Holiday Inn Express Hillsborough (Durham Area) by IHG

3.9
461 reviews
Beautiful Formula Blue Front Entrance
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Business Details

202 Cardinal Drive, Hillsborough, NC
27278, United States
(919) 644-7997
https://www.ihg.com/holidayinnexpress/hotels/us/en/hillsborough/hllnc/hoteldetail
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About

HotelWedding VenueBusiness Meeting LocationsHoliday Inn Express
Welcome to the Hillsborough hotel! Our beautiful accommodations are conveniently located off I-85 close to I-40 in a small town that is rich with history. Whether you are here on business or for pleasure, we have everything you need for a great trip to North Carolina. Guests appreciate our Hillsborough, NC hotel's location near area businesses like ABB, Vietri and Thale Construction. We are also close to Research Triangle Park, Duke Hospital and UNC Hospital. To help business travelers stay connected, we offer free high-speed Internet access and fax and copy services. With space for up to 60 people, our 945 sq. ft. event room is the perfect place to host your next meeting. There is plenty of shopping and sightseeing to be done in the historic

Location

Holiday Inn Express Hillsborough (Durham Area) by IHG
202 Cardinal Drive, Hillsborough, NC
27278, United States

Hours

Reviews

3.9
461 reviews
5 stars
231
4 stars
94
3 stars
51
2 stars
38
1 star
47

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Most customers praised the cleanliness of the rooms and hotel facilities, noting that the housekeeping staff did an excellent job.

Staff Performance

The majority of reviews highlighted the friendliness and helpfulness of the staff, with specific mentions of individual employees who provided outstanding service.

Customer Service Issues

Several customers reported negative experiences with the front desk staff, particularly regarding reservation issues and billing problems.

Breakfast Quality

Many guests enjoyed the breakfast offerings, describing them as good and well-prepared, contributing positively to their overall experience.

Noise Concerns

Some guests expressed dissatisfaction with noise levels in the hotel, particularly from hallways and adjacent rooms, impacting their sleep quality.
  • GM
    George marlow
    Jan 5, 2026
    3.0
    Nothing special
  • MS
    Mr. JYM Sr.
    Dec 27, 2025
    5.0
    Very clean grounds and safe location. Not to mention it's a holiday and express
  • JP
    Josh Pappas
    Nov 19, 2025
    5.0
    Great stay and hidden gem. The staff was friendly, helpful, and made me feel welcomed from the start. My room was very clean and well maintained, and housekeeping did an excellent job throughout my stay. Overall a smooth, comfortable experience with great people and great service. Highly recommend.
  • AW
    April W
    Oct 26, 2025
    5.0
    Very pleasant place to stay. The receptionist was helpful, friendly and professional. The gentleman really caters to your needs and makes your stay comfortable. I will definitely recommend.
  • HJ
    Ha-Yeon Jeon
    Oct 25, 2025
    1.0
    Beyond incompetent and rude staff - they messed up the reservation, meaning my family had to wait over 30 minutes late at night for a reservation I had made weeks before. The staff did not apologize once and were extremely curt with us about their own mistake, having the audacity to very rudely ask if we had touched anything in the wrong room they had given us before they would schedule us in a room they rush-cleaned. I have never had this terrible of an experience at an IHG before and was extremely disappointed. Will not come here again and would not recommend anyone else come here. Would give negative stars if possible.
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Frequently Asked Questions About Holiday Inn Express Hillsborough (Durham Area) by IHG

What are the check-in and check-out times at Holiday Inn Express Hillsborough?

Check-in is at 3:00 PM and check-out is at 12:00 PM.

Is breakfast included for guests at the hotel?

Yes, a free buffet breakfast is available.