Best Western Plus Huntersville Inn & Suites Near Lake Norman

3.8
844 reviews

About

Hotel
At the Best Western Plus Huntersville Inn & Suites Near Lake Norman you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Huntersville Inn & Suites Near Lake Norman will stand out among other hotels in Huntersville,NC. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Huntersville Inn & Suites Near Lake Norman will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Location

Best Western Plus Huntersville Inn & Suites Near Lake Norman
13830 Statesville Rd, Huntersville, NC
28078, United States

Hours

Reviews

3.8
844 reviews
5 stars
374
4 stars
204
3 stars
98
2 stars
71
1 star
97

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like Jazz and John for their exceptional service.

Cleanliness Issues

Numerous reviews highlighted problems with cleanliness, including dirty rooms, musty odors, and unkempt common areas.

Comfort and Amenities

Guests reported uncomfortable beds and outdated facilities, with several mentioning issues like sagging mattresses and broken amenities.

Breakfast Quality

The breakfast offerings received mixed reviews, with some guests finding it lacking in variety and freshness.

Management and Policies

Several customers expressed dissatisfaction with management responsiveness and hotel policies, particularly regarding deposits and room readiness.
  • HB
    Heather Barfield
    1 day ago
    5.0
    We've stayed here a couple of times now, and it's always been a great experience. Comfortable beds, a hot breakfast bar, easy access to nearby shopping and restaurants, and the staff are so kind! Do be careful with the main entrance, as it is VERY steep.
  • DV
    David V
    1 day ago
    2.0
    Room 207 had a bad key card reader when we stayed there and would continuously deactivate our key cards after one use. Had to reactivate the cards at front desk each time we had to re-enter room. Bathroom had some urine stains on the floor in front of the toilet. Guest bed/futon needed sheets however that was a minor inconvenience. The trash can in the bathroom area was not cleaned properly from the previous stay and we avoided using it. On the plus side the staff were friendly. Breakfast quality of food was fine but the serving area was a bit cramped. Again though the staff were friendly overall. They said they would make a note of room 207 having key problems.
  • WS
    William Simmons
    Nov 11, 2025
    1.0
    "Price can fluctuate based on booking". That was what I was told when talking to corporate about how they advertised $79 a night and then proceeded to charge us $179 a night. Fraudulent price advertisement with last minute sky rocket rates is why I will never step through the door of another "Worst Western" thanks for the terrible breakfast though. Really made 200 a night sit well.
  • AH
    April Hiett
    Nov 11, 2025
    1.0
    I will never stay here for the rest of my life. The prices change at the blink of an eye. I thought I was paying around $80 per night turned out it was $179 per night. This hotel isnt worth that price on the best of days. It was run down and the breakfast was terrible. I brought it to managements attention that I thought I was double charged, twice and was told to wait 24 hours and it would fix itself. If i knew what I was paying when we checked in. I would've turned around and left. We were told it was some kind of temporary "confirmation charge".
  • TH
    Tim H
    Nov 8, 2025
    4.0
    Breakfast bar is first come first served. A tray of biscuits, gravy, eggs, and sausage is brought out. Once they are gone they will not refill. One of the coffee selections only makes hot water. Room was okay. Toilet was turned off because it would not fill. The flush handle looks like it was from the 70’s. It was bent and not allowing the float to go all the way down. I fixed it…..I charge $300 an hour so please send me $300 for plumbing work.

Frequently Asked Questions About Best Western Plus Huntersville Inn & Suites Near Lake Norman

What are the check-in and check-out times at Best Western Plus Huntersville Inn & Suites Near Lake Norman?

The hotel is open 24/7, allowing flexible check-in and check-out times to accommodate your schedule.

Does the hotel offer free Wi-Fi for guests?

Yes, free Wi-Fi is available throughout the hotel for all guests.