Business Details
About
HotelBest Western
Located in Hendersonville,NC, the Best Western Hendersonville Inn is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.
Location
Best Western Hendersonville Inn
105 SUGARLOAF RD, Hendersonville, NC
28792, United States
Hours
Reviews
4.2
1,328 reviews
5 stars
711
4 stars
359
3 stars
125
2 stars
50
1 star
83
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many reviews praised the staff for being friendly, helpful, and accommodating, particularly highlighting individuals like Jessica and Jewel.
Cleanliness Issues
Several customers reported cleanliness problems, including dirty rooms, carpets, and bathrooms, with some mentioning pests like roaches and bed bugs.
Breakfast Quality
The breakfast received mixed reviews; while some guests enjoyed it and praised the breakfast staff, others found it lacking in variety and cleanliness.
Management Concerns
Multiple reviews expressed dissatisfaction with management, citing unprofessional behavior and poor customer service, particularly in handling complaints.
Location and Amenities
The hotel is conveniently located near attractions and includes an on-site restaurant, but some guests noted noise issues from the surrounding area.
- NMNubia Mendoza3 days ago5.0An incredible experience, cozy my room clean and tidy, the breakfast delicious and the staff friendly and professional.
- JSJill ShahanJan 5, 20265.0Jewel cooks breakfast every day at 4:30am. She's extremely kind and knows almost everyone's name. Her daughter, Christina, works on the weekend and is very sweet to everyoneas well. Both cook everything very well with what they have to work with and make sure all the guests are satisfied with their breakfast. They both are very personable and cheerfully greet all the guests.
- AMAmy ManleyJan 5, 20265.0This place was nice. The rooms were nice and clean. Very quiet at night with no drama going on. Located in the heart of lots of things like stores, food and groceries. Front desk and the maid were super nice. This was a last minute get away. Will be back for sure..
- SPShailesh PandeyDec 29, 20255.0Staff, location and service!!! Everything was just exactly what you will be looking for in your stay while traveling. To all those who are looking for stay in this area, just go for it! Value for money 10/10!
- MMMark MDec 21, 20251.0Second-worst I’ve ever had the misfortune of paying for. It was frigid, the heating unit would run for 20 or 30 seconds like a jet taking off, and then stop for a minute and try again. It was tough which was the worst “enhanced interrogation technique;” the constant on and off roar or the cold. The desk acknowledged that the unit running like that would be “very annoying.” Thanks. We got home and sanitized everything we had brought into the room. Unfortunately we were in town for a visit, so we dropped off our things and didn’t get in until after 10PM; didn’t realize the issues with the room until after 1AM when we woke up freezing and turned the heat on. At that point it’s not worth the hassle. I’ve taken anything with the Best Western name off the list of acceptable lodging.
Frequently Asked Questions About Best Western Hendersonville Inn
Does Best Western Hendersonville Inn offer free Wi-Fi to guests?
Yes, the Best Western Hendersonville Inn provides free Wi-Fi access for all guests.
Where is Best Western Hendersonville Inn located?
It is located at 105 SUGARLOAF RD, Hendersonville, NC 28792, US.
What are the check-in hours at Best Western Hendersonville Inn?
The Best Western Hendersonville Inn is open 24 hours every day, allowing flexible check-in times.
Does Best Western Hendersonville Inn have on-site dining options?
Yes, the hotel features a restaurant to serve guests' dining needs.
How can I contact Best Western Hendersonville Inn by phone or fax?
You can call the hotel at +1 828-692-0521 or send a fax to +1 828-693-8409.
Are there any special promotions available at Best Western Hendersonville Inn?
Yes, if you stay for 2 nights, you receive a $50 Best Western Gift Card as part of a special offer.
What nearby restaurants can I visit during my stay at Best Western Hendersonville Inn?
El Paso Mexican Restaurant is nearby and offers Mexican cuisine, great for casual dining before or after your hotel stay.
Is there public transit or attractions near Best Western Hendersonville Inn to explore?
While nearby places mainly include the hotel itself and local restaurants like El Paso Mexican Restaurant, Hendersonville offers local attractions accessible from the hotel which guests can explore.
How does the location of Best Western Hendersonville Inn benefit travelers?
Situated in Hendersonville, NC, guests can easily visit local eateries like El Paso Mexican Restaurant and enjoy the southern hospitality and regional attractions in the area.
Where can I find more information or book a stay at Best Western Hendersonville Inn online?
You can visit the official Best Western booking website at http://bestwestern.com to find more information and make reservations.