Holiday Inn Express & Suites Kings Mountain - Shelby Area by IHG
4.1521 reviews
Business Details
About
HotelWedding VenueBusiness Meeting Locations
Kings Mountain Hotel's Location is near Shelby, NC
You can experience the excitement of Charlotte and the wonders of nature in Kings Mountain, nearby Gastonia and Shelby, North Carolina. Our hotel's location along I-85 makes it easy for both business and leisure travelers to get around the area.
The Holiday Inn Express® Hotel & Suites Kings Mountain Shelby Area is well equipped to cater to the needs of corporate guests. You can finish last-minute work in the Business Center using free Wi-Fi access, and our meeting room seats up to 25 people if you need to host an event. Since we're near Shelby, North Carolina, our hotel's guests are also close to Southeastern Container, Badcock Home Furniture, Cheyenne, Firestone, and Benton Express.
The hotel's property is within minutes of several parks, including Crowders Mountain State Park and Kings Mountain National Military Park. We are also 5.1 miles to the new Two Kings Casino with 140000 square ft and 500 slot machines. There are great deals at the nearby Gaffney Outlets.
During your visit to Kings Mountain, NC, the hotel's amenities help you get the most out of your trip. After a long day of meetings, you can soak in an outdoor, seasonal pool. Work up a sweat in the Fitness Center. Every morning we serve the delicious, complimentary Express Start Breakfast Bar, as well. Let our Southern hospitality make you feel at home.
Location
Holiday Inn Express & Suites Kings Mountain - Shelby Area by IHG
100 Woodlake Parkway, Kings Mountain, NC
28086, United States
Hours
Reviews
4.1
521 reviews
5 stars
263
4 stars
136
3 stars
59
2 stars
27
1 star
36
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Beth and Ashley for their exceptional service.
Cleanliness Issues
Several reviews mentioned cleanliness problems, including dirty rooms, unpleasant odors, and maintenance issues, which detracted from the overall experience.
Comfort and Amenities
Guests had mixed feelings about room comfort, with some enjoying the beds while others found them too soft or uncomfortable. Amenities like breakfast were generally well-received.
Location and Accessibility
The hotel’s location was frequently noted as convenient, especially for travelers needing quick access to the highway and nearby attractions.
Customer Service Concerns
Some guests reported negative experiences with customer service, particularly regarding handling of complaints and issues during their stay.
- JDJack DavisNov 17, 20252.0I have stayed at many Holiday Inn Express locations and this is the worst one. The king size mattress was completely shot on both ends and sagged deeply. I crawled to the center of the mattress which was more firm but nobody should be asked to sleep on that. The breakfast was fair but missing several elements that other Holiday Inns have such as real eggs and strong coffee. Also, the location is peculiar and it is impossible to walk anywhere from the hotel - which is trapped in an island of interstates. Skip this hotel.
- BJBennie JacksonNov 16, 20252.0I travel a lot and always stay at Holiday Inn Express or any IHG hotel when available. The mattress was far from comfortable. There is no excuse for an IHG property to have such saggy, worn out mattresses. Housekeeping is not great either. Microwave has burn places in it. After my shower the water ran all the way to the room door. I set the trash outside my door only to have it sit there for 2 days. This hotel is in need of some love, attention and updates.
- RBRichard BartonNov 16, 20251.0had only one room left, wanted 260.00... nuffsaid.
- RBRodney BeaneNov 15, 20251.0I am a platinum elite member, so I have stayed in many HIE. This wasn't a good experience at all. The room had a smell, the bed was uncomfortable. Back and neck was hurting the next morning. Bed needs to be replaced. I found hair all over my towel after my shower. I will not stay at that hotel again. ☹️
- JGJust A GuyOct 21, 20251.0Staff was nice but that is the only positive to take from this hotel. The rooms were disgusting. The first thing that greets you is a strong odor that will turn your stomach. I gagged the second I walked into my room. The A/C barely worked if it worked at all. The room was so humid that the tile in the bathroom was like an ice skating rink. The bathroom was disgusting as well. Little debris, stains and mold covered it. This hotel is disgusting. I would sleep in my car before I slept here again.
Frequently Asked Questions About Holiday Inn Express & Suites Kings Mountain - Shelby Area by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Kings Mountain?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Is breakfast included with my stay at this hotel?
Yes, a complimentary buffet breakfast is available for guests.
Does the hotel have facilities for business travelers?
Yes, the hotel offers a business center with free Wi-Fi and a meeting room that seats up to 25 people.
Are there any fitness facilities available on-site?
Yes, there is a fitness center available for free, equipped with elliptical machines and treadmills.
Is the hotel accessible for guests with mobility needs?
Yes, the property is mobility accessible and has elevators.
Does the hotel allow pets?
No, pets including cats and dogs are not allowed at the hotel.
What COVID-19 or sanitation measures does the hotel have in place?
The hotel uses commercial-grade disinfectants, has enhanced cleaning in common areas and guest rooms, offers sanitizer, and practices safe handling of food services.
Are there any nearby breakfast or dining options around the hotel?
Yes, nearby dining options include Waffle House, Mountie Shack (a southern restaurant), McDonald's, Biscuitville, Taco Bell, Burger King, Wendy's, Mountaineer Tavern, and Starbucks.
What nearby attractions can I visit around Holiday Inn Express & Suites Kings Mountain?
Nearby attractions include Crowders Mountain State Park, Kings Mountain National Military Park, and the new Two Kings Casino with 500 slot machines.
How can nearby transportation and gas stations help guests at this hotel?
Guests can conveniently access transportation around Kings Mountain and refuel at nearby gas stations like BP and Battleground Petroleum Mart during their visit.