Business Details
About
Hotel
Located in Hendersonville,NC, the Best Western Hendersonville Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Hendersonville Inn
105 SUGARLOAF RD, Hendersonville, NC
28792, United States
Hours
Reviews
4.2
1,317 reviews
5 stars
702
4 stars
358
3 stars
125
2 stars
50
1 star
82
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While many guests praised the cleanliness of the rooms and property, several reviews highlighted issues with dirt, cobwebs, and even pests like roaches and bed bugs.
Staff Performance
The staff received numerous compliments for being friendly and accommodating, although there were notable complaints about specific staff members being rude or unhelpful.
Breakfast Quality
The breakfast was frequently mentioned as a highlight, with many guests enjoying the variety and quality, though some noted inconsistencies and issues with availability.
Room Comfort
Guests generally found the beds comfortable and appreciated the updates to the rooms, but some reported issues with noise and maintenance problems.
Management Issues
Several reviews pointed out dissatisfaction with management's handling of complaints and customer service, leading to a negative impact on the overall experience.
- SOSusan ONov 10, 20251.0I have stayed at this location on many occasions. It's close to family and we are able to bring our pets. But recently I stayed here traveling solo where on the last night a very scary incident happened in the room next door which caused me to leave at approximately 2am. The only thing I wanted to be compensated for was the last night. Hotel management seem to have agreed and I went to the airport, changing my flights. Upon me arriving at home, I called hotel management back and they denied me any sort of refund or compensation for the last evening and they did not care that it was a safety concern. Management seemed heartless and said nothing could be done. I will never stay at this location and I will make sure anyone I know that is traveling to this area, will not stay at this hotel. Go elsewhere.
- NONoelle O'NealNov 4, 20255.0It is a basic motel. You are not getting anything special. BUT, it was very clean. Both the rooms and the property are well maintained. All staff that I interacted with were professional and nice. The free breakfast was basic but good.
- CMchristina masonNov 3, 20252.0Stay was ok but not great. Breakfast is mediocre and was often low or out of things. They have sign up saying they’re trying to win best breakfast and to give them a good review so I’m wondering if that’s why there’s so many rave reviews. Bed was comfortable. Walls are thin so not very quiet. Mostly clean apart from the cobwebs in every corner and mold on the bathroom ceiling. Sketchy looking light fixtures. Hair dryer kept falling off the wall. Remote to the tv stopped working. My room key stopped working. I was told around 10pm by one worker I didn’t need to go into the office to check out and then a few hours later as I tried to check out was told by someone else I did have to go to the office and when I got there a minute later there was no one there. Just a bunch of little nuances that added up to make it a less than amazing stay.
- JFJames FrankNov 2, 20255.0Jewel puts together a great breakfast! Hot, fresh and abundant! All of the Best Western staff and management have been friendly and accommodating to our needs. We will stay here again next time in Hendersonville NC!!
- ZBZakiah BassettOct 30, 20255.0Room was clean, breakfast was alright, and the staff were pretty friendly. The gas station next door seems a little sketchy, but overall I had a good experience.
Frequently Asked Questions About Best Western Hendersonville Inn
Does Best Western Hendersonville Inn offer free Wi-Fi to guests?
Yes, the Best Western Hendersonville Inn provides free Wi-Fi access for all guests.
Where is Best Western Hendersonville Inn located?
It is located at 105 SUGARLOAF RD, Hendersonville, NC 28792, US.
What are the check-in hours at Best Western Hendersonville Inn?
The Best Western Hendersonville Inn is open 24 hours every day, allowing flexible check-in times.
Does Best Western Hendersonville Inn have on-site dining options?
Yes, the hotel features a restaurant to serve guests' dining needs.
How can I contact Best Western Hendersonville Inn by phone or fax?
You can call the hotel at +1 828-692-0521 or send a fax to +1 828-693-8409.
Are there any special promotions available at Best Western Hendersonville Inn?
Yes, if you stay for 2 nights, you receive a $50 Best Western Gift Card as part of a special offer.
What nearby restaurants can I visit during my stay at Best Western Hendersonville Inn?
El Paso Mexican Restaurant is nearby and offers Mexican cuisine, great for casual dining before or after your hotel stay.
Is there public transit or attractions near Best Western Hendersonville Inn to explore?
While nearby places mainly include the hotel itself and local restaurants like El Paso Mexican Restaurant, Hendersonville offers local attractions accessible from the hotel which guests can explore.
How does the location of Best Western Hendersonville Inn benefit travelers?
Situated in Hendersonville, NC, guests can easily visit local eateries like El Paso Mexican Restaurant and enjoy the southern hospitality and regional attractions in the area.
Where can I find more information or book a stay at Best Western Hendersonville Inn online?
You can visit the official Best Western booking website at http://bestwestern.com to find more information and make reservations.