Best Western Hickory

4.3
893 reviews

About

Hotel
Located in Hickory,NC, the Best Western Hickory is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Location

Best Western Hickory
1520 13TH AVENUE DR SE, Hickory, NC
28602, United States

Hours

Reviews

4.3
893 reviews
5 stars
506
4 stars
254
3 stars
74
2 stars
23
1 star
36

What are people saying?

AI-generated from recent customer reviews

Staff Service

Many customers praised the friendly and helpful staff, particularly mentioning individuals like John and Amelia for their exceptional service.

Cleanliness

While some guests reported clean rooms, there were multiple complaints about bed bugs and other pests, indicating inconsistency in cleanliness standards.

Breakfast Quality

The breakfast received mixed reviews; some guests enjoyed the variety and quality, while others felt it could be improved with more hot options.

Room Conditions

Several reviews noted that while some rooms were clean and comfortable, others were outdated or had issues such as musty smells and poor maintenance.

Location

Guests appreciated the hotel's convenient location near restaurants and shopping, making it a favorable choice for travelers.
  • VE
    Virginia Eastman
    Nov 10, 2025
    5.0
    Housekeeping does excellent work. Room very clean. Lobby is nice. Has early morning breakfast
  • MB
    Melissa Bunch
    Oct 30, 2025
    5.0
    Great place to stay. Very nice people there. Great sleeping bed. Very nice shower, tub and sink. Great place to unwind and relax after a busy day of sightseeing places. Great location. Very close to restaurants and shopping stores
  • ME
    Miss Ebony
    Oct 11, 2025
    4.0
    The staff is friendly and helpful. The rooms are clean but a little musty smelling and decorated poorly. They offer complimentary continental breakfast with coffee, juice, cereal, fruit, and pastries. It is quiet, the lock worked and I was able to get a good nights sleep after attending a racing event.
  • KK
    Keith Knauer
    Sep 26, 2025
    2.0
    If you put a new computer system in, you need to teach the staff how to use it.
  • RR
    RP
    Sep 14, 2025
    5.0
    We loved our stay at this hotel. Very friendly staff, clean rooms, nicely updated, great location, plenty of parking, clean property, no riff raff, nice pool. Love that it is dog friendly. Breakfast could be approved upon, we just went out for breakfast. Highly recommend.

Frequently Asked Questions About Best Western Hickory

Does Best Western Hickory offer complimentary breakfast?

Yes, Best Western Hickory provides free breakfast for its guests.

Is there a fitness center available at Best Western Hickory?

Yes, the hotel has a fitness center available for guests.