might enjoy a day at Carowinds, NASCAR Hall of Fame or Charlotte Motor Speedway.Business guests appreciate this hotel's location in the Charlotte - Matthews, NC area. We're located near major businesses, such as Family Dollar Executive Offices and Harris Teeter Headquarters. We cater to the business needs of our corporate Matthews, NC guests with a conference room that is the largest in town at 1,600 sq ft. Our Business Center provides printing services. And there is free Wi-Fi access.While a guest, enjoy a relaxing dip in the indoor, heated pool or warm up by the fireplace. Enjoy the complimentary, hot Express Start Breakfast Bar throughout your stay at our Charlotte area hotel in Matthews, NC!
Location
Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG
9420 East Independence Blvd., Matthews, NC
28105, United States
Hours
Reviews
4.3
723 reviews
5 stars
408
4 stars
204
3 stars
51
2 stars
22
1 star
38
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Mixed reviews on cleanliness; some rooms reported as clean while others noted unpleasant odors and dust.
Staff Service
Staff received high praise for friendliness and helpfulness, though some negative experiences were reported with specific employees.
Breakfast Quality
Breakfast was generally well-received, with many guests enjoying the variety and quality of food.
Room Condition
Rooms were often described as comfortable and modern, but some guests reported maintenance issues and cleanliness concerns.
Location
Convenient location with access to dining options, though some guests found access tricky due to traffic.
- CKCourtney KelloggNov 2, 20251.0Multiple break-in’s in one night and the GM wouldn’t come in to show police the footage to review.
- ZRZachary RiggsOct 30, 20253.0It's alright. Has been updated but each time I've stated here in each room the shower curtain bars are broken keeping them from closing and the toilet seats are broken and sliding everywhere. It's like someone updated the paint and carpet but left the rest. Location isn't easiest to access.
- CGCasey GoodsonOct 27, 20255.0Rooms were clean and comfortable. Service was good
- BPBianey PerezOct 17, 20253.0Took a trip to North Carolina decided to stay at this hotel for the weekend. Im honestly very disappointed at this location because it was very dusty & it didn’t smell clean at all ,the restroom had an odor that wouldn’t go away & they couldn’t even vacuum or sweep the floors properly. I have stayed at other locations in near by states and none of the other locations had any of these issues going on . I truly hope they do better with providing their staff with cleaning products and catch up to the Holiday Inn standards I’m used to .
- RBRobert ByrdSep 10, 20255.0Don’t know why Google classifies this as a “2 star” hotel. It has the best rating in Matthews, including more expensive properties. Price is very good. The room is clean and modern. Complimentary breakfast is excellent and numerous hot and fresh items to choose from. Every staff member I spoke to was pleasant and inviting — including housekeepers. This place deserves a higher rating than 4.3 out of 5.
Frequently Asked Questions About Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Charlotte Southeast - Matthews?
Check-in is at 3:00 PM and check-out is at 11:00 AM.
Does the hotel offer free breakfast?
Yes, a complimentary hot Express Start Breakfast Bar with buffet options is available for free.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel has accessible parking and mobility accessibility features, including an elevator.
Are pets allowed at the hotel?
No, pets including cats and dogs are not allowed at the hotel.
Is free Wi-Fi available at the hotel?
Yes, free Wi-Fi is available in public areas.
What fitness amenities does the hotel provide?
The hotel offers a fitness center with an elliptical machine, and an indoor heated pool is also available for guests.
Does the hotel provide business facilities?
Yes, there is a business center with printing services and one meeting room available, the largest in town at 1,600 sq ft.
What dining options are available near the hotel?
Nearby dining includes Cracker Barrel Old Country Store and Boston Market, both offering American cuisine, perfect for meals before or after your stay.
Where can guests get automotive services near the hotel?
Automotive services are conveniently nearby at AAA, NTB - National Tire & Battery, Meineke Car Care, Pep Boys, and Matthews Towing and Automotive, ideal for any car maintenance needs during your visit.
Are there any health care facilities close to the hotel?
Yes, Novant Health GoHealth Urgent Care and multiple medical professionals including doctors and occupational medicine centers are nearby for your healthcare needs.