Business Details
About
Luxury HotelWedding VenueConference CenterBusiness Meeting Locations
Mixing business and pleasure with style and ease is no problem for Crowne Plaza of Hickory. Located in the beautiful Catawba Valley and less than a hours drive from the magnificent Blue Ridge Mountains, as well as the Charlotte Douglas Airport, Crowne Plaza of Hickory is only minutes away from the famous Hickory Furniture Mart, Hickory Motor Speedway, the birthplace of NASCAR, Lenoir-Rhyne University, the historic downtown area of Hickory known as Union Square, as well as the modern eclectic shopping malls. Lodging in our hotel provides business travelers quick access to almost all major corporations in the Catawba County Area. Unlike other Hickory area hotels, Crowne Plaza of Hickory helps guests stay well rested with specialized Sleep Advantage amenities, including plush bedding and guaranteed wake-up calls. Our spacious guest rooms include complimentary high-speed Internet access, allowing you to stay in touch while visiting for leisure or business.
The Crowne Plaza of Hickory provides anyone planning a business meeting or social event 12,000 square feet of versatile meeting space and superior service to ensure your event is a huge success!
Most of all, our guests appreciate how our Southern hospitality makes comfort and convenience a top priority. Come discover Hickory and experience exceptional service and hospitality at the Crowne Plaza of Hickory. Were looking forward to seeing you!
Location
Crowne Plaza Hickory by IHG
1385 Lenoir Rhyne Blvd. SE, Hickory, NC
28602, United States
Hours
Reviews
3.9
1,027 reviews
5 stars
466
4 stars
256
3 stars
146
2 stars
63
1 star
96
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While some guests noted that the hotel was clean, many others reported issues with odors, bugs, and overall maintenance of the rooms.
Staff Performance
The staff received mixed reviews; some guests praised their friendliness and helpfulness, while others criticized unprofessional behavior and poor customer service.
Condition of Facilities
Numerous reviews highlighted that the hotel is outdated and in need of significant renovations, with many rooms showing signs of wear and tear.
Noise Issues
Several guests complained about noise disturbances from traffic and other guests, impacting their overall comfort during their stay.
Reservation Problems
Multiple customers experienced issues with reservations, including overbooking and miscommunication, leading to significant dissatisfaction.
- MVMike VNov 14, 20252.0if you found a discount by all means, book this hotel, but if you want a good experience, stay somewhere else. the bathroom doesn't have a fan, the wallpaper is peeling, the swivel chair is wobbly, there are not many outlets (there are no USB ports), and the doors are squeaky. and the walls are thin --you hear everything in the hallway. one good thing though is the breakfast
- ASanthony scroNov 8, 20255.0I didn’t stay here but I recently called to get information about the hotel and the area. I spoke to Maddi and she was very informative and helpful.
- SMStephanie MontgomeryNov 7, 20255.0The property is perfectly located in the heart of hickory with everything close by. Michael C checked us in assertively and with much respect! He was very kind. We always appreciate that. We will definitely be back and look forward to staying with IHG Thanks again!!!
- BSBeth SextonNov 2, 20253.0This was like stepping back to 1998-2001 The TV was so small I cannot believe this has not been updated
- MRMichael ReitzenOct 20, 20251.0Drove several hours and went to check in, they couldn’t find our reservation (through a 3rd party). Showed emails to front desk. Had 3rd party contact property. Property still couldn’t verify reservation. Had to leave and drive several hours home. FRONT DESK REFUSED TO CONTACT ANYONE LEAVING US STRANDED. I DO NOT RECOMMEND. SPOKE WITH GENERAL MANAGER. SHE OFFERED AN UNAPOLOGETIC APOLOGY WITH ZERO RESOLUTION. WHAT A JOKE!! ALSO SPOKE WITH MANAGING GROUP AT INTERNATIONAL HOTEL GROUP (IHG) and they were of little to no help as well. DO NOT SPEND ANY OF YOUR HARD EARNED MONEY HERE OR ANY IHG PROPERTY
Frequently Asked Questions About Crowne Plaza Hickory by IHG
Is there free Wi-Fi available at Crowne Plaza Hickory by IHG?
Yes, complimentary Wi-Fi is available at Crowne Plaza Hickory by IHG for guests.
What is the cancellation policy at Crowne Plaza Hickory by IHG?
The cancellation policy may vary depending on the type of reservation. Please check your booking and contact the hotel or via the IHG One Rewards app.
Can I earn loyalty points for my stay at Crowne Plaza Hickory by IHG?
Yes, we Crowne Plaza Hickory by IHG participates in IHG One Rewards, allowing guests to earn points for their stay.
Does Crowne Plaza Hickory by IHG have accessible rooms?
Yes, Crowne Plaza Hickory by IHG has accessible rooms designed to ensure the comfort of guests with disabilities.
Is there a concierge service available at Crowne Plaza Hickory by IHG?
Concierge is available at most of our hotels to connect with guests and assist them in their stay. Please contact the Crowne Plaza Hickory by IHG front desk for more information.
Is room service available at Crowne Plaza Hickory by IHG?
Yes, room service is available at Crowne Plaza Hickory by IHG serving delicious food and drink to your room.
What time is check-in and check-out at Crowne Plaza Hickory by IHG?
Check-in is at 3:00 PM and check-out is at 12:00 PM at Crowne Plaza Hickory by IHG.
Are pets allowed at Crowne Plaza Hickory by IHG?
Yes, both cats and dogs are welcome at Crowne Plaza Hickory by IHG.
Does Crowne Plaza Hickory by IHG offer free Wi-Fi?
Yes, complimentary high-speed Wi-Fi is available for guests in public areas and guest rooms.
Is there a fitness center available at Crowne Plaza Hickory by IHG?
Yes, guests can enjoy a free fitness center equipped with elliptical machines, free weights, and treadmills.
Can I store my baggage at Crowne Plaza Hickory by IHG?
Yes, baggage storage services are available at the hotel.
Is breakfast provided at Crowne Plaza Hickory by IHG?
Yes, breakfast is available for guests at the hotel.
What accessibility features does Crowne Plaza Hickory by IHG offer?
The hotel has accessible rooms, accessible parking, and mobility accessibility features to ensure comfort for guests with disabilities.
Are there options for dining nearby Crowne Plaza Hickory by IHG?
Yes, nearby dining options include Piedmont Park At Crowne Plaza, Outback Steakhouse, First Watch, LongHorn Steakhouse, Five Guys, Jim 'N Nick's Bar-B-Q, and Zaxby's.
Where can guests find wellness and spa services near Crowne Plaza Hickory?
Guests can visit A New You Massage Therapy and Salon, Massage Therapy by Rosa, and Hilton Restorative Massage for spa and massage therapy services nearby.
What local attractions can guests explore near Crowne Plaza Hickory?
Guests can explore the historic downtown area Union Square, the famous Hickory Furniture Mart, Hickory Motor Speedway, Lenoir-Rhyne University, and even take day trips to the Blue Ridge Mountains.