Located in Hickory,NC, the Best Western Hickory is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Many customers praised the staff for their friendliness, helpfulness, and exceptional service, particularly highlighting individuals like John and Amelia.
Cleanliness
Overall, guests noted that the rooms and common areas were clean, although some reported issues with bugs and musty smells in certain rooms.
Breakfast Quality
The breakfast received mixed reviews; while some enjoyed the variety and quality, others felt it could be improved with more hot options.
Room Conditions
Several reviews mentioned that while rooms were clean, many were outdated and in need of renovation, with issues like mold and poor air conditioning noted.
Location
The hotel is conveniently located near restaurants and shopping, making it a favorable choice for guests.
AM
Aaron Madril
Dec 18, 2025
5.0
Absolutely amazing experience, the staff is truly incredible. The manager (believe her name was Kelly) made one of the worst nights of our lives, so much better. I've stayed in many luxury hotels & never been treated this well, she made us feel at home.
VE
Virginia Eastman
Nov 10, 2025
5.0
Housekeeping does excellent work. Room very clean. Lobby is nice. Has early morning breakfast
MB
Melissa Bunch
Oct 30, 2025
5.0
Great place to stay. Very nice people there. Great sleeping bed. Very nice shower, tub and sink. Great place to unwind and relax after a busy day of sightseeing places. Great location. Very close to restaurants and shopping stores
ME
Miss Ebony
Oct 11, 2025
4.0
The staff is friendly and helpful. The rooms are clean but a little musty smelling and decorated poorly. They offer complimentary continental breakfast with coffee, juice, cereal, fruit, and pastries. It is quiet, the lock worked and I was able to get a good nights sleep after attending a racing event.
KK
Keith Knauer
Sep 26, 2025
2.0
If you put a new computer system in, you need to teach the staff how to use it.