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Crowne Plaza Hickory by IHG

3.9
(1050 reviews)

Business Details

1385 Lenoir Rhyne Blvd. SE, Hickory, NC
28602, United States
(828) 323-1000
https://www.ihg.com/crowneplaza/hotels/us/en/hickory/hcknc/hoteldetail

About

Luxury HotelWedding VenueConference CenterBusiness Meeting LocationsCrowne Plaza
Mixing business and pleasure with style and ease is no problem for Crowne Plaza of Hickory. Located in the beautiful Catawba Valley and less than a hours drive from the magnificent Blue Ridge Mountains, as well as the Charlotte Douglas Airport, Crowne Plaza of Hickory is only minutes away from the famous Hickory Furniture Mart, Hickory Motor Speedway, the birthplace of NASCAR, Lenoir-Rhyne University, the historic downtown area of Hickory known as Union Square, as well as the modern eclectic shopping malls. Lodging in our hotel provides business travelers quick access to almost all major corporations in the Catawba County Area. Unlike other Hickory area hotels, Crowne Plaza of Hickory helps guests stay well rested with specialized Sleep Advantage amenities, including plush bedding and guaranteed wake-up calls. Our spacious guest rooms include complimentary high-speed Internet access, allowing you to stay in touch while visiting for leisure or business. The Crowne Plaza of Hickory provides anyone planning a business meeting or social event 12,000 square feet of versatile meeting space and superior service to ensure your event is a huge success! Most of all, our guests appreciate how our Southern hospitality makes comfort and convenience a top priority. Come discover Hickory and experience exceptional service and hospitality at the Crowne Plaza of Hickory. Were looking forward to seeing you!

Location

Crowne Plaza Hickory by IHG
1385 Lenoir Rhyne Blvd. SE, Hickory, NC
28602, United States

Hours

Reviews

3.9
1,050 reviews
5 stars
476
4 stars
261
3 stars
147
2 stars
64
1 star
102

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for their kindness and professionalism, highlighting specific individuals who provided excellent service.

Room Condition

Numerous reviews indicated that the rooms are outdated and in need of renovation, with issues such as peeling wallpaper, old furnishings, and unpleasant odors.

Security Concerns

Several guests reported serious security issues, including thefts from rooms and ineffective management responses to these incidents.

Dining Experience

The on-site restaurant received mixed reviews, with some guests enjoying the food while others criticized the breakfast quality and pricing.

Noise Issues

Guests frequently mentioned noise disturbances from outside traffic and other guests, impacting their overall comfort during their stay.
  • TG
    Thomas G
    3 days ago
    5.0
    Maddy,was very welcoming provided the upmost hospitality,very helpful made sure my stay was comfortable and enjoyfulwould recommend to my friends and family she made sure my stay was amazing my at crown plaza was amazing the staff was amazing .
  • LS
    lucas silver
    Feb 17, 2026
    5.0
    General Manager and staff were all very kind and professional. Recommend for a few nights of rest to anyone wanting some very fair priced accommodations. Mike on the night shift was especially kind when checking me in.
  • JR
    John Rankin
    Feb 15, 2026
    4.0
    Dated rooms ,clean rooms.
  • MM
    Mike
    Feb 15, 2026
    5.0
    I had an excellent experience on the property. It’s been around for some time with historical value. The Bar and restaurant were great to have there. Michael C working the front desk checked us in assertively with respect and kindness! Looking forward to coming back. Thanks again
  • BW
    Broderick Ware
    Feb 8, 2026
    1.0
    It's a huge property that's in need of a serious makeover. The hotel is stuck in the 90s. What's given a free complimentary breakfast, and it was awful. I had egg benedict and my wife had an omelet. I only took one bite, my only took 2. All in all , the property just needs new management

Frequently Asked Questions About Crowne Plaza Hickory by IHG

Is there free Wi-Fi available at Crowne Plaza Hickory by IHG?

Yes, complimentary Wi-Fi is available at Crowne Plaza Hickory by IHG for guests.

What is the cancellation policy at Crowne Plaza Hickory by IHG?

The cancellation policy may vary depending on the type of reservation. Please check your booking and contact the hotel or via the IHG One Rewards app.

Brand Certified Facts from Crowne Plaza Hickory by IHG

This information is certified by Crowne Plaza Hickory by IHG and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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