Business Details
About
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Welcome to the Holiday Inn Express and Suites Havelock.
Conveniently located right on HWY 70, we are just a short drive to New Bern, the Crystal Coast, and Marine Corps Air Station (MCAS Cherry Point).
Also close by are local features such as the North Carolina Aquarium at Pine Knoll Shores, Tryon Palace Historical Site & Gardens, Fort Macon State Park, Cape Lookout National Seashore, Croatan National Forest, Flanners Beach, and the NC History Museum.
Here at the Holiday Inn Express and Suites Havelock-New Bern, we are proud to offer comfortable, luxurious, and modern accommodations to make your stay as easy and comfortable as possible, including a complimentary Express Start Breakfast each morning, Wi-Fi throughout the entire property, a 24-hour fitness center, indoor swimming pool, and business center. In each room we offer a microwave, refrigerator, 37” flat panel TV in High Definition, and a Keurig coffee maker. We are proud to support our troops and their family members, so give us a call or email us about our military discount.
Location
Holiday Inn Express & Suites Havelock NW-New Bern by IHG
103 Branchside Drive, Havelock, NC
28532, United States
Hours
Reviews
4.2
653 reviews
5 stars
356
4 stars
168
3 stars
64
2 stars
21
1 star
44
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the friendly and helpful staff, highlighting specific individuals who went above and beyond to assist guests.
Cleanliness Issues
Numerous reviews mentioned cleanliness problems, including dirty rooms, bathrooms, and reports of pests like roaches.
Room Condition
Guests frequently noted that the rooms were outdated and in need of renovation, with issues such as broken furniture and poor maintenance.
Breakfast Quality
While some guests enjoyed the breakfast variety, others criticized it for being subpar or unhealthy.
Customer Service
Several reviews indicated inconsistent customer service experiences, with some guests feeling neglected or dissatisfied with management responses.
- PPPhil POct 24, 20252.0This review has to be titled death by a million papercuts smh. So much went wrong with this stay that I just gave up. Check in went smooth and the person at the counter was really nice and got me set quickly. Once I got to the room it went downhill from there. The room was big but seemed like something was missing that I couldn't put my finger on, it was like there was too much space and realized there was no coffee table or side table to the couch that was there so if you had a drink or food you could only set it on the floor, which I would NEVER do in a hotel lol. The couch "leather" was cracked really bad and coming off which def kept me away from it. The battery in the remote was basically dead and I had to stand close to the tv to change the channel and even pop the battery out and put it back in the get it to work. The next issue was the bathroom sink, the faucet was so far back you couldn't put your hands under the water to rinse them properly and I noticed it felt like the soap wasn't coming off at all as my hands were still slick. I brushed it off and went on about the night. The next thing I noticed was a rattling noise coming from the ac unit that went on the whole night. I got some food and went to eat it at the desk and watch the basketball game but the way the room is arranged isnt possible because you can't see the tv from the desk and that couch wasn't an option. The iron leaked brown water on my clothes. Then I got up to shower and brush my teeth and noticed the water tasted weird when I rinsed and again because of the faucet I had to make sure not to bump my toothbrush on the back of the sink. Stay with me there's more lol. I finally take a shower and I've used the same soap for 15 years and I seemed like I could not rinse the soap off I tried and tried but my skin still felt super slick like there was lotion on it or something. When I went to dry off there was def some residue of something that I wiped off which def had me concerned. The final cherry on top was a visit I got from the roach that popped out of the closet when I was checking myself in the mirror. I guess that was the mascot double checking my outfit. I named him Randy.... Randy Roach! On the way down to checkout I saw a couple I spoke to the night before and asked them about the water and the guys wife was so mad because she felt like she was crazy that it never felt like she washed all of the shampoo out of her hair, turns out it wasn't just me.... I travel 3 days a week and haven't stayed in a holiday inn in years and I doubt I'll be back in this one. I know this seems crazy but I def included pictures. First time seeing a sign at the desk saying they were in the back folding laundry too lol
- JWJasmin WootonSep 28, 20255.0I just wanted to shout out the manager at this place Raven!! I was at Walmart about two miles away from the hotel and I could not get an uber/lyft or taxi for some reason they were all busy and I waited about an hour. I called and asked what to do and if there was a taxi service which for some reason there wasn’t one either, guess they were really busy it’s kinda a small town, anyway she came and picked me up on her own time and that was so nice since I had groceries and it was about to rain !! Don’t think just anyone would have done this! Thank you 🌞
- RTRichard TrundySep 18, 20255.0Love the staff, super friendly and helpful!
- QDQ DrizzleSep 12, 20252.0Friendly staff, but roaches & insects in room. Bug on bed & roach get in my slipper!
- VOVictoria O'MilneAug 27, 20255.0Awesome front desk staff, who were very helpful. The breakfast staff people were fast, efficient, accommodating, and hospitable. The food was good, too. Nice variety! Rooms and common areas were clean and bright. The hotel is right next to a cool Visitor's Center and Museum and walking trail by the wster. It is also convenient to an Amtrak bus stop.
Frequently Asked Questions About Holiday Inn Express & Suites Havelock NW-New Bern by IHG
What are the check-in and check-out times at Holiday Inn Express & Suites Havelock NW-New Bern?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM.
Does the hotel offer free breakfast?
Yes, a complimentary Express Start buffet breakfast is available each morning.
Is Wi-Fi available at the hotel and is there a charge?
Wi-Fi is available for free throughout the entire property, including public areas.
Are pets allowed at the hotel?
Yes, both cats and dogs are welcome at the hotel.
Does the hotel offer any fitness facilities?
Yes, there is a free 24-hour fitness center with elliptical machines and treadmills available for guests.
Is the hotel accessible for guests with mobility needs?
Yes, the hotel is mobility accessible and features an elevator and accessible parking.
Are there any nearby historical sites or museums worth visiting during my stay?
Yes, nearby attractions include Fort Macon, the Eastern Carolina Aviation Heritage Foundation, and Tryon Palace Historical Site & Gardens.
Where can I find dining options near the hotel?
You can enjoy nearby Mexican and Tex-Mex cuisine at El Patron Havelock NC, La Casa Del Patron, and Mucho Bueno Mexican Street Food & Tequila.
Are there hotels close to Holiday Inn Express & Suites Havelock NW-New Bern?
Yes, nearby hotels include Hampton by Hilton and Hampton Inn Havelock, which offer additional accommodation options.
Does the hotel provide contactless check-in or digital room keys?
Yes, the hotel offers contactless check-in and check-out as well as digital guest room keys for convenience and safety.