Certified by Best Western Lumberton • Mar 01, 2026
HotelBest Western
Located in Lumberton,NC, the Best Western Lumberton is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Certified by Best Western Lumberton • Mar 01, 2026
Certified by Best Western Lumberton • Mar 01, 2026
Reviews
4.1
1,158 reviews
5 stars
594
4 stars
331
3 stars
108
2 stars
55
1 star
70
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Many customers praised the cleanliness of the rooms and common areas, although some reported issues with bugs and maintenance.
Staff Service
The staff received numerous compliments for their friendliness and helpfulness, contributing positively to the overall experience.
Breakfast Quality
The breakfast options were generally well-received, with many guests appreciating the variety and quality, though some noted a lack of certain items.
Location
The hotel is conveniently located near restaurants and shopping, making it a favorable stop for travelers.
Noise Issues
Several reviews mentioned noise disturbances from outside and thin walls, impacting the comfort of some guests.
NN
nancy
Jan 28, 2026
5.0
On our way to FL after driving 14 hours, we stopped at the BW in Lumberton. The price was right. The female clerk at the front desk was very nice. I was pleasantly surprised at our room. Although it did have outside doors, we felt safe. The beds were comfy and were the pillows. Our room was very clean. We did wake up a few times from noise from the street or other guests but it stopped immediately and didnt ruin our stay . Plenty of restaurants very nearby. Breakfast had a variety, eggs, sausage, bacon, bagels, juices, waffles, coffee, etc. I was surprised no muffins/danish for a quick breakfast. I cant complain for the price. Clean & comfty and wouldnt hesitate to stop there again.
AL
Adrienne Lasater
Jan 17, 2026
5.0
I've been living in hotels for way too long. This place is amazing. It's one of the only one where the breakfast isn't a total joke. The room is spacious and accommodating. The service is paramount to none. I 100% recommend this hotel if you need to stay in Lumberton.
DR
Donna R
Jan 16, 2026
3.0
I am a platinum member with Best Western. I’ve had a membership for many years. You get a reasonably priced clean room along with a free hot breakfast. There were some good points and some bad points.
This was my first time staying at this BW in Lumberton while traveling.
Checking in was easy. The staff, especially London was very very nice and welcoming. She gave us water bottles upon checkin. There’s a small lobby and a breakfast area with seating. It looked a bit weathered and could use some updating.
For the free breakfast I was surprised they didn’t have hot grits and sausage gravy on their breakfast bar. Every Best Western I’ve ever stayed at in the south has had this on their breakfast bar including a machine where you can pick the type of coffee you want like a latte, a mocha latte, regular coffee, espresso, etc..
This hotel is an outdoor style hotel with two floors. For some reason their suits are on the second floor so if you are traveling with large luggage, you have to drag it up a flight of stairs. There are no elevators.( I wish I knew this ahead of time.) The walls are also somewhat thin. You can hear the people next door.
Once in the room, it was very nice. I upgraded for $9 extra to a suite. The suite had a comfortable king bed, sitting area, desk and chair, refrigerator and microwave, 2 TV’s that only had very limited shows. Ironing board, and iron, and blow dryer.They didn’t have Netflix, or any of the streaming services I’m used to when traveling. It was mostly local stations.
The Lumberton BW is situated right across from a Walmart. ( great for truckers.)
Directly across the street is a Chick-fil-A and other restaurants.
My biggest complaint is the water pressure was very low in the shower and sink it made it hard to rinse off. My other issue which I do not like is this BW uses large bottles of shampoo,body wash,, conditioner with pumps on the wall. ( that means everyone’s hands are on those bottles and pumps instead of having individual samples,sealed and placed daily.I wound up getting Covid and the flu together from using these according to my doctor. Everyone that I was near not one person has ever had Covid.
Out front on the corner of the property directly in front by the driveway were several homeless people hanging out. Since you walk directly across to get food, it’s not the right place for these people. I felt very uneasy because it was nighttime.
Checkout was easy. I did bring up several of these issues to the front desk and they were writing it down.
This hotel also allows dogs and cats so if you are allergic check directly with the hotel.
I think if this hotel could improve on the things I mentioned, it would get a higher rating. For me it was disappointing.
MM
mona “Mo” marsico
Jan 7, 2026
5.0
Exit 22 lots of restaurants and businesses within walking distance. Clean rooms. Pet friendly.
AA
Aranel
Dec 30, 2025
5.0
Having a giant breed dog leaves me pretty limited in hotel choices, so it is rare to find anything particularly decent, clean or comfortable, but this hotel was absolutely wonderful. It was wonderfully clean, quite comfortable, had plenty of space for dogs to walk and relieve themselves, and nice accessibility with exterior doors, so it's easy to take pets in and out. This was one of the best pet-friendly hotels I have ever stayed at.
Frequently Asked Questions About Best Western Lumberton
What are the check-in and check-out hours at Best Western Lumberton?
Best Western Lumberton is open 24 hours every day, so you can check in or out at any time.
Is free Wi-Fi available at Best Western Lumberton?
Yes, free Wi-Fi is available for all guests at Best Western Lumberton.
Where is Best Western Lumberton located?
It is located at 201 JACKSON CT, Lumberton, NC 28358, USA.
What amenities can I expect at Best Western Lumberton?
Guests can enjoy free internet access in rooms and the business center, with a focus on cleanliness and superior customer service.
Does Best Western Lumberton offer any special promotions?
Yes, if you stay 2 nights, you get a $50 Best Western Gift Card.
What is the main phone number to contact Best Western Lumberton?
You can reach Best Western Lumberton at +1 910-618-9799.
Can I find Asian cuisine near Best Western Lumberton?
Yes, Shogun Buffet And Hibachi Grill, a pan Asian buffet restaurant, is located nearby and offers a variety of Asian dishes.
Where can I shop for shoes near Best Western Lumberton?
Payless ShoeSource, a retail shoe store, is nearby where you can shop for various shoe options.
Are there any convenient dining options near Best Western Lumberton?
Shogun Buffet And Hibachi Grill nearby provides a buffet dining option with a focus on pan Asian cuisine, perfect for guests looking to dine close by.
Is Best Western Lumberton a part of a hotel chain?
Yes, Best Western Lumberton is part of the Best Western hotel chain.
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