Hampton Inn Lumberton

Reviews

• JJ

  Josh

  Feb 15, 2026
  5.0
  I had a relatively small issue I brought to management's attention, and initially felt my concern was trivialized or ignored. But after replying again to manager Dan Davis with my concerns, he did end up taking care of me. Sometimes things don't happen as fast as we like, but it's best to be patient and give the staff a chance to help. I THANK manager Dan Davis for his assistance and consideration. 5-STARS for his customer service. (And btw, ...the indoor pool area is awesome! Very nice.)
• RT

  Roy Townsend

  Feb 8, 2026
  5.0
  Very clean, very convenient location, great breakfast, pet friendly nice small heated pool, zero complaints
• EK

  Eno III Kenneth

  Feb 4, 2026
  5.0
  A wonderful hotel to stay at, and the staff are friendly, personable, and a great team.
• SG

  Susan Gagliardo

  Feb 3, 2026
  2.0
  Correction - Pet charge did not increase from $50 last year to $80 this year. I spoke with the owner. Hilton provides a range of what franchise owners can charge per dog. If a Hampton Inn owner wants to charge $50 like I was charged at another Hampton Inn in N.C last year, that is the franchise owner's prerogative. If the franchise owner gives their staff liberty to wave the fee, again, it's up to the owner. Thus, $80 is not nationwide. It's franchise by franchise. This particular franchise in Lumberton, chooses to charge at the high end of the scale at $80 per dog. That's the franchise's choice. So, be advised that other Hampton Inns may charge less per dog. You may want to check several ahead of time to see how the rates differ. That aside, it still stands, that I found the sheets on one bed did not smell fresh. They smelled like perfume. I ended up sleeping in the other bed that had sheets that were crisp and smelled fresh and clean. I see from another rating that I am not the only one who had an experience with sheets that were not fresh. The breakfast was subpar: dried scrambled eggs, oatmeal like gruel, and cheap pastries. I genuinely felt we were all taken advantage of, because we needed a place to stay, had dogs and there wasn't much choice. They know those traveling to FL have been on the road a while and need a place to stay, especially if you have a dog with you. The staff was the only upside.
• MI

  Maria Iriondo

  Feb 3, 2026
  5.0
  Wonderful breakfast! Having travelled across the country several times in the past year and always staying at either an IHG or Hilton property, I have to say this was the best breakfast experience I’ve ever had. Spotless, great assortment of choices and everything was fresh and nicely presented. Lisa and Jessica are real pros!